Pre-Sales Customer Support (Phone Sales)

Job Description: As a Pre-Sales Customer Support Executive at IBO, you will be a crucial part of our end-to-end phone sales process. Your role will involve handling inbound and outbound customer calls, providing product information and pre-sales support, converting leads into customers through effective communication and persuasion, maintaining CRM and call records, as well as coordinating with internal teams for a seamless post-sale transition. Qualifications Required: - Strong verbal communication skills in English, Hindi, and either Tamil or Telugu languages (preferred) - Prior experience in telesales, BPO, or customer support is a plus - Positive attitude and target-driven mindset Join IBO in Bangalore and be a part of a team that prioritizes customer satisfaction and offers a wide range of home improvement products from various brands. Experience meaningful and hassle-free shopping experiences through multiple touchpoints like the app, website, and offline stores. Be a part of a team with seasoned leaders and extensive industry experience where you can dream, grow, and celebrate together.,