About Practice by Numbers Practice by Numbers is a leading SaaS company revolutionizing Healthcare Business Management Solutions (BMS SaaS) for dental practices. With nearly eight figures in revenue and a history of exceptional organic growth, we’ve built our success through product excellence, inbound-driven sales, and an obsession with customer outcomes. We offer a full suite of analytics, patient communication, VOIP, and AI-powered tools that empower dental teams to increase productivity, deepen patient engagement, and streamline operations across solo practices, group practices, and DSOs. Whether it’s PracticeIQ for intelligent analytics, Patient Communication, PbN Payments, PbN VOICE for VOIP-enabled call performance, or Call AI for conversation intelligence, our products are deeply integrated, modern, and designed to scale with growing practices. Our Culture We’re curious, collaborative, and customer-obsessed. At Practice by Numbers, you’ll work alongside high-performing engineers, onboarding specialists, and product thinkers who care deeply about transforming dental practices. Our values: Transparency : We communicate honestly with our teams and our customers. Accountability : We own our outcomes and always seek improvement. Innovation : We challenge norms and pursue better ways. Empathy : We approach problems from the user’s lens. Role Overview The Customer Training & Enablement Manager owns customer and employee learning experiences across onboarding, support, and success journeys. You’ll lead the design and rollout of scalable, AI-augmented education programs that ensure both customers and internal teams achieve product mastery quickly and confidently. You will also play a pivotal role in transferring knowledge from subject-matter experts and engineering teams to customer-facing teams, bridging the gap between product functionality and user enablement. This includes building systems that surface relevant, real-time product knowledge across the organization. As our platform evolves, this role will scale into a center of excellence for enablement. You will help institutionalize learning systems across Practice by Numbers—eventually leading regional learning teams, driving partner enablement, and supporting enterprise training needs across new product lines. Key Responsibilities Customer Training & Scalable Enablement Build outcome-oriented learning paths for both new and existing product modules. Design, launch, and manage a Virtual Dental Studio LMS platform for customer and employee training—featuring immersive, scenario-based learning that reflects real practice workflows. Create and manage our PbN Learning Center , a self-service training hub including certifications, recorded demos, quizzes, and role-based content. Host monthly product webinars , onboarding office hours, and deep-dive workshops to boost adoption. Launch in-app, behavior-triggered prompts to guide users toward the most relevant training at key moments in their journey. Use reverse demos and guided checklists to accelerate Time to Value (TTV). Internal Enablement & Role-Based Training Design onboarding curricula for all CX roles (Support, Onboarding, Customer Success) to ensure fast, confident ramp-up. Collaborate with Product to create feature readiness playbooks and deliver live enablement sessions for every major product release. Implement AI-assisted internal search to help CX teams access workflows, edge cases, and undocumented use cases instantly. AI-Augmented Knowledge Strategy Work cross-functionally to extract “tribal knowledge” from engineering and product teams and convert it into structured, accessible formats. Maintain a dynamic internal knowledge base that feeds help docs, chatbots, and internal reference tools. Deploy AI tools (e.g., Intercom AI, GPT-based assistants) to deflect repetitive questions and empower CX teams to solve complex queries independently. Cross-Functional Collaboration & VOC Integration Align training content with Product and Marketing through synced release notes, in-app guides, and live sessions. Contribute to VOC (Voice of Customer) initiatives, using interviews and engagement data to identify learning gaps. Partner with Success Managers to connect training outcomes with expansion readiness and account health. Key Metrics You’ll Own Customer Training Completion Rate (% of users completing role-based onboarding modules) Employee Ramp-Up Time (average time to onboard new CX hires) Feature Adoption Post-Training (% of users enabling targeted features within 30 days) AI Deflection Rate (% of queries resolved through self-service or AI tools) Training CSAT/NPS (user-reported satisfaction with training experience) Qualifications 4+ years in SaaS training, enablement, customer education, or onboarding roles Experience designing and delivering learning programs through platforms like LearnWorlds, Intercom, or Notion Demonstrated ability to build immersive training experiences or virtual simulations Familiarity with AI-augmented knowledge systems or chat-based learning workflows Strong instructional design, content writing, and curriculum planning capabilities Bonus: Familiarity with CX tech stacks (HubSpot, Intercom, Loom) or dental software (Dentrix, Open Dental, Eaglesoft) What We Offer Impact at Scale : Your training content will directly influence the experience of thousands of practices. Innovative Tech Stack : Work with AI, automation, and cloud-first tools in a dynamic healthcare domain. Customer-First Vision : Your work enables practices to thrive through knowledge and confidence. Competitive Package : Salary, bonuses, PTO, health benefits, and potential equity. Growth Trajectory : Opportunity to evolve into Head of Enablement or regional lead roles as the company expands.
This is a full-time on-site role for a Python Developer located in Gurugram. You will be responsible for back-end web development, software development, object-oriented programming (OOP), programming, and databases. Collaborate with cross-functional teams to design, develop, and implement software solutions for dental practices. Requirements: - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - 5+ years of hands-on skills in web app development with expert-level knowledge of back-end frameworks. - Proven experience as a Lead Python Developer or a similar role. - In-depth knowledge of Python programming language and frameworks (Django, Flask, etc.). - Strong understanding of software architecture, design patterns, and best practices. - Experience with database systems such as MySQL, PostgreSQL, or MongoDB. - Excellent leadership and communication skills. - Ability to work in a collaborative team environment. Preferred Qualifications: - Proficiency in Python and related web frameworks (e.g. Django, Flask). - Experience with back-end web development. - Knowledge of software development principles and object-oriented programming (OOP). - Experience with databases such as MySQL or PostgreSQL. - Strong problem-solving and analytical skills. - Excellent written and verbal communication skills. - Knowledge of front-end web development (HTML, CSS, JavaScript) is a plus. - Experience with Agile methodologies is a plus. - Bachelor's or Master's degree in Computer Science or a related field.,
Location: Gurgaon Type: Full-time Reporting to: Marketing Director About the Role: At Practice by Numbers, we believe that great products deserve great positioning. We’re looking for a strategic and hands-on Product Marketing Manager to shape how our products show up in the market. From messaging and positioning to go-to-market strategy, you’ll be the bridge between what we build and how our audience understands its value. This role goes beyond product launches. You’ll work closely with Product, Sales, Customer Success, and Demand Gen to bring customer insight into everything we do—refining messaging, improving sales enablement, and supporting adoption across the funnel. You’ll lead narrative development, own competitive intel, and support high-impact campaigns that drive engagement and revenue. Based full-time in our Gurgaon office, you’ll report to the Marketing Director and collaborate deeply with the content, demand generation, and sales teams. Over time, you’ll also help grow and lead the product marketing function as the business scales. Key Responsibilities: Strategy & Positioning ● Define product positioning, value propositions, and messaging that resonate with target personas. ● Own competitive analysis and market intelligence to inform product strategy and differentiation. ● Partner with product managers on roadmap inputs and feature launches. Go-to-Market Execution ● Lead GTM strategy for new features, modules, and product launches. ● Plan and execute product announcements across website, email, social, sales enablement, and customer comms. ● Build segmented messaging for different verticals, personas, and lifecycle stages. Enablement & Growth ● Create sales enablement materials: battlecards, feature decks, demo scripts, and one-pagers. ● Collaborate with demand gen on campaigns to drive product awareness and lead conversion. ● Drive upsell, cross-sell, and product adoption campaigns alongside CS. Insights & Measurement ● Track product usage, adoption, and campaign performance. ● Conduct customer interviews, win/loss analysis, and voice-of-customer programs. ● Deliver feedback loops to product and growth teams. You Should Have: ● 6-8 years in B2B SaaS product marketing or related roles (growth, lifecycle, sales enablement). ● Strong understanding of GTM strategy, customer segmentation, and sales alignment. ● Experience translating complex features into clear, benefits-driven messaging. ● Comfort working with cross-functional teams in a fast-paced environment. ● Excellent writing, storytelling, and presentation skills. Bonus Points For: ● Experience in vertical SaaS (healthcare, dental, legal, etc.) ● Experience in USA market ● Familiarity with HubSpot, Intercom, GA4, and product analytics tools. ● Understanding of product-led growth (PLG) or modular pricing models. What We Offer: ● Competitive compensation and benefits ● Ownership and autonomy ● Direct impact on product adoption and revenue ● Collaborative team culture with high trust and transparency About Practice by Numbers: Practice by Numbers is an all-in-one software solution designed to help dental practices, groups, and organizations to consolidate, streamline, and improve their day-to-day operations. Our mission is to digitally transform your practice with a full suite of analytics, patient communication, reputation management, online scheduling, online payments, patient forms, insurance verification, and more, all in a single platform. At Practice by Numbers, you’ll be joining a fast-growing SaaS company that’s reshaping how dental practices operate and grow. Our tools power thousands of practices across the US and now we’re scaling our marketing engine. You’ll work alongside a driven, collaborative team that values clarity, creativity, and hard work and you’ll have real room to grow as we do.
Location: Gurgaon Type: Full-time Reporting to: Marketing Director About the Role: At Practice by Numbers, demand generation is more than just traffic and leads—it’s about building scalable, predictable growth. We’re looking for a data-driven, creative, and execution-focused Demand Generation Manager to drive qualified pipeline across the full funnel. This role goes beyond paid ads. You’ll take ownership of integrated campaigns that connect strategy with execution—from crafting audience segments and building nurture flows to running A/B tests and optimizing conversion paths. You’ll work closely with Sales, Product Marketing, and Content to fuel a repeatable engine that drives both new business and expansion revenue. Based full-time in our Gurgaon office, you’ll report to the Marketing Director and collaborate deeply with the content, sales, and product marketing teams. Over time, you’ll also help grow and lead the demand generation function as it scales. What You’ll Own: ● Develop and execute multi-channel demand generation strategies to drive MQLs, pipeline, and revenue ● Plan and manage integrated campaigns across paid search, paid social, email, events, and website ● Own lead scoring, nurturing, and funnel progression in collaboration with RevOps and Sales ● Analyze funnel performance and campaign ROI to optimize conversion across stages (MQL → SQL → Opp → Win) ● Launch and scale ABM and outbound-support programs for priority accounts or verticals ● Work with Product Marketing on campaign messaging, assets, and landing pages ● Manage marketing automation workflows and improve nurture efficiency ● Partner with SDR/BDR team to align on lead follow-up SLAs, sequences, and handoff processes Success Looks Like: ● Increased volume and quality of MQLs and demo-ready leads ● Reduced CAC and improved lead-to-close conversion ● Clear visibility into performance by channel, campaign, and segment ● Higher contribution of marketing-sourced revenue to overall pipeline You Should Have: ● 6-8 years experience in demand generation & growth in a B2B SaaS or tech company ● Hands-on experience with HubSpot, and tools like Google Ads or Meta, Smartlead, ● Strong understanding of marketing attribution, conversion paths, and lead lifecycle metrics ● Analytical mindset — confident using data to guide decisions and communicate performance ● Excellent project management skills and the ability to collaborate cross-functionally ● Experience working in USA market Bonus Points If You Have: ● Experience with cold outbound & supporting SDR/BDR motions ● Familiarity with the dental or healthcare technology space ● Comfort working in a high-growth, fast-paced environment What We Offer: ● Competitive compensation and benefits ● Ownership and autonomy ● Direct impact on product adoption and revenue ● Collaborative team culture with high trust and transparency About Practice by Numbers: Practice by Numbers is an all-in-one software solution designed to help dental practices, groups, and organizations to consolidate, streamline, and improve their day-to-day operations. Our mission is to digitally transform your practice with a full suite of analytics, patient communication, reputation management, online scheduling, online payments, patient forms, insurance verification, and more, all in a single platform. At Practice by Numbers, you’ll be joining a fast-growing SaaS company that’s reshaping how dental practices operate and grow. Our tools power thousands of practices across the US and now we’re scaling our marketing engine. You’ll work alongside a driven, collaborative team that values clarity, creativity, and hard work and you’ll have real room to grow as we do.
Location: Gurgaon Type: Full-time Reporting to: Head of Content & Design Role Overview: At Practice by Numbers, we see content as more than just words. Content must bring clarity, build trust, and drive demand at every step of the customer journey. As we expand our marketing team, we’re looking for a Content Manager to join our growing Content & Design Division. This role goes beyond editing. You’ll take ownership of day-to-day content workflows, managing timelines, reviewing content drafts, and ensuring every piece we publish is clear, on-brand, and audience-ready. From blogs and newsletters to landing pages, videos, and social content, you’ll keep our content sharp, consistent, and aligned with business goals. Based full-time in our Gurgaon office, you’ll report to the Head of Content & Design and collaborate closely with our designers, performance team, and product marketing. Over time, you’ll also help lead content planning, reporting, and documentation across channels. Key Responsibilities: ● Edit and optimize AI-generated content for clarity, readability, and audience fit ● Own blog and newsletter workflows from editing to publishing ● Write content from scratch when needed (e.g. ghostwritten articles, product stories) ● Draft compelling social media captions, email campaigns, and case studies ● Support product video scripts and coordinate with design on visuals ● Create and maintain landing pages in WordPress or HubSpot ● Eventually: own performance tracking and reporting across key content assets Tools & Collaboration: ● Regularly collaborate with the design team for content visuals ● Coordinate closely with performance marketing for ad copy and landing pages ● Use tools like WordPress, HubSpot, Ahrefs, GA4, and Google Docs ● Prompt and refine content via AI tools like ChatGPT Growth & Future Ownership: ● Eventually build and maintain content calendars ● Take on reporting and performance optimization using Ahrefs and GA4 ● Grow into cross-functional collaboration with Sales, Product, and CS teams ● Expand content formats (e.g. carousels, audio, new video styles) ● Potential to manage freelancers/interns and grow into a leadership role Ideal Experience & Skills: ● 4+ years of experience in content roles (preferably in SaaS or B2B) ● Strong editing and rewriting skills, especially when working with AI content ● Intermediate SEO knowledge, including modern content optimization trends ● Familiar with publishing platforms (WordPress, HubSpot) ● Comfortable tracking performance and applying insights Perks & Benefits: ● Collaborative, close-knit marketing team culture ● Opportunity to work across product, brand, and performance content ● Vibrant in-office environment in Gurgaon ● Access to AI tools, SEO software, and continuous learning resources ● Competitive salary and professional development About Practice by Numbers: Practice by Numbers is an all-in-one software solution designed to help dental practices, groups, and organizations to consolidate, streamline, and improve their day-to-day operations. Our mission is to digitally transform your practice with a full suite of analytics, patient communication, reputation management, online scheduling, online payments, patient forms, insurance verification, and more, all in a single platform. At Practice by Numbers, you’ll be joining a fast-growing SaaS company that’s reshaping how dental practices operate and grow. Our tools power thousands of practices across the US and now we’re scaling our marketing engine. You’ll work alongside a driven, collaborative team that values clarity, creativity, and hard work and you’ll have real room to grow as we do.