Play Zone Area Supervisor

Job Title: Supervisor

Firm: BOOM by Boomerang

Location: BOOM, Alembic City

Timing: Mon-Fri (12PM – 10PM)

Sat-Sun (12PM-10.30PM)

Week Off: Once a week (Excluding Saturday & Sunday)

Position Summary

We are seeking a highly energetic and responsible Play Zone Supervisor to oversee the daily operations of our Adult Play Area BOOM by Boomerang. Experience of handling such areas or tasks is a must and staff handling and their training supervision is also preferable. The successful candidate will ensure a safe, clean and enjoyable environment for adults taking part in the play area.

Key Responsibilities

• Safety & Supervision
• Monitor the play area to ensure customer safety, prevent accidents, and respond promptly to emergencies.
• Ensure all staff members attend and complete mandatory monthly safety trainings.
• Oversee staff adherence to all safety protocols, rules, and government-mandated compliance measures.
• Team Leadership
• Supervise, train, guide, and schedule play zone staff, including Crew Members.
• Ensure all grooming standards, behaviour protocols, and safety practices are consistently followed.
• Customer Service
• Deliver exceptional customer service by addressing customer queries, concerns, and complaints promptly.
• Maintain a welcoming and positive environment for our customers.
• Operations & Maintenance
• Conduct regular play area inspections to maintain cleanliness, hygiene, and safety standards.
• Coordinate with the Technical Executive to ensure all play equipment is fully operational and safe.
• Report hazards, technical issues, or maintenance requirements immediately.
• Events & Coordination
• Assist in planning, setting up, and executing birthday parties and special events.
• Work closely with the Sales & Marketing Executive for seamless execution of events and promotions.
• Inventory & Supplies
• Monitor inventory levels for equipment, F&B, and supplies.
• Place orders as needed and ensure timely availability of required materials.
• Compliance & Standards
• Ensure adherence to company policies, SOPs, compliance requirements, and regulatory guidelines.
• Supervise housekeeping standards and verify that all cleaning procedures are followed thoroughly.
• Maintain active coordination with the Technical Coordinator to prevent any operational or equipment-related lapses.

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Work Location: In person