Assistant Manager Travel Coordination Rewardly Cards

5.0 - 9.0 years

0 Lacs

delhi

On-site

As an Assistant Manager (Operations) in the Luxury Escapade department based in New Delhi, you will be responsible for coordinating with clients and ensuring the flawless execution of travel arrangements for our esteemed High Net Worth clients. Your key responsibilities will include client coordination, itinerary planning, supplier management, logistics management, problem-solving, quality control, and post-travel follow-up. You will work closely with the sales and client servicing teams to understand the specific travel preferences and requirements of HNI clients. It will be your responsibility to maintain constant communication with clients to ensure their satisfaction throughout the travel journey. You will design and execute detailed and customized travel itineraries that offer unique experiences, coordinating with airlines, hotels, local guides, and other service providers to ensure flawless execution. Negotiating rates and ensuring high-quality services from vendors, including airlines, luxury hotels, transportation, and tour operators will be crucial in your role. You will also need to foster relationships with industry partners such as luxury hotels, tour operators, and private jet companies. Additionally, overseeing all travel logistics, addressing client issues or emergencies, ensuring quality control, and gathering customer feedback for continuous improvement will be part of your responsibilities. To be successful in this role, you should have a minimum of 5 years of experience in travel operations with a focus on luxury travel or HNI clientele. A Bachelor's degree is required, along with proficiency in Microsoft Office and familiarity with CRM and travel booking systems. Excellent communication skills, negotiation skills, problem-solving abilities, organizational skills, attention to detail, and the ability to work under pressure are essential for this position. Experience in Hotel contracting, vendor management, and reading contracts will be beneficial. You should also have proven ability to manage multiple tasks and deliver under tight timelines. Experience in handling FIT/customization for various destinations like Europe, America, Africa, ANZ, South America, Canada, CIS, Scandinavia, Asia, Islands, Middle East, etc., as specified, will be a must for the respective positions available. Flexibility to work outside regular business hours, if required, is also expected.,

Posted 5 days ago

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International Travel Consultant (India Tour Packages) - Bangalore Indiatourpackages

1.0 - 5.0 years

0 Lacs

karnataka

On-site

You will be working as an International Travel Consultant specializing in India tour packages, joining a dynamic team in Bangalore. With at least 1 year of experience in travel sales and operations, you will be responsible for crafting customized itineraries for international destinations such as Singapore, Malaysia, Thailand, Bali, Dubai, and domestic destinations like Kerala, Goa, Himachal, Kashmir, Andaman, and more. Your role will require excellent communication skills in Hindi and Kannada, a passion for travel, and a strong sales-driven approach. Your responsibilities will include handling customer inquiries for various India tour packages, converting leads into confirmed bookings through different communication channels, providing tailored travel itineraries based on client preferences and budget, and upselling additional services such as hotel upgrades, guided tours, and activities. You will also be responsible for coordinating end-to-end travel arrangements, liaising with vendors for seamless execution, ensuring accurate preparation and delivery of all travel documents, and resolving customer issues before, during, and after trips. Additionally, you will need to stay updated on top Indian destinations, recommend unique experiences, monitor competitor packages and pricing strategies, gather customer feedback to improve service quality, and maintain long-term client relationships for repeat business. Mandatory qualifications for this role include at least 1 year of experience in travel sales/operations, fluency in Hindi and Kannada (spoken/written), and strong sales and negotiation skills with a customer-centric approach. Preferred qualifications include knowledge of GDS systems or travel booking platforms, familiarity with India's tourism trends, and the ability to work under pressure and meet sales targets. In return, you can expect travel perks such as discounted tours and fam trips, opportunities for career growth in luxury or niche travel segments, performance-based incentives, and a collaborative team environment.,

Posted 1 month ago

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