5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

The role of Aviation Customer Excellence Team Member involves working as part of the aviation customer excellence teams to facilitate efficient and effective processes within order-to-cash operations. This position plays a crucial role in managing pre-sales and post-sales activities, pricing administration, projects, and continuous improvement efforts. In addition, the responsibilities include system set up activities, project delivery, supporting gross margin targets, and providing internal advice across the business. The individual is expected to have a minimum of 5 years of proven experience in managing and delivering pricing administration activities within set SLAs using the PROS pricing system. They should be adept at identifying and implementing continuous improvements to enhance customer experience and increase Aviation efficiency. The role also involves supporting queries and dispute management, acting as a super user for specific Aviation systems, and may require shift work. Candidates for this position should possess a Bachelor's degree or equivalent experience with a successful track record in process excellence or similar supporting roles. Strong interpersonal and communication skills are essential, along with the ability to build relationships and influence individuals at all levels. The ideal candidate should have experience in analysing and developing complex processes and effectively communicating these to customers and internal colleagues. Previous experience in pricing administration activities is required, and familiarity with commercial and general aviation business is preferred. Moreover, candidates should have knowledge of data and systems, including experience with PROS, Salesforce, SAP, and Appian systems. An understanding of agile methodology is advantageous, and fluency in English is mandatory. The position does not involve travel, and relocation assistance within the country is available. In summary, the Aviation Customer Excellence Team Member plays a key role in driving business process improvement, ensuring efficient order-to-cash operations, and enhancing the overall customer experience within the aviation sector. The position requires a combination of technical expertise, analytical skills, and strong communication abilities to support the goals of the aviation business effectively.,

Posted 3 days ago

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Junior Manager 1/2 ( Pricing) Cummins

4.0 - 8.0 years

8 - 12 Lacs

Pune

Work from Office

Supports marketing teams' on-going rhythm of business by planning, executing, supporting and improving selected activities under limited supervision. Plans and contributes in the execution of periodic and repetitive activities such as marketing events, price and product analyses and communications (i.e. publications, newsletters, etc.) Updates and manages reports, trackers and dashboards, identifies and implements improvements in the process Manages the selected systems & databases including tasks associated with access, maintenance, troubleshooting and moderation Owns resolution of selected operational inquiries rooted from stakeholders, channel partners or vendors on routine systems, processes and tasks. Works internally to coordinate response to others. Gathers, compiles and draws conclusions from information captured through primary and secondary research Outlines presentations and other communications, compiles required content in collaboration with others Could take the lead on portions of projects where it is well defined Trains new employees and acts as an informal resource for colleagues in areas of responsibility Provides support on other duties as assigned Qualifications Skills Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Education, Licenses, Certifications High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Experience Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience. Day to day pricing operations across path to market(New releases/ Price Revisions) Executional such as NFA for various path to market Conversion to price request system VPI pricing (New Releases) Impact analysis, common part analysis (Price revision) 5.All pricing administration of AC1 out price lists (system entry)

Posted 2 weeks ago

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