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Description
Job Title - Platform Engineer Quality Management Systems Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com . This position is based in Bengaluru and will require some on-site work. Purpose and Scope: As a Quality Platforms Engineer of a team of individuals in a specific area of digital expertise, you will be a crucial player in driving our digital initiatives forward in our agile organization. Our agile operating model consists of two components Digital Capability and Digital Execution. Digital Execution are about aligning multiple missions around business goals and facilitating collaboration on a larger scale. Digital Capability, on the other hand, focus on the growth and development of individuals within a specific expertise area. This dual structure enables us to scale agile practices efficiently while maintaining a focus on both product development and individual skill enhancement. A Platform Engineer focuses on the development, deployment, and integration of quality management platforms such as TrackWise Digital that support our business processes and operations. This role involves a blend of technical expertise, business acumen, and a deep understanding of quality systems. The goal is to ensure these platforms are optimized to support business goals, enhance efficiency, and drive growth. You will be at the forefront of implementing innovative solutions and will have the opportunity to work on cutting-edge technologies in your field. Essential Job Responsibilities: Platform Development and Configuration: Design, develop, and configure business platforms to meet the specific needs of our organization. This could involve programming, configuring settings, and integrating various software solutions. System Integration: Ensure seamless integration between different business platforms and systems (e.g., TrackWise integrating with Data Lakes, Databricks, MuleSoft and ERP systems) to enhance data flow and business processes. Performance Monitoring and Optimization: Regularly monitor the performance of business platforms, identify bottlenecks, and implement optimizations to improve efficiency and user experience. User Support and Training: Provide technical support to platform users, resolve issues, and conduct training sessions to ensure users can effectively utilize the platforms. Initiative Execution: Actively participate in and contribute to various initiatives, applying your specialized skills to achieve the objectives and expected Value. Contribute to the ongoing realization of Value from these enterprise platforms through continuous integration and deployment. Collaboration: Work collaboratively with team members within the subdivision and across other digital and business units. Continuous Learning: Engage in continuous learning and professional development to stay abreast of the latest trends and technologies in a specific area of expertise. Innovation: Contribute innovative ideas and approaches to enhance project outcomes and digital capabilities. Reporting: Regularly report on the progress of the various Value Teams and outcomes to your Capability Lead and team members. Problem-Solving: Employ analytical and problem-solving skills to overcome project challenges and deliver effective solutions. Quality Assurance: Ensure the highest quality and consistency in the work delivered. Location(s) Bengaluru, India Requirements Qualifications Required Bachelors degree in relevant field, e.g., Computer Science, Data Science Significant experience in TrackWise Digital Administration, Salesforce Admin/Developer, Integration, Lightening Experience and Reporting and Analytics Business Process Understanding: Knowledge of Quality management business processes and how Trackwise Digital platform supports these processes Strong analytical and problem-solving skills Ability to work effectively in a team environment Excellent communication skills, both written and verbal Agile and adaptable to changing environments and initiative scopes Demonstrated experience working with business to define Epics/user stories/features, as well as conducting impact analysis Present technical solutions based on the business requirement of the Enterprise Quality Management system. Able to support technical upgrade on quarterly basis by conducting technical impact assessment, addressing any technical issues, support the environment management, support testing, and document changes per the SLC process Manage user account, create roles, and support quarterly user access review request. Support system deliverables and provide technical feedback during internal and external system audits Work closely with the internal privacy and security team to assess Personal Information requests and act according per the privacy laws Maintain and report any issues and communicate effectively to all stakeholders during project/enhancement phase, service disruptions, and during the technical upgrade Lead without authority and be escalation point for any customer issues Preferred TrackWise Digital Admin Certification, Salesforce, 10 years of demonstrated experience with TrackWise Digital/ Salesforce/Veeva platforms Agile Champion: Adherence to DevOps principles and a proven track record with CI/CD pipelines for continuous delivery Technical Proficiency: Strong coding skills in relevant tools and technologies, e.g., Apex, Visualforce, SOQL, SOSL, Salesforce APIs, Salesforce Dev Tools, Conga reporting tools highly beneficial. Demonstrated experience in TrackWise Digital Platform administration and configuration Significant experience in developing and configuring TrackWise Digital Platform Working Environment At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas Responsible Flexibility Guidelines.
