Job Description: · Bachelor’s or Master’s degree in computer science, Engineering, or equivalent. · Possess 15+ years of experience in Data Lake and BI Visualization projects, specializing in the setup and management of projects from inception to completion. · Successfully managed a minimum of 2 to 3 comprehensive implementations of Enterprise Data Lake and Business Intelligence projects, including at least one project experience within the Manufacturing Industry. · Proficient and having in-depth experience with the following technologies: SAP-HANA, Py-Spark, Azure Data Factory, Azure Databricks, Azure Logic Apps, Azure Fabric, Azure DevOps, Power BI, etc. · In-depth Understanding of data integration, collection, transformation, correlation, and analysis (ETL/ELT). · Highly proficient in project management principles, methods, techniques, and tools. · Ability to lead and coach a team in the areas of Data Analytics, AI/ML and BI. · Demonstrate leadership and flexibility, as well as the ability to build rapport with Executive leadership and Head of Departments and project team. · Document architectural designs and best practices for future reference. · Effectively manage scope and dependencies, identify risks and issues, and proactively resolve/mitigate them. · Work closely with implementation partners on project status, risks, mitigation, and timing; ensure projects are delivered to time, cost, and quality. · Responsible for Enterprise Data Architecture, ensure adherences of data principles for compliance requirements. · Keep management informed of key issues and changes which may impact expected business results, recommend alternative options to mitigate business impact. · Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives. · Oversee the design, maintenance, and implementation of the systems. · Prioritise tasks to ensure project are implemented in accordance with project plans and budgets. · Recommend process, product or service improvements, resource optimisation and cost savings. · Ensured compliance with security policies as well as industry standards throughout all stages of the project. Mandatory Skills: · Successfully managed implementations of Enterprise Data Lake and Business Intelligence projects, including at least one project experience within the Manufacturing Industry. · Proficient with the following technologies: SAP-HANA, Py-Spark, Azure Data Factory, Azure Databricks, Azure Logic Apps, Azure Fabric, Azure DevOps, Power BI, etc. · In-depth Understanding of data integration, collection, transformation, correlation, and analysis (ETL/ELT). · Ability to lead and coach a team in the areas of Data Analytics, AI/ML and BI. · Azure: Strong knowledge of Data Lakes, Data Warehouses, and cloud architecture. · Solution Architecture: Experience in designing web applications and data engineering solutions. · Communication: Excellent verbal and written communication skills. Experience in communicating to the executive leadership. · Fast Learner: Ability to quickly grasp new technologies and adapt to changing requirements. Additional Information: Qualifications - MS, M.Tech or MCA. Certifications: Azure Big Data, Databricks Certified Associate
Java + AWS developer Key Responsibilities: Design, develop, and maintain Java-based microservices and APIs using Spring Boot. Architect and deploy applications on AWS services (e.g., EC2, ECS/EKS, Lambda, API Gateway). Integrate with managed services such as RDS, DynamoDB, S3, SQS, SNS , and ElastiCache . Implement Infrastructure as Code (IaC) using CloudFormation or Terraform . Configure CI/CD pipelines with AWS CodePipeline, CodeBuild, and CodeDeploy (or equivalent). Ensure application security using AWS IAM, KMS, Cognito, and security groups. Monitor, log, and troubleshoot applications using CloudWatch, X-Ray, and ELK stack. Optimize performance and cost-efficiency of AWS deployments. Collaborate with DevOps, QA, and frontend teams to deliver end-to-end solutions. Required Skills & Experience 6 years of Java development with Spring Boot, Spring MVC, and Spring Data. Proven experience with core AWS services: EC2, Lambda, S3, RDS/DynamoDB, API Gateway, SQS/SNS . Hands-on with containerization: Docker , and orchestration: ECS or EKS (Kubernetes) . Experience writing and maintaining CloudFormation or Terraform templates. Familiarity with serverless architectures and event-driven design patterns. Strong understanding of RESTful API design, JSON , and security best practices. Proficient with version control ( Git ) and CI/CD tools. Solid debugging and troubleshooting skills in distributed cloud environments.
Responsibilities: 5 to 9 years of SAP industry experience, SAP S4/HANA - 2+ years. Good Understanding on Fiori Design Guidelines/UI5 framework. Strong conceptual knowledge of SAPUI5, HTML5, CSS , Java Scripts, JQuery and MVC architecture. Should have SAP ABAP/UI5 development experience of 5+ years. At least hands on experience in one end-to-end implementation of S4 Hana or Conversion from ECC to S4 HANA. Good working experience on OO ABAP and RICEF objects (Reports, Interface, Conversions, Enhancements and Forms). Experience in OData service development is highly recommended. Experience in Enhancements including BADIs/BTE/User-exits/Customer exit/Enhancement spots is recommended. Experience in development of forms (Adobe forms/smart forms) is preferable. Good Experience on consuming OData services or any other WEB API’s in Fiori applications. SAP UI5 development experience in enhancing standard SAPUI5 and Fiori Element applications. Experience on developing Fiori element & smart control based applications using UI5 annotations. Good debugging skills using different available browsers. Good Experience on CDS Views and annotations. Consuming the same in Fiori/ UI5 application Only if Full stack developer Experience Exposure towards GIT/Bigbucket is recommended. Knowledge on Fiori configuration and activation and creation of catalogs and groups. Should have Basic exposure to SAP BTP, Very good experience in using IDE’s like Webide/Business Application Studio Basic knowledge on Fiori Authorization concepts. Good to have knowledge on the IDoc/Workflow/Webdynpro. Qualifications Resource should have an Professional graduation in Engineering or equivalent qualification Additional Associated degree preferred Excellent verbal and written communication skills, ability to effectively communicate with internal and external customers Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices Should be a good team player, leader to drive the team Exhibit good communication, presentation, and interpersonal skills
PGC Digital (PradeepIT Global Consulting Pvt Ltd) is a fast-growing global technology services firm with a strong presence across the USA, UK, Europe, Singapore, UAE, and India. As a trusted partner to Tier-1 system integrators and Fortune 500 clients, we specialize in delivering scalable and future-ready SAP and Digital Supply Chain solutions. About the Role: We are looking for a motivated and detail-oriented Talent Acquisition Executive with experience in contract and contract-to-hire staffing . The ideal candidate will be responsible for sourcing, screening, and coordinating candidates for project-based roles while working closely with senior recruiters and hiring managers. This is a great opportunity for someone looking to build a career in fast-paced, high-impact hiring environments. Key Responsibilities: Manage end-to-end recruitment for contract and C2H positions . Source candidates using job portals, LinkedIn, internal databases, and referrals. Screen resumes, conduct telephonic interviews, and assess candidate fit. Coordinate interview scheduling, feedback collection, and offer rollouts. Build and maintain a strong pipeline of candidates for recurring contract roles. Track recruitment metrics (such as sourcing TAT, pipeline health, and offer conversion). Maintain candidate and job data using ATS or Excel-based trackers. Assist in documentation and onboarding processes for contract hires. Skills & Qualifications: 2+ years of recruitment experience, preferably in contract staffing Strong sourcing skills using LinkedIn, Naukri, Monster, and other platforms Familiarity with contract hiring processes, including documentation and buyouts Excellent communication and follow-up skills Proficient in MS Excel, Google Sheets, and basic ATS tools Based in or open to relocating to Hubli Bachelor’s degree in HR, Business, or related field Nice to Have: Experience supporting multiple hiring managers or clients Knowledge of compliance and payroll basics for contract hires Experience working in an agency or staffing firm Why Join Us? Exposure to high-volume, fast-paced recruitment Hands-on experience in contract and project-based hiring Opportunity to grow within a supportive and dynamic team Competitive salary and performance-based incentives
PGC Digital (PradeepIT Global Consulting Pvt Ltd) is a fast-growing global technology services firm with a strong presence across the USA, UK, Europe, Singapore, UAE, and India. As a trusted partner to Tier-1 system integrators and Fortune 500 clients, we specialize in delivering scalable and future-ready SAP and Digital Supply Chain solutions. About the Role: We’re seeking a dynamic and experienced Talent Acquisition Lead to lead contract and contract-to-hire hiring efforts at our Hubli branch . This role goes beyond recruitment — you'll manage a small team of recruiters and oversee daily operations at the branch level, driving high-volume and niche hiring for contract roles. Key Responsibilities: Lead end-to-end recruitment for contract and contract-to-hire roles across verticals. Manage and mentor a team of recruiters , ensuring productivity and alignment with hiring goals. Oversee branch-level recruitment operations for Hubli, acting as the primary POC for hiring activities. Partner with internal stakeholders and clients to understand and fulfill short-term staffing needs. Build and maintain strong pipelines of pre-vetted contract talent across skill sets. Monitor performance metrics (TAT, quality of hire, closure ratio) and report regularly to senior leadership. Ensure compliance with hiring policies, documentation, and onboarding processes. What We’re Looking For: 5+ years of recruitment experience, preferably in contract staffing / C2H Prior experience managing a recruitment team and/or regional hiring operations Strong sourcing, negotiation, and closing skills Excellent communication and client-facing skills Good knowledge of ATS tools and modern hiring platforms Based in or open to relocating to Hubli
PGC Digital (PradeepIT Global Consulting Pvt Ltd) is a rapidly expanding global technology services firm with a significant presence in the USA, UK, Europe, Singapore, UAE, and India. As a trusted partner to Tier-1 system integrators and Fortune 500 clients, we specialize in providing scalable and future-ready SAP and Digital Supply Chain solutions. As a dynamic and experienced Talent Acquisition Lead, you will be responsible for overseeing contract and contract-to-hire hiring activities at our Hubli branch. In addition to recruitment, this role involves managing a team of recruiters and supervising daily operations at the branch level, focusing on both high-volume and niche hiring for contract positions. Your main responsibilities will include leading end-to-end recruitment processes for contract roles, mentoring and managing a team of recruiters to ensure productivity and alignment with hiring objectives, coordinating recruitment operations at the branch level in Hubli, collaborating with internal stakeholders and clients to meet short-term staffing requirements, establishing and nurturing pipelines of pre-vetted contract talent, monitoring key performance metrics, and ensuring compliance with hiring policies and onboarding procedures. We are looking for a candidate who has at least 5 years of recruitment experience, preferably in contract staffing or contract-to-hire roles, previous experience in managing a recruitment team or regional hiring operations, strong skills in sourcing, negotiation, and closing candidates, exceptional communication and client interaction abilities, familiarity with Applicant Tracking Systems (ATS) and modern hiring platforms, and is either based in Hubli or willing to relocate to the area. Join us at PGC Digital and play a critical role in driving our talent acquisition efforts, shaping our recruitment strategy, and ensuring the success of our hiring operations at the Hubli branch.,
PGC Digital (PradeepIT Global Consulting Pvt Ltd) is a fast-growing global technology services firm with a strong presence across the USA, UK, Europe, Singapore, UAE, and India. As a trusted partner to Tier-1 system integrators and Fortune 500 clients, we specialize in delivering scalable and future-ready SAP and Digital Supply Chain solutions. About the Role: We are looking for a motivated and detail-oriented Talent Acquisition Specialist with experience in contract and contract-to-hire staffing . The ideal candidate will be responsible for sourcing, screening, and coordinating candidates for project-based roles while working closely with senior recruiters and hiring managers. This is a great opportunity for someone looking to build a career in fast-paced, high-impact hiring environments. Key Responsibilities: Manage end-to-end recruitment for contract and C2H positions . Source candidates using job portals, LinkedIn, internal databases, and referrals. Screen resumes, conduct telephonic interviews, and assess candidate fit. Coordinate interview scheduling, feedback collection, and offer rollouts. Build and maintain a strong pipeline of candidates for recurring contract roles. Maintain candidate and job data using ATS or Excel-based trackers. Assist in documentation and onboarding processes for contract hires. Skills & Qualifications: 3+ years of recruitment experience, preferably in contract staffing Strong sourcing skills using LinkedIn, Naukri, Monster, and other platforms Familiarity with contract hiring processes, including documentation and buyouts Excellent communication and follow-up skills Proficient in MS Excel, Google Sheets, and basic ATS tools Bachelor’s degree in HR, Business, or related field Nice to Have: Experience supporting multiple hiring managers or clients Knowledge of compliance and payroll basics for contract hires Experience working in an agency or staffing firm Why Join Us? Exposure to high-volume, fast-paced recruitment Hands-on experience in contract and project-based hiring Opportunity to grow within a supportive and dynamic team Competitive salary and performance-based incentives
PGC Digital (PradeepIT Global Consulting Pvt Ltd) is a fast-growing global technology services firm with a strong presence across the USA, UK, Europe, Singapore, UAE, and India. As a trusted partner to Tier-1 system integrators and Fortune 500 clients, we specialize in delivering scalable and future-ready SAP and Digital Supply Chain solutions. About the Role: We are looking for a motivated and detail-oriented Talent Acquisition Specialist with experience in contract and contract-to-hire staffing . The ideal candidate will be responsible for sourcing, screening, and coordinating candidates for project-based roles while working closely with senior recruiters and hiring managers. This is a great opportunity for someone looking to build a career in fast-paced, high-impact hiring environments. Key Responsibilities: Manage end-to-end recruitment for contract and C2H positions . Source candidates using job portals, LinkedIn, internal databases, and referrals. Screen resumes, conduct telephonic interviews, and assess candidate fit. Coordinate interview scheduling, feedback collection, and offer rollouts. Build and maintain a strong pipeline of candidates for recurring contract roles. Maintain candidate and job data using ATS or Excel-based trackers. Assist in documentation and onboarding processes for contract hires. Skills & Qualifications: 3+ years of recruitment experience, preferably in contract staffing Strong sourcing skills using LinkedIn, Naukri, Monster, and other platforms Familiarity with contract hiring processes, including documentation and buyouts Excellent communication and follow-up skills Proficient in MS Excel, Google Sheets, and basic ATS tools Bachelor’s degree in HR, Business, or related field Nice to Have: Experience supporting multiple hiring managers or clients Knowledge of compliance and payroll basics for contract hires Experience working in an agency or staffing firm Why Join Us? Exposure to high-volume, fast-paced recruitment Hands-on experience in contract and project-based hiring Opportunity to grow within a supportive and dynamic team Competitive salary and performance-based incentives
You will be joining PGC Digital (PradeepIT Global Consulting Pvt Ltd), a rapidly expanding global technology services company with a strong footprint in the USA, UK, Europe, Singapore, UAE, and India. We are a trusted partner for Tier-1 system integrators and Fortune 500 clients, specializing in delivering scalable and future-ready SAP and Digital Supply Chain solutions. Our team is driven by innovation, excellence, and a dedication to providing quantifiable business value to our clients. As a skilled SAP ABAP BTP CAPM Developer, you will be responsible for CDS Modelling, BTP Implementation, and backend development utilizing Node.js and TypeScript. The ideal candidate will possess a deep passion for constructing top-notch SAP extensions, possess strong debugging capabilities, and excel as a collaborative problem solver. Your role will require the following mandatory skills: - Comprehensive comprehension of SAP CAPM, including CDS modeling concepts and best practices. - Demonstrated experience with SAP BTP and the implementation of BTP Extension Suite for expanding SAP applications. - Practical knowledge in backend development using Node.js to create CAPM microservices. In addition to the mandatory skills, the following general skills will be essential: - Proficient debugging and troubleshooting abilities for CAPM applications, BTP extensions, and backend services. - Exceptional collaboration and communication skills to engage effectively with cross-functional teams. - Capability to work autonomously and deliver high-quality outcomes in a dynamic environment. - Strong documentation skills for technical purposes and knowledge sharing. - Proactive attitude towards learning and keeping abreast of the latest SAP CAPM, BTP, Node.js, and unit testing trends. The ideal candidate should hold a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field (4+ years degree).,
Any bachelor’s degree holder Freshers with good language competency or a Minimum 1year experience in any customer service domain with multi-lingual voice campaigns. Adaptive to the project environment & execute the tasks independently. Quick learner with the ability to handle calls independently Willing to work 6days with flexible week-off with Shift timings covering 24/7. The associates deployed as a part of this engagement must be equipped to provide support in English, Hindi and Kannada. English: Excellent verbal and written communication skill Hindi: Excellent verbal communication skill Kannada: Excellent verbal communication skill Any other Indian regional language knowledge is a nice to have Good communication and analytical skills Basic Knowledge in MS Excel
PGC Digital (PradeepIT Global Consulting Pvt. Ltd.) — SAP Edge, Microsoft, and Salesforce Partner with offices in India, Singapore, USA, UK, UAE, and Canada. Trusted by leaders such as AT&T, Rolls-Royce, Volkswagen, MHP (a Porsche company), Accenture, and Bosch. About Us We deliver multi-cloud transformations across SAP, Microsoft, Salesforce, and ServiceNow, backed by global Centers of Excellence and enterprise-grade delivery for Fortune 500 programs. Role Overview Hiring a GenAI/LLM Engineer (5–8 yrs) to design, fine-tune, and ship LLM solutions (RAG, agents) that turn business use cases into scalable products across global regions. Responsibilities Lead LLM design, fine-tuning, and deployment (prompting, RAG, agents). Own Python/SQL code with LangChain/LangGraph; build reusable components. Deploy on Azure/GCP/AWS; enable CI/CD and observability. Partner with product, data, and SMEs to deliver outcomes. Mentor engineers; uphold quality, security, and performance. Skills & Experience Must-haves: 5+ yrs ML engineering; 1+ yr hands-on LLMs; Python, SQL; LangChain/LangGraph; OOP; cloud (Azure/GCP/AWS); strong communication. Nice-to-haves: vector DBs, RAG evaluation/guardrails, MLflow/W&B, Kubernetes; Engg/MCA. Benefits @ PGC Digital BTP/AI CoE access, Fortune 500 work, global exposure, insurance, hybrid/onsite deputation, flexible delivery models. 🌍 Location: Pune | Work Model: Hybrid | Comp: Up to INR 30 LPA How to Apply: Email rpo@in.pradeepit.com with subject “GenAI/LLM Engineer – Pune” or apply via LinkedIn. ✅ #WeAreHiring #SAPJobs #SAPBTP #SAPEWM #SAPBRIM #SAPABAP #PGCDigital #JoinOurTeam #HiringNow #SAPCareers #ERPJobs
PGC Digital (PradeepIT Global Consulting Pvt. Ltd.) partners with Tier-1 providers and Fortune 500 enterprises across USA, UK, Europe, APAC, and emerging markets. With global delivery centers and deep expertise in SAP, Microsoft, Salesforce, ServiceNow, and AI-driven programs, we enable enterprises to innovate at scale. About Us At PGC Digital, we co-create future-ready solutions. From ERP modernization to full-stack AI engineering, our teams deliver excellence across industries with global impact. Role Overview We are hiring 100 Full Stack Developers for a 1-month engagement focused on AI/LLM product development . This role is perfect for developers with strong Python + JavaScript/TypeScript expertise who want to work on cutting-edge AI systems with US-based companies. Responsibilities Design and maintain efficient, scalable full-stack applications. Build modular, secure, and test-driven architectures. Collaborate on AI/LLM projects: model evaluations, SFT, RLHF. Write clean, reusable, and maintainable code. Conduct peer reviews and contribute to product improvements. Skills & Experience Must-Have 3–5 years in full-stack development. Strong proficiency in Python and JavaScript/TypeScript . Experience with React/Angular/Vue + Node.js/NestJS . Knowledge of Docker and modern development practices. Good-to-Have Experience with AI/LLM projects, ChatGPT prompting, RLHF . Background in QA/Test planning & TDD . Benefits @ PGC Digital 🌐 Fully Remote | Global opportunities 🤝 Work with leading US AI companies 💼 Flexible models (20/30/40 hrs per week) 🎯 Access to AI CoE & governance frameworks 📍 Location: Remote (India, Pakistan, Nigeria, Kenya, Egypt, Ghana, Bangladesh, Turkey, Mexico) 📧 Apply Now: Send CV to rpo@in.pradeepit.com with subject “LLM – Senior Full Stack – 17853” or Apply via LinkedIn. #WeAreHiring #FullStack #AIJobs #LLM #PGCDigital #JoinOurTeam #HiringNow #RemoteJobs
Location: Bangalore (Onsite) Experience: 0–1 year (Freshers eligible) CTC: ₹7 LPA + ₹1 Lakh Joining Bonus Joining: Immediate or within 15 days 🚀 About the Role We are looking for passionate and motivated Software Developers (Freshers) to join our dynamic engineering team in Bangalore. You will work on cutting-edge technologies to build scalable web and cloud-based applications. This is an excellent opportunity for fresh graduates to begin their software development career with mentorship, real-world project exposure, and growth opportunities. 🧠 Key Responsibilities Participate in the full software development lifecycle — design, code, test, and deploy applications. Develop clean, efficient, and maintainable code using modern programming languages (Java, Python, C#, or JavaScript). Collaborate with senior engineers to debug and troubleshoot application issues. Work with RESTful APIs, databases (MySQL/PostgreSQL), and version control tools (Git). Understand and apply software engineering principles , data structures, and algorithms. Contribute to UI/UX enhancements , integrations, and feature upgrades. Participate in Agile sprints , code reviews, and documentation. Stay up to date with emerging technologies, frameworks, and industry trends. 🧩 Skills Required Proficiency in at least one programming language: Java, Python, C#, JavaScript, or Node.js . Understanding of object-oriented programming (OOP) concepts. Basic knowledge of web technologies – HTML, CSS, React/Angular (added advantage). Familiarity with database concepts (SQL/NoSQL). Knowledge of software development lifecycle (SDLC) and Agile methodology. Strong problem-solving and analytical skills. Excellent communication and teamwork abilities. 🎓 Eligibility Criteria B.E / B.Tech / M.Tech / MCA / B.Sc (Computer Science / IT) – 2023 or 2024 Passouts. Strong academic record with hands-on project/internship experience preferred. Immediate joiners will be given priority. 🌟 Perks & Benefits ₹7 LPA package with a ₹1 Lakh joining bonus . Mentorship from experienced developers. Opportunity to work on real-time enterprise projects . Performance-based incentives and certification reimbursements. Health insurance & employee assistance programs. 💡 Why Join Us Exposure to latest technologies – Cloud, DevOps, AI/ML, and Full Stack Development . Fast-track growth for high performers. Collaborative and learning-driven culture. 📩 How to Apply Interested candidates can apply via LinkedIn Easy Apply or email your updated resume to [rpo@in.pradeepit.com] with the subject line: “Application – Software Developer Fresher | Bangalore | Immediate Joiner”
As a highly skilled S/4 HANA Embedded Analytics Specialist, your role will involve designing, developing, and enhancing analytics capabilities within the SAP S/4 HANA environment. You will be leveraging S/4 HANA's Embedded Analytics tools, Core Data Services (CDS), and Embedded BW (Business Warehouse) to provide actionable insights, optimize business processes, and drive data-driven decision-making. Key Responsibilities: - Design, build, and deploy reports, dashboards, and analytical applications using SAP S/4 HANA Embedded Analytics. Develop Core Data Services (CDS) views to expose business data for analytics and reporting. - Leverage SAP Embedded BW for advanced data modeling, extraction, and transformation tasks. - Develop BW objects such as InfoObjects, CompositeProviders, and Open ODS views in the S/4 HANA Embedded BW environment. - Extract and transform data for reporting and analytics using Embedded BW capabilities. - Optimize data flows and queries for performance and scalability in the Embedded BW environment. - Optimize CDS views, Embedded BW objects, and analytics applications for performance and usability. Ensure data accuracy, integrity, and security across all analytics solutions. - Integrate Embedded Analytics and Embedded BW with external tools such as SAP Analytics Cloud (SAC) or third-party BI tools. - Design intuitive dashboards and KPIs for end-users using data from Embedded BW and CDS views. Qualification Required: Must Have: - Excellent Knowledge and hands-on skills of SAP S/4 Embedded Analytics (CDS Views) and ABAP, AMDP. - Working knowledge on creation and maintenance of OData services, Analytical list page. Nice to Have: - Good proficiency in SAP BW on HANA, BW/4HANA, and SAP Analytics Cloud.,
Role Overview : We are seeking a ServiceNow Product Owner with deep functional expertise in relevant products - few of them being Customer Service Management (CSM), IT Service Management (ITSM), or HR Service Delivery (HRSD) to help design realistic, scenario-driven tasks for AI model training. This role is not about platform configuration or app development, but about translating real business workflows and decision logic into structured, data-driven tasks that improve AI reasoning and understanding of enterprise processes. The ideal candidate combines domain expertise in ServiceNow modules with strong analytical, prompt-engineering, and data structuring skills, helping shape how AI systems learn to reason across ServiceNow-like workflows. Key Responsibilities Define key decision frameworks for Reinforcement Learning initiatives aimed at improving ServiceNow’s models, including taxonomy design, realistic scenario creation, and evaluation criteria. Create scenario-driven tasks that mirror real ServiceNow workflows (case handling, SLA tracking, HR requests, IT incident response). Write clear, natural instructions aligned with ServiceNow business processes. Represent tasks in JSON format, ensuring clarity and consistency. Use SQL queries to analyze and check data for accuracy. Contribute to AI model training by designing tasks that challenge reasoning and produce predictable outcomes. Apply prompt engineering to structure instructions that guide task execution. Collaborate with peers to expand scenarios across ServiceNow domains (CSM, ITSM, HRSD). Document scenario patterns, examples, and best practices for other trainers. Required Skills & Experience 4–6 years of experience with ServiceNow, specifically CSM, ITSM, and HRSD modules. Strong knowledge of workflows, cases, incidents, requests, SLAs, and knowledge management in ServiceNow. Proficiency in JSON authoring and working with structured data. Solid understanding of SQL for data analysis and task validation. Ability to design realistic enterprise scenarios that map to ServiceNow processes. Experience in AI model training workflows, contributing to the creation of structured training data. Strong prompt engineering skills for crafting effective instructions. Analytical thinking, attention to detail, and logical structuring. Strong communication skills + customer facing experience is a BONUS Preferred Qualifications ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist-ITSM (CIS - ITSM). Any One - ServiceNow Certified Implementation Specialist (CSM or HRSD). Exposure to AI/ML workflows or training data preparation. Familiarity with Agile methodologies. Good knowledge of prompt engineering. Details: Contractor position (no medical/paid leave) Full-time dedication (40 hours/week) REQUIRED: 3-hour overlap with CST (Central Standard Time)