Physical Security Analyst II

Mastercard

5 - 7 years

7 - 12 Lacs

pune

Posted:2 days ago| Platform:

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Skills Required

security operations soc incident management physical security security operations center security management security analysis cyber security arcsight information security siem vulnerability assessment incident response qradar threat intelligence

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Summary

The Physical Security SOC Analyst II is a mid-level position within the Local Security Operations Center responsible for real-time monitoring, incident triage, alarm monitoring and escalation of physical security events across Mastercards India offices. This role ensures the safety of personnel, protection of assets, and continuity of operations through proactive surveillance and response.

Key Responsibilities

24x7 Monitoring & Response: Operate in a follow-the-sun model to monitor badge access, CCTV, intrusion alarms, and environmental sensors using platforms like Honeywell ProWatch, Max-Pro, and other platforms.
Incident Management: Triage, document, and escalate physical security incidents such as unauthorized access, tailgating, or facility breaches in accordance with the Local SOC Incident Response Playbook.
Access Control Administration: Manage badge profiles, temporary access requests, and audit logs. Coordinate with Physical Access Engineering and local site security teams.
Threat Intelligence & Escalation: Monitor geopolitical, environmental, and civil unrest indicators. Escalate threats to regional security officers and crisis management teams. Support high risk travel queries for Mastercard employees.
Audit & Compliance Support: Maintain incident logs, generate reports, and help to prepare for internal/external audits (e.g., PSS, ISO 27001) with evidence and documentation.
Collaboration & Communication: Liaise with regional security leads, facility managers, and third-party security vendors (e.g., G4S, Allied Barton) for coordinated response.
Automate local SOC process & procedures driving through innovation & digitally way.

Tools & Platforms

Honeywell ProWatch, Max-Pro, Milestone, TruVision
Fusion, Remedy, xMatters
Everbridge, World Watch Monitor
Microsoft Teams, Outlook, SharePoint

Qualifications & Experience

5-7 years of experience in physical security operations or SOC environment
Bachelors degree in Security Management, IT, or related field preferred
Certifications such as CPP, PSP, or CSM are a plus
Familiarity with global security standards and compliance frameworks
Strong verbal and written communication skills, with the ability to deliver concise situation reports and brief stakeholders under pressure.
Experience drafting emergency alerts, security advisories, or incident summaries for Regional Executive or Global audiences.
Work Environment
Situational Awareness: High alertness and ability to assess risk in evolving, ambiguous situations.
Team-Oriented Mindset: Ability to work collaboratively with diverse stakeholders in security, RES and other business units .
Integrity & Discretion: Demonstrates confidentiality and professionalism when handling sensitive security incidents or personal information.
Decision-Making Under Pressure: Calm and confident in fast-moving or high-risk events.
Shift-based operations (24x7 coverage)
Collaboration with global teams across time zones

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