3 Pricing Administration Jobs

Entity: Customers & Products Job Family Group: Sales Group Job Description: Aviation&aposs vision is to be the fuel and services partner of choice for their customer. We are on a journey to transform our business to become the highest performing & customer centric aviation fuel company of choice. The key to unlocking this is the key role we play in bp&aposs net zero ambition; with a key focus on rapid balanced aviation fuel growth, as well as the electrification of our fleet. Aviation is a global business operating in 55 countries within 4 global regions, safely providing fuel to over 200 operated sites and over 200 NOJVs. Our frontline operations can vary from a team of :60 at a major airport through to a team of 2 at a general aviation site, and can be located in major cities through to very remote locations globally. As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bps customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India . This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, leveraging technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC! Job Overview: The purpose of the role is to work as part of the aviation customer excellence teams in order to enable efficient and effective processes by playing an integral part in order-to-cash operations. This would include managing pre-sales activities, post-sales activities, pricing administration, projects and continuous improvement. The role also includes system set up activities, project delivery, supporting gross margin targets and providing internal advice across the business. In order to drive business process improvement, the role will work across aviation to measure the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. Shift Timing: Rotational Shifts Duties and Responsibilities: Proven experience of minimum 5 years Managing and delivering pricing administration activities according to pre-set SLAs within the PROS pricing system. Identify and drive continuous improvements in customer experience and Aviation efficiency. Supporting queries and dispute management. Performs super user role for specific Aviation systems. Shift work will be required. Qualification and Experience: Bachelor degree and / or equivalent experience with a successful track record in process excellence or similar supporting roles. Strong interpersonal and communication skills with the ability to build relationships and influence at all levels. Proven experience in analysing and developing complex processes and an ability to successfully articulate these to the customer and internal colleagues. Previous experience in pricing administration activities Ability to demonstrate strong cross- cultural relationship building skills. Good knowledge of commercial and general aviation business is preferable. Data and systems knowledge including good understanding or experience of PROS, Salesforce, SAP and Appian systems would be an advantage. Understanding agile methodology is an advantage Fluent in English mandatory Travel Requirement No travel is expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Aviation, Channel Management, Customer promise execution, Customer Segmentation, Customer Service, Customer Service Design, Delivers an effortless customer experience, Demand Management, Digital fluency, Internal alignment, Negotiating value, Offer and product knowledge, Operational pricing, Pricing Administration, Sales forecasting/demand planning, Sector, market, customer and competitor understanding, Using insights dashboards Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less

The role of Aviation Customer Excellence Team Member involves working as part of the aviation customer excellence teams to facilitate efficient and effective processes within order-to-cash operations. This position plays a crucial role in managing pre-sales and post-sales activities, pricing administration, projects, and continuous improvement efforts. In addition, the responsibilities include system set up activities, project delivery, supporting gross margin targets, and providing internal advice across the business. The individual is expected to have a minimum of 5 years of proven experience in managing and delivering pricing administration activities within set SLAs using the PROS pricing system. They should be adept at identifying and implementing continuous improvements to enhance customer experience and increase Aviation efficiency. The role also involves supporting queries and dispute management, acting as a super user for specific Aviation systems, and may require shift work. Candidates for this position should possess a Bachelor's degree or equivalent experience with a successful track record in process excellence or similar supporting roles. Strong interpersonal and communication skills are essential, along with the ability to build relationships and influence individuals at all levels. The ideal candidate should have experience in analysing and developing complex processes and effectively communicating these to customers and internal colleagues. Previous experience in pricing administration activities is required, and familiarity with commercial and general aviation business is preferred. Moreover, candidates should have knowledge of data and systems, including experience with PROS, Salesforce, SAP, and Appian systems. An understanding of agile methodology is advantageous, and fluency in English is mandatory. The position does not involve travel, and relocation assistance within the country is available. In summary, the Aviation Customer Excellence Team Member plays a key role in driving business process improvement, ensuring efficient order-to-cash operations, and enhancing the overall customer experience within the aviation sector. The position requires a combination of technical expertise, analytical skills, and strong communication abilities to support the goals of the aviation business effectively.,

Supports marketing teams' on-going rhythm of business by planning, executing, supporting and improving selected activities under limited supervision. Plans and contributes in the execution of periodic and repetitive activities such as marketing events, price and product analyses and communications (i.e. publications, newsletters, etc.) Updates and manages reports, trackers and dashboards, identifies and implements improvements in the process Manages the selected systems & databases including tasks associated with access, maintenance, troubleshooting and moderation Owns resolution of selected operational inquiries rooted from stakeholders, channel partners or vendors on routine systems, processes and tasks. Works internally to coordinate response to others. Gathers, compiles and draws conclusions from information captured through primary and secondary research Outlines presentations and other communications, compiles required content in collaboration with others Could take the lead on portions of projects where it is well defined Trains new employees and acts as an informal resource for colleagues in areas of responsibility Provides support on other duties as assigned Qualifications Skills Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Education, Licenses, Certifications High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Experience Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience. Day to day pricing operations across path to market(New releases/ Price Revisions) Executional such as NFA for various path to market Conversion to price request system VPI pricing (New Releases) Impact analysis, common part analysis (Price revision) 5.All pricing administration of AC1 out price lists (system entry)