Potentiam Offshore Services offers a range of outsourcing solutions including IT services, customer support, and business process management aimed at global clients.
Bengaluru
INR 25.0 - 35.0 Lacs P.A.
Hybrid
Full Time
Skills Required Experience in SAP SAC Experience in end to end implementations Experience in Configuring SAC to connect and integrate with SAP BW, SAP HANA, and other data sources Experience in Design and optimize data models in SAP BW, ensuring data is structured efficiently for reporting and analytics Experience in Implementing data extraction, transformation, and loading (ETL) processes from various sources into SAP BW. Experience in data modeling, data integration, and reporting using SAP BW and SAP HANA Experience in Financial Consolidation and group reporting. Experience in Documentation Experience in Understanding of report building, setting up dimensions and hierarchy, ETL and UAT
Bengaluru
INR 30.0 - 35.0 Lacs P.A.
Hybrid
Full Time
About Potentiam Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment Job Title: Senior Workload Automation Consultant Location: Bangalore (Hybrid) Job Type: Full-Time Department: IT Infrastructure / Enterprise Automation Total Experience :10+ Years Position Summary We are seeking an experienced Senior AutoSys Engineer to design, develop, support, and optimize enterprise-wide workload automation solutions. You will play a critical role in driving reliability, performance, and scalability across job scheduling environments. This role involves deep hands-on development with AutoSys and related technologies, along with system administration, scripting, and troubleshooting across hybrid cloud environments. Required Qualifications 5+ years of hands-on AutoSys Development experience with proven expertise in: Kubernetes, File Trigger and File Transfer jobs Database, POJO, AWS job types and calendar configurations Advanced use of JIL and AutoSys command-line utilities Strong experience with Linux Shell scripting : Error handling and logging best practices Script modularization and code reusability Working knowledge of Linux and Windows server administration Solid understanding of database concepts and administration (MS SQLServer or Oracle) Demonstrated ability to troubleshoot and resolve AutoSys job and infrastructure issues Preferred Qualifications (Nice to Have) 5+ years of AutoSys Administration : Installation and configuration of AutoSys components (WCC, EEM, WA Agents) Experience with Broadcom tools like AAI (JAWS) , iDash Planning and executing AutoSys upgrades and disaster recovery procedures Workload Automation migration experience : Migration to/from AutoSys, and other tools like Control-M, Tidal, dSeries, Automic, UAC Experience with Python scripting for automation tasks ITIL Certification and prior experience in ITIL-based operational environments Experience conducting AutoSys health checks , training sessions, and technical documentation Soft Skills Excellent analytical and problem-solving skills Strong written and verbal communication Ability to work independently and mentor junior staff Comfortable working in fast-paced and evolving technical environments
Bengaluru
INR 5.0 - 15.0 Lacs P.A.
Work from Office
Full Time
Essential skills: Proactive, positive, self-starter and team player with a skill of continually improving processes Ability to work in a team-based, collaborative environment and a passion for contributing to the creation of a world class customer success function Track record of working in a customer-facing environment Ability to digest complex data and relay it to users in a manageable, clear and concise way Excellent presentation and meeting facilitation skills including small to medium groups Experience in Customer Service is essential. Experience of operating in high pressure and fast-moving environments Excellent organisational skills. Service Level and Customer experience level Management experience Good computer skills and the ability to use business support software and ITSM tools. Strong teamwork skills and attention to detail. Advantageous skills: Experience with Freshdesk Experience with Topdesk Experience with Connectwise Experience working in the legal sector Experience with Service Now
Bengaluru
INR 15.0 - 20.0 Lacs P.A.
Hybrid
Full Time
Responsibilities and Key Competencies Develop and maintain dashboards and visual reports using Power BI (or other relevant reporting tools) Write efficient SQL queries to extract and transform data Collaborate with business analysts to deliver on business reporting requirements Perform data validation, quality assurance, and troubleshooting to ensure data integrity Monitor performance of BI solutions and optimize as needed Work closely with data engineering to maintain and enhance data models and pipelines Provide ad hoc analysis and insights to support business initiatives Train end-users on self-service BI tools and promote data-driven decision-making Key Competencies Attention to detail and data accuracy Business acumen and curiosity Team collaboration and cross-functional communication Initiative and ability to manage multiple priorities. Skills & Experience Required 4+ years of experience in a data or reporting analyst role Proficiency in Power BI Strong SQL skills, with proven experience querying large / complex datasets Experience working with data visualization best practices Understanding of data modelling and ETL/ELT processes Strong analytical and problem-solving abilities. Excellent communication and stakeholder management skills Experience with version control (e.g., Git) and agile methodologies a plus Experience querying SQL Server databases, Snowflake desirable Experience working with SSAS Tabular Models Familiarity with data governance and security best practices
Bengaluru
INR 15.0 - 25.0 Lacs P.A.
Hybrid
Full Time
Skills Experience as BC Functional consultant Experience in Functional implementations. Experience in integration. Experience in preparing TDDS and FRDS. Experience in Troubleshooting/support. Experience in Logistics/ SCM/Manufacturing/Warehouse domain. Experience in customer facing. Experience in testing.
Bengaluru
INR 15.0 - 25.0 Lacs P.A.
Hybrid
Full Time
About Potentiam Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment. Location : Bangalore ( Hybrid) Responsibilities: Key Responsibilities Lead the design, development, and support of complex CA7 workflows , involving all job types and calendar configurations. Develop, manage, and maintain JCL scripts , ensuring high availability, intelligent error handling, and robust log usage. Use CA7 REST APIs for integration and automation with external systems and reporting tools. Perform end-to-end troubleshooting of CA7 workflows and infrastructure, including interpreting JES messages, logs, and job failures. Provide hands-on support and improvement recommendations for CA7 performance and reliability. Assist with CA7 environment administration , including workflow migrations, calendar management, and scheduling strategy. Collaborate with application and infrastructure teams to maintain seamless job execution and incident resolution. Participate in incident, problem, and change management in alignment with ITIL best practices. Required Qualifications 7+ years of hands-on CA7 experience , including: Development and maintenance of complex workflows Experience with all CA7 job and calendar types Deep proficiency with JCL and mainframe job processing Use of CA7 REST APIs for job management and integration Working knowledge of CA7 administration tasks such as: Workflow error resolution and job failure analysis Infrastructure and log-level troubleshooting Understanding of RACF, JES messages , and log file interpretation Strong analytical thinking and scripting skills with attention to detail Preferred Qualifications (Nice to Have) 7+ years of CA7 Administration experience , including: Installation and upgrades of CA7 components CA7 Web UI configuration and usage Management of WA agents and integration with other tools CA7 technical refresh planning and disaster recovery design Experience with Broadcom tools : Automic Automation Intelligence (AAI / JAWS) Broadcom iDash Workload automation migration and upgrade experience: Migrations from CA7 to or from other global enterprise workload automation platforms (e.g., AutoSys, Control-M, Tidal, UAC) Performing CA7 health checks and environment assessments ITIL Foundation certification and/or prior experience working in ITIL-aligned environments Exposure to other workload automation platforms: BMC Control-M , Broadcom Automic , Tidal , Stonebranch UAC , Redwood Cronacle Experience in conducting training sessions , preparing documentation, and mentoring junior team members Benefits and Perks Health Insurance Referral Bonus Performance Bonus Flexible Working option
Bengaluru
INR 15.0 - 25.0 Lacs P.A.
Hybrid
Full Time
About Potentiam Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment. Location : Bangalore Experience : 5+ years Key Responsibilities: SaaS Configuration and Administration Deep understanding of SaaS platform setup, user roles, permissions, and feature configurations. Confidently configures system modules, user roles, fields, forms, workflows, and rules. Understands dependencies and system behaviours to avoid conflicts or misconfigurations. Stays updated on new platform features and configuration options. Experience with one or more SaaS platforms a plus System Administration and Platform Knowledge Manages user provisioning, access control, and security settings. Performs regular system checks, updates, and ensures compliance with governance. Uses admin consoles and dashboards effectively. Workflow & Automation Tools Ability to configure and manage automation rules, triggers, and workflows within the platform. Experience with tools like Zapier, Workato, or native automation features in the SaaS product a plus Data Management Understanding of data structures, schema configuration, and relationship mapping. Skills in importing/exporting, cleansing, and transforming data. API & Integration Basics Basic understanding of APIs, webhooks, and how SaaS products integrate with other systems. Experience with integration platforms or iPaaS solutions is a plus. Requirements Gathering & Gap Analysis Ability to work with stakeholders to define configuration needs and assess gaps between current and desired states. Business Process Mapping Experience translating business processes into system configurations or customized workflows. Troubleshooting & Root Cause Analysis Ability to diagnose system or user errors and resolve configuration-related issues efficiently. Stakeholder Management Ability to communicate clearly with both technical teams and non-technical users. Documentation & Training Create user-friendly documentation and SOPs for configurations and workflows. Deliver training sessions to users and support teams post-configuration. Benefits and Perks Health Insurance Referral Bonus Performance Bonus Flexible Working options
Bengaluru
INR 15.0 - 25.0 Lacs P.A.
Hybrid
Full Time
About Potentiam Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment. Location : Bangalore ( Hybrid) Experience : 5+ Years Key Responsibilities: Automation Strategy & Execution Develop and own the internal IT automation roadmap in alignment with company strategy. Design, develop, test, and deploy automated solutions using RPA, scripting, and workflow tools. Ensure scalability, security, and compliance of automation initiatives. Design and implement automation solutions that enable seamless data exchange between disparate systems, including cloud-based, on-premises, and hybrid environments. Collaboration Mentor team members and facilitate skill development and knowledge sharing. Act as a bridge between business stakeholders and technical teams, translating business needs into technical requirements. Influence and educate business units on the value and capabilities of automation. Process Automation and Workflow Management Identify, develop, and deploy automation workflows to eliminate manual, repetitive tasks such as data entry, reporting, and document generationenabling teams to focus on strategic initiatives. Build and maintain automated workflows that ensure tasks are executed in the correct sequence and routed efficiently to relevant stakeholders for approvals and actions. Skills & Experience BPA (Business Process Automation) or other process automation and integration tools SQL Power Platform (Power Apps / Power Automate) Webservices Knowledge of ConnectWise would be a plus (but not essential) Benefits and Perks Health Insurance Referral Bonus Performance Bonus Flexible Working options
Hyderabad
INR 6.0 - 12.0 Lacs P.A.
Hybrid
Full Time
Role The Editorial Analyst is responsible for delivering high-quality daily newsletters and supporting the development of new editorial systems and products . Key duties include curating and producing accurate daily newsletters that summarise key developments across social and news media, while meeting client deadlines and maintaining editorial standards. The role requires using strong editorial judgment, excellent writing skills, and the ability to distil large volumes of information into clear, concise, and engaging summaries, ensuring clarity, consistency, and accuracy. The Editorial Analyst supports the optimization of workflows and content management systems, and supports client service delivery by aligning briefs and editorial guidelines, providing regular updates on deliverables, and making suggestions for improvements internally and for the client. Responsibilities Writing, editing and reviewing various newsletters - social media, news media, topic focused, client focused, risk focused - working with the content management systems. Supporting set up of new deliverables, searches required across systems, and optimisation of both set up and client output. Maintaining standards and quality of all services, maintaining an objective point of view, maintaining accuracy according to the shared brief, and adapting tone, format and structure to client requirements. Meeting tight deadlines in a fast-paced environment while maintaining high editorial standards. Providing key internal client coordinators with feedback on the latest status of deliverables, including any editorial adjustments and operational efficiencies. Supporting client interactions and touchpoints, working with internal colleagues, to optimise the set up of searches and the brief, suggest improvements, and maintain updates to client documentation, such as newsletter guidelines and keyword lists. Skills Experience in journalism, editorial writing, media analysis, or content production. Strong writing and editing skills, with the distill complex or lenghty information into concise takeaways. Familiarity with news cycles and social media trends Analytical mindset, with the ability to assess sentiment, trends, and the impact of media narratives Excellent attention to detail and fact-checking skills. Ability to work under pressure and meet multiple daily deadlines. Experience with newsletter platforms and social listening tools Quality control experience, for example in reviewing or signing off client deliverables
Bengaluru
INR 20.0 - 25.0 Lacs P.A.
Hybrid
Full Time
About Potentiam: Potentiam is a rapidly growing global offshore provider of highly qualified professionals to UK and European SMEs from our offices in Romania, South Africa and India. Potentiam works with clients in finance, energy, leisure, marketing, business services and technology industries. We provide an engaging work environment with rewarding opportunities in the international arena for roles in accounting, marketing, data management, HR, sales/ account management, engineering, technology and operations. Job Title: Financial Accountant Location: Bangalore (Hybrid) Job Type: Full-Time Purpose of role: The Financial Accountant will work as part of a small finance team, reporting to the Financial Director, supporting decision making by collecting, processing and communicating information that helps management plan, control and evaluate business processes and company strategies, and assist in cost-controlling to contribute towards optimal financial performance. Duties & responsibilities: Month End Routine Revenue Postings & Analysis Timesheet Postings Cost of Sales Amortisation Journals Overhead Amortisation Journals Overhead Accruals / Monthly Items Trial Balance Tie Out - Monthly Schedules Intercompany Adjustment Journal - Timesheet Related Control Account Tie Out of Timesheet Control Accounts Inter-company Elimination Tie Out Contract Tie Outs and Analysis Project Profitability - investigate margin anomalies Budget Updates Run budget / Forecast update routines on actuals and present to FD, eventually owning this area Bring in updates from all various sources e.g. contracts, Commission etc Budget Process - support FD pulling data together from contracts, overheads, prior year analysis, timesheets Audit Process Co-ordinate team to pull data together Prepare the Audit Schedules and Reconciliations by GL Management forecasting NetSuite Reports / Super User Train up to become a Netsuite report Super User for the client over time Train up on Advanced Analytics to create reports for internal use Support on Statutory Returns and Surveys Quarterly CSO Employee Annual Services (Based on P&L) Enterprise Ireland Analysis Skills & Experience 5+ years experience as a Management Accountant Qualification can be any of below CIMA/ACCA part qualified or qualified CA (SA) QBE Revenue posting & reconciliations Production of management accounts and taking it to trial balance YE Passion for financial analysis and cloud software reporting functionalities Cost-accounting experience beneficial Benefits and Perks Health Insurance Referral Bonus Performance Bonus Flexible Working options
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