Company Description PIB Group is a highly diversified insurance distribution consolidator focusing on specialist commercial lines and non-standard personal lines products. Through acquisitions and employing outstanding individuals with vast expertise, PIB Group delivers high-level service in the UK market and beyond. The company has received investments from Apax partners and The Carlyle Group to support its ambitious growth plans. Roles and Responsibilities: •Developing and executing comprehensive recruiting plans and strategies to attract qualified candidates. •Coordinating and managing all parts of the hiring process, Recruitment & Onboarding. •Collaborating with department managers to develop accurate job descriptions and hiring criteria. •Posting job ads and reviewing resumes and job applications. •Sourcing and recruiting candidates through databases, job boards, social media, and other avenues. •Maintain HR records, including employee files, compensation, and benefits information. •Handle employee relations and resolve any workplace conflicts or issues •Screening and evaluating candidates, Coordinating and conducting interviews •Creating and assessing assignments on language, logical reasoning, and aptitude. •Developing relationships with colleges and universities. •Negotiating job offers and salary packages. •.Giving the team and management frequent recruiting reports and assessments. •Hiring excellent individuals who align with the organization’s culture. Requirements: •Bachelor’s degree in human resources, business, or a related field. •At least 1 years of experience in the recruitment and selection process. •Excellent communication and interpersonal skills, Ability to handle multiple tasks and prioritize tasks. •Proficiency in Microsoft Office applications such as Word, Excel, and Outlook. •Ability to multitask and work in a fast-paced environment. •Knowledge of data analytics and performance metrics. •Ethical conduct according to the company’s code of conduct. •Conflict resolution and negotiation skills and Time management and organizational skills. Show more Show less
Company Description Since its formation in 2015, PIB Group has been on a mission to become a leading provider of specialist insurance solutions across the UK market and beyond. The company has experienced rapid growth through acquisition, and by attracting talented individuals with extensive knowledge and experience in the insurance industry. By bringing together leaders in various specialist markets, PIB Group is able to provide customers with exceptional service and expertise. Today, PIB Group is a highly diversified insurance distribution consolidator focused on specialist commercial lines and non-standard personal lines products. Role Description This is a full-time on-site role for a Junior Account Handler at PIB Group's location in Vadodara. It's a Back office and operational work related to UK Insurance Process Qualifications Minimum Graduate in any field Strong communication and interpersonal skills Organizational and time management abilities Attention to detail and problem-solving skills MS Office Proficiency Freshers can apply,
Since its formation in 2015, PIB Group has been on a mission to become a leading provider of specialist insurance solutions across the UK market and beyond. The company has experienced rapid growth through acquisition, and by attracting talented individuals with extensive knowledge and experience in the insurance industry. By bringing together leaders in various specialist markets, PIB Group is able to provide customers with exceptional service and expertise. Today, PIB Group is a highly diversified insurance distribution consolidator focused on specialist commercial lines and non-standard personal lines products. Role Description This is a full-time on-site role for a Junior Account Handler at PIB Group's location in Vadodara. It's a Back office and operational work related to UK Insurance Process Qualifications Minimum Graduate in any field Strong communication(verbal & written) and interpersonal skills Organizational and time management abilities Attention to detail and problem-solving skills MS Office Proficiency Freshers can apply
Collects, analyzes and reports management data to support decisions on day-to-day operations, strategic planning and specific business performance issues and improvements | Uses data to obtain quantifiable economic benefit to accrue market share, revenue or cost savings | Collates, models, interprets and analyzes data; explains variances and trends | Identifies and documents enhancements to modeling techniques
Ensure 100% compliance with PIB Group, FCA and GDPR regulations. Take ownership of your workload, ensuring all allocated tasks are completed by the end of each day. Achieve a minimum Quality Assurance standard, mitigating and resolving errors to prevent customer impact. Manage and process tenant referencing activities on behalf of the business, as applicable to PIBBO’s scope. Coordinate with the Senior team members and UK based teams for query resolution, approvals, and escalations. Maintain accurate and up-to-date claim records in internal systems. Meet all agreed KPIs for the role. Report problems promptly to avoid customer impact, escalating issues to senior team members as necessary. Contribute positively to departmental KPIs by working collaboratively within the team. Identify and report potentially fraudulent applications through appropriate channels to mitigate risks to customers. Use systems and applications accurately to manage workloads and report issues effectively. Maintain open communication and liaise with other departments within PIB Back Office. Provide regular updates to relevant Executives. Pursue continued professional development and expand product knowledge and technical expertise. Identify, report, and resolve potential breaches, complaints, errors, or omissions through appropriate channels. Respond constructively to Quality Assurance feedback and reviews. Perform other duties as required.
Input new business, amendments, and renewals on Acturis to maintain accurate records, in accordance with operational procedures. Produce supporting documentation to a high standard and within timescales. Develop and maintain good relationships with colleagues, working as part of a team to deliver a professional service. Provide a professional administration service to the account handling community to enable them to focus on client facing growth activities. Adhere to Group policies, procedures, and all regulatory requirements. Respond professionally, promptly and with precision to work request.
Assist Account Executives to contribute to growth and development of the company with allocation of renewal clients Provision of quotations as requested by executive Renewal procedures to be followed per Group Broking Procedures provided Group accounts procedures and queries to be complied with Post processing within timescales, Group Broking procedures and to company standards Updating Acturis as per client’s policy and risk. Intelligent labelling of system entries Carrying out due diligence on each case by SDT (Service Delivery Team) prior to renewal. Resolving any adverse info found prior to renewal. Preparation and issue of risk registers / pre-renewal agendas/submission/renewal reports for issue to client/insurers Documentation checking prior to account executive signing off prior to subsequent issue File maintenance – general housekeeping of all records Contribution to overall efficient running of PIB Open communication and liaison with all other departments within PIB Diary / Tasks - accurate use and maintenance Accurate use of task bar and diary systems to ensure workload is managed and any problems reported to commercial manager Constant communication on file progress between you and the relevant Executive Continual professional development (self-driven) within all relevant aspects of the industry Continued growth and expansion of product knowledge and technical expertise working towards chartered insurance qualifications as required. Identify, report and resolve: - Breaches / complaints / E&O and to Respond positively to QA Other duties as and when required. Making sure any Mid Term Adjustment/LCR/Lapse/cancellation is processed in timely manner. Obtaining quotes from the market via presentation. Due Diligence to be carried out for the NB Rekey cases allocated. New Business Rekey to be done once allocated. New Business file to be processed (post-inception), once allocated.
Input new business, amendments, and renewals on Acturis to maintain accurate records, in accordance with operational procedures. Produce supporting documentation to a high standard and within timescales. Develop and maintain good relationships with colleagues, working as part of a team to deliver a professional service. Provide a professional administration service to the account handling community to enable them to focus on client facing growth activities. Adhere to Group policies, procedures, and all regulatory requirements. Respond professionally, promptly and with precision to work request.
To provide client service support and assistance to the Account Handlers with their day-to-day tasks and account broking. Maintain a high level of attention to detail and organisational skills, ensuring work is completed accurately and in a timely manner. The Service Delivery team will be working alongside the Account Handlers to continuously develop and improve client outcomes and working processes. Putting the client at the heart of everything you do, utilising know your customer (KYC) and treating customers fairly (TCF) practices, handling tasks in line with compliance, FCA regulations and business policies and procedures. The Service Delivery team will play a key role in the future of client service delivery at PIB, underpinning the service excellence PIB require for our clients and ensuring accuracy for insurers, clients, and data integrity.
About The Role We are seeking a highly motivated and detail-oriented individual to join our offshore team. The successful candidate will assist with essential back-office operations for our UK office hub. The role involves handling critical tasks such as updating driving license records, managing claim records, conducting financial sanctions checks, and preparing other essential reports. Key Responsibilities Driving License Management Search for and verify driving license information. Update and maintain accurate records in the system. Claims Record Management Update claim details in the system with precision and accuracy. Ensure all claim-related data complies with company policies and standards. Financial Sanctions Checks Perform financial sanctions screenings for compliance purposes. Identify and report discrepancies or non-compliance issues promptly. Report Preparation Compile and analyze reports as required. Maintain detailed and organized records for future reference. Collaboration & Communication Coordinate effectively with team members and stakeholders in the UK office. Ensure all tasks are completed within designated timelines.
All responsibilities to be undertaken in line with Group Policies and Procedures. Standard Pre-Quote Enquiry Logging across the Motor Trade, Underwriting and Property & Casualty Business Lines. Set up Renewal Record in Websure on both Motor Trade and Property & Casualty Lines Send pre-renewal Invites to agents on both Motor Trade and Property & Casualty Lines Chasing agents for pre-renewal documents on Motor Trade Lines Request claims experience from insurers, where applicable, on Motor Trade Lines Send claims post received from insurers directly to agents on Motor Trade Lines Chase agents for quarterly, half yearly or annual declarations on Motor Trade Lines Chase Insurer documents via the use of template emails. Create New Business & Renewal Invoicing on Websure on Property & Casualty ready for Citynet to check, process and send to agents. On Property and Casualty Lines, create Confirmed claims experience (CCE) for risk once renewal record set up in Websure. Ensure accurate completion of Websure data fields Contribution to overall efficient running of Citynet / PIB Open communication and liaison with all other departments within PIB Constant communication on file progress between you and the relevant London based Account Executive/Handler. Continual professional development (self-driven) within all relevant aspects of the industry Continued growth and expansion of product knowledge and technical expertise working towards chartered insurance qualifications as required. Identify, report and resolve: - Breaches / complaints / E&O and to respond positively to QA. Other duties as and when required.
All responsibilities to be undertaken in line with Group Policies and Procedures. Standard Pre-Quote Enquiry Logging across the Motor Trade, Underwriting and Property & Casualty Business Lines. Set up Renewal Record in Websure on both Motor Trade and Property & Casualty Lines Send pre-renewal Invites to agents on both Motor Trade and Property & Casualty Lines Chasing agents for pre-renewal documents on Motor Trade Lines Request claims experience from insurers, where applicable, on Motor Trade Lines Send claims post received from insurers directly to agents on Motor Trade Lines Chase agents for quarterly, half yearly or annual declarations on Motor Trade Lines Chase Insurer documents via the use of template emails. Create New Business & Renewal Invoicing on Websure on Property & Casualty ready for Citynet to check, process and send to agents. On Property and Casualty Lines, create Confirmed claims experience (CCE) for risk once renewal record set up in Websure. Ensure accurate completion of Websure data fields Contribution to overall efficient running of Citynet / PIB Open communication and liaison with all other departments within PIB Constant communication on file progress between you and the relevant London based Account Executive/Handler. Continual professional development (self-driven) within all relevant aspects of the industry Continued growth and expansion of product knowledge and technical expertise working towards chartered insurance qualifications as required. Identify, report and resolve: - Breaches / complaints / E&O and to respond positively to QA. Other duties as and when required. Supporting team to meet the work deadline.
Input new business, amendments, and renewals on Acturis to maintain accurate records, in accordance with operational procedures. Produce supporting documentation to a high standard and within timescales. Develop and maintain good relationships with colleagues, working as part of a team to deliver a professional service. Provide a professional administration service to the account handling community to enable them to focus on client facing growth activities. Adhere to Group policies, procedures, and all regulatory requirements. Respond professionally, promptly and with precision to work request.
All responsibilities to be undertaken in line with Group Policies and Procedures. Standard Pre-Quote Enquiry Logging across the Motor Trade, Underwriting and Property & Casualty Business Lines. Set up Renewal Record in Websure on both Motor Trade and Property & Casualty Lines Send pre-renewal Invites to agents on both Motor Trade and Property & Casualty Lines Chasing agents for pre-renewal documents on Motor Trade Lines Request claims experience from insurers, where applicable, on Motor Trade Lines Send claims post received from insurers directly to agents on Motor Trade Lines Chase agents for quarterly, half yearly or annual declarations on Motor Trade Lines Chase Insurer documents via the use of template emails. Create New Business & Renewal Invoicing on Websure on Property & Casualty ready for Citynet to check, process and send to agents. On Property and Casualty Lines, create Confirmed claims experience (CCE) for risk once renewal record set up in Websure. Ensure accurate completion of Websure data fields Contribution to overall efficient running of Citynet / PIB Open communication and liaison with all other departments within PIB Constant communication on file progress between you and the relevant London based Account Executive/Handler. Continual professional development (self-driven) within all relevant aspects of the industry Continued growth and expansion of product knowledge and technical expertise working towards chartered insurance qualifications as required. Identify, report and resolve: - Breaches / complaints / E&O and to respond positively to QA. Other duties as and when required. Supporting team to meet the work deadline.
We are seeking a highly motivated and detail-oriented individual to join our offshore team. The successful candidate will assist with essential back-office operations for our UK office hub. The role involves handling critical tasks such as updating driving license records, managing claim records, conducting financial sanctions checks, and preparing other essential reports. Key Responsibilities Driving License Management Search for and verify driving license information. Update and maintain accurate records in the system. Claims Record Management Update claim details in the system with precision and accuracy. Ensure all claim-related data complies with company policies and standards. Financial Sanctions Checks Perform financial sanctions screenings for compliance purposes. Identify and report discrepancies or non-compliance issues promptly. Report Preparation Compile and analyze reports as required. Maintain detailed and organized records for future reference. Collaboration & Communication Coordinate effectively with team members and stakeholders in the UK office. Ensure all tasks are completed within designated timelines.
Assist Account Executives to contribute to growth and development of the company with allocation of renewal clients Provision of quotations as requested by executive Renewal procedures to be followed per Group Broking Procedures provided Group accounts procedures and queries to be complied with Post processing within timescales, Group Broking procedures and to company standards Updating Acturis as per client’s policy and risk. Intelligent labelling of system entries Carrying out due diligence on each case by SDT (Service Delivery Team) prior to renewal. Resolving any adverse info found prior to renewal. Preparation and issue of risk registers / pre-renewal agendas/submission/renewal reports for issue to client/insurers Documentation checking prior to account executive signing off prior to subsequent issue File maintenance – general housekeeping of all records Contribution to overall efficient running of PIB Open communication and liaison with all other departments within PIB Diary / Tasks - accurate use and maintenance Accurate use of task bar and diary systems to ensure workload is managed and any problems reported to commercial manager Constant communication on file progress between you and the relevant Executive Continual professional development (self-driven) within all relevant aspects of the industry Continued growth and expansion of product knowledge and technical expertise working towards chartered insurance qualifications as required. Identify, report and resolve: - Breaches / complaints / E&O and to Respond positively to QA Other duties as and when required. Making sure any Mid Term Adjustment/LCR/Lapse/cancellation is processed in timely manner. Obtaining quotes from the market via presentation. Due Diligence to be carried out for the NB Rekey cases allocated. New Business Rekey to be done once allocated. New Business file to be processed (post-inception), once allocated.
Input new business, amendments, and renewals on Acturis to maintain accurate records, in accordance with operational procedures. Produce supporting documentation to a high standard and within timescales. Develop and maintain good relationships with colleagues, working as part of a team to deliver a professional service. Provide a professional administration service to the account handling community to enable them to focus on client facing growth activities. Adhere to Group policies, procedures, and all regulatory requirements. Respond professionally, promptly and with precision to work request.
Job Purpose To provide client service support and assistance to the Account Handlers with their day-to-day tasks and account broking. Maintain a high level of attention to detail and organizational skills, ensuring work is completed accurately and in a timely manner. The Service Delivery team will be working alongside the Account Handlers to continuously develop and improve client outcomes and working processes. Putting the client at the heart of everything you do, utilizing know your customer (KYC) and treating customers fairly (TCF) practices, handling tasks in line with compliance, FCA regulations and business policies and procedures. Key Responsibilities Input new business, amendments, and renewals on Acturis to maintain accurate records, in accordance with operational procedures. Produce supporting documentation to a high standard and within timescales. Develop and maintain good relationships with colleagues, working as part of a team to deliver a professional service. Provide a professional administration service to the account handling community to enable them to focus on client facing growth activities. Adhere to Group policies, procedures, and all regulatory requirements. Respond professionally, promptly and with precision to work request.
We are seeking a highly motivated and detail-oriented individual to join our offshore team. The successful candidate will assist with essential back-office operations for our UK office hub. The role involves handling critical tasks such as updating driving license records, managing claim records, conducting financial sanctions checks, and preparing other essential reports. Key Responsibilities Driving License Management Search for and verify driving license information. Update and maintain accurate records in the system. Claims Record Management Update claim details in the system with precision and accuracy. Ensure all claim-related data complies with company policies and standards. Financial Sanctions Checks Perform financial sanctions screenings for compliance purposes. Identify and report discrepancies or non-compliance issues promptly. Report Preparation Compile and analyze reports as required. Maintain detailed and organized records for future reference. Collaboration & Communication Coordinate effectively with team members and stakeholders in the UK office. Ensure all tasks are completed within designated timelines.
Job Purpose To treat our customers fairly providing a professional, friendly and efficient service to clients contributing to growth of the accounts working within Group Broking Procedures and to company service standards To assist Account Executives with the retention of existing customers by continual development of relationships and delivery of customer service standards. Key Responsibilities Assist Account Executives to contribute to growth and development of the company with allocation of renewal clients Provision of quotations as requested by executive Renewal procedures to be followed per Group Broking Procedures provided Group accounts procedures and queries to be complied with Post processing within timescales, Group Broking procedures and to company standards Updating Acturis as per client’s policy and risk. Intelligent labelling of system entries Carrying out due diligence on each case by SDT (Service Delivery Team) prior to renewal. Resolving any adverse info found prior to renewal. Preparation and issue of risk registers / pre-renewal agendas/submission/renewal reports for issue to client/insurers Documentation checking prior to account executive signing off prior to subsequent issue File maintenance – general housekeeping of all records Contribution to overall efficient running of PIB Open communication and liaison with all other departments within PIB Diary / Tasks - accurate use and maintenance Accurate use of task bar and diary systems to ensure workload is managed and any problems reported to commercial manager Constant communication on file progress between you and the relevant Executive Continual professional development (self-driven) within all relevant aspects of the industry Continued growth and expansion of product knowledge and technical expertise working towards chartered insurance qualifications as required. Identify, report and resolve: - Breaches / complaints / E&O and to Respond positively to QA Other duties as and when required. Making sure any Mid Term Adjustment/LCR/Lapse/cancellation is processed in timely manner. Obtaining quotes from the market via presentation. Due Diligence to be carried out for the NB Rekey cases allocated. New Business Rekey to be done once allocated. New Business file to be processed (post-inception), once allocated.