Pragati Finserv

Job Title: Regional Trainer - Learning & Development Location: Madhuri, Tamil Nadu Department: Learning & Development Industry: Microfinance / Financial Services Company: Pragati Finserv Employment Type: Full-Time Position Overview: The Regional Trainer will be responsible for delivering and managing training interventions across the Madhuri region to build employee capabilities, drive performance, and align with the organization's growth and development strategies. This role will play a pivotal part in nurturing talent at the field level and supporting a culture of continuous learning. Key Responsibilities: Training Delivery: Conduct induction, functional, behavioral, compliance, and refresher training programs for branch staff and field officers. Training Need Analysis: Collaborate with regional and zonal leadership to identify learning needs and skill gaps based onbusiness performance metrics and field feedback. Curriculum Implementation: Deploy standardized training content and ensure adherence to the Learning & Development framework and methodologies. On-the-Job Coaching: Provide field-level mentoring and handholding support to new and existing employees to improve productivity and process adherence. Assessment & Reporting: Monitor and evaluate training effectiveness through pre- and post-assessments, feedback forms, and performance reviews. Submit timely reports and maintain training records. Key Requirements: Education: Graduate in any discipline (Postgraduate / MBA in HR or L&D is an advantage). Experience: Minimum 3-5 years of training experience, preferably in microfinance, NBFC, or financial services industry is an added advantage. Language Proficiency: Fluency in Tamil and working knowledge of English and Hindi Skills: - Strong facilitation and presentation skills - Ability to manage large groups and connect with field staff - Good knowledge of MS Office and digital training tools - Willingness to travel across the region as per the business requirement Preferred Attributes: - Prior experience in financial sector training environments is an advantage - Empathetic and culturally sensitive communicator - Result-oriented with strong follow-through capabilities Why Join Us? Be a part of a purpose-driven organization that's making a real difference in the lives of millions. We offer a people-first culture, continuous learning opportunities, and the platform to create lasting impact at the grassroots level.

Job Title: Regional Trainer - Learning & Development Location: Tiruchirappalli, Tamil Nadu Department: Learning & Development Industry: Microfinance / Financial Services Company: Pragati Finserv Employment Type: Full-Time Position Overview: The Regional Trainer will be responsible for delivering and managing training interventions across the Tirchi region to build employee capabilities, drive performance, and align with the organization's growth and development strategies. This role will play a pivotal part in nurturing talent at the field level and supporting a culture of continuous learning. Key Responsibilities: Training Delivery: Conduct induction, functional, behavioral, compliance, and refresher training programs for branch staff and field officers. Training Need Analysis: Collaborate with regional and zonal leadership to identify learning needs and skill gaps based onbusiness performance metrics and field feedback. Curriculum Implementation: Deploy standardized training content and ensure adherence to the Learning & Development framework and methodologies. On-the-Job Coaching: Provide field-level mentoring and handholding support to new and existing employees to improve productivity and process adherence. Assessment & Reporting: Monitor and evaluate training effectiveness through pre- and post-assessments, feedback forms, and performance reviews. Submit timely reports and maintain training records. Key Requirements: Education: Graduate in any discipline (Postgraduate / MBA in HR or L&D is an advantage). Experience: Minimum 3-5 years of training experience, preferably in microfinance, NBFC, or financial services industry is an added advantage. Language Proficiency: Fluency in Tamil and working knowledge of English and Hindi Skills: - Strong facilitation and presentation skills - Ability to manage large groups and connect with field staff - Good knowledge of MS Office and digital training tools - Willingness to travel across the region as per the business requirement Preferred Attributes: - Prior experience in financial sector training environments is an advantage - Empathetic and culturally sensitive communicator - Result-oriented with strong follow-through capabilities Why Join Us? Be a part of a purpose-driven organization that's making a real difference in the lives of millions. We offer a people-first culture, continuous learning opportunities, and the platform to create lasting impact at the grassroots level.

Need to perform quality check of the client data and do callings with the clients, the candidate should be good at communication, with good analytical skills. Language Tamil or Kannada is required Job Type: Full-time Pay: ₹100,000.00 - ₹200,000.00 per year Schedule: Morning shift Work Location: In person Speak with the employer +91 9666190597

Need to perform quality check of the client data and do callings with the clients, the candidate should be good at communication, with good analytical skills. Language Tamil or Kannada is required Job Type: Full-time Pay: ₹100,000.00 - ₹200,000.00 per year Schedule: Morning shift Work Location: In person Speak with the employer +91 9666190597

Mandatory Language - Kannada Key Responsibilities: Perform quality checks on client forms, documents, or system entries to ensure accuracy and completeness Make welcome calls to new clients as part of the client on-boarding process Update records and maintain logs of quality check outcomes and call feedback Communicate effectively with internal teams in case of discrepancies or follow-ups Adhere to company standards and compliance guidelines Qualifications: Minimum qualification: 10+2 (PUC) or Graduate in any stream Basic computer knowledge and familiarity with MS Office tools Good communication skills in [Tamil / Kannada / Hindi] Attention to detail and ability to follow structured processes Freshers are welcome, prior experience in a similar role is a plus Job Types: Full-time, Permanent Pay: ₹180,000.00 per year Work Location: In person Speak with the employer +91 9666190597 Expected Start Date: 25/08/2025

The candidate need to know and speak - Tamil Language Key Responsibilities: Training Need Analysis (TNA): Assess training needs in collaboration with department heads and supervisors. Identify skill gaps and recommend suitable training interventions. Content Development: Design and prepare engaging training content including PPTs, handouts, guides, and e-learning materials. Ensure content is updated, accurate, and aligned with organizational policies and industry best practices. Training Delivery: Conduct induction, soft skills, process, and product training sessions for employees. Use a variety of training methods (classroom, virtual, role plays, simulations) to engage participants. Program Coordination: Plan and schedule training programs across branches and teams. Maintain training calendars and communicate schedules to stakeholders. Evaluation & Reporting: Measure training effectiveness through assessments, feedback, and performance metrics. Prepare reports and maintain training records for compliance and audits. Continuous Improvement: Keep up with industry trends and incorporate innovative training methodologies. Recommend improvements to training content, process, and delivery. Key Skills & Competencies: Strong communication and presentation skills (both verbal and written). Excellent PPT and content creation skills. Ability to conduct TNA and design relevant learning modules. Good coordination, planning, and time management skills. Familiarity with adult learning principles and modern training techniques. Proficiency in MS Office (PowerPoint, Word, Excel). Qualifications & Experience: Bachelor’s degree in HR, Business Administration, or related field (Master’s preferred). 2–4 years of experience in training & development, preferably in an MFI / BFSI sector. Experience in developing and delivering both classroom and virtual training. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Flexible schedule Health insurance Leave encashment Life insurance Provident Fund Work Location: In person

Training Executive - Tamil Role & responsibilities : Training Calendar Management: Develop and maintain annual/quarterly training calendars aligning with organizational goals. Session Scheduling & Coordination: Plan, schedule, and coordinate training sessions, ensuring maximum participation and resource utilization. Trainer Onboarding & Coordination: Liaise with internal/external trainers, manage onboarding formalities, and provide session- related support. Training Needs Analysis (TNA): Collaborate with business teams and managers to identify skill gaps and create appropriate training interventions. Pre- & Post-Training Activities: Prepare training materials, PPTs, attendance sheets, and track post-training assessments and reports. Feedback Collection & Analysis: Gather and analyze participant feedback to measure effectiveness and suggest improvements. Training Logistics & Resource Management: Ensure smooth training execution, including venue booking, travel arrangements, and resource availability.• Content & E-learning Support: Coordinate with content developers, manage e-learning modules, and support digital training initiatives. Reporting & Documentation: Maintain detailed training records, dashboards, and provide periodic training MIS to management. Preferred candidate profile Bachelors degree in Human Resources, Business Administration, or related field. 2–3 years of experience in training coordination, preferably in an MFI or BFSI sector. Strong knowledge of training operations, calendar management, and TNA processes. Excellent communication skills with fluency in Tamil (mandatory) . Proficiency in MS Office (Excel, PowerPoint, Word) and e-learning platforms. Strong organizational and multitasking abilities with attention to detail. Ability to work with cross-functional teams and meet tight deadlines.