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5.0 - 10.0 years
6 - 8 Lacs
Raipur
Work from Office
Role & responsibilities Employee Relations: Build and maintain strong relationships with employees and management. Address and resolve employee queries, concerns, and conflicts promptly. Conduct skip-level meetings, town halls, and other engagement initiatives to gauge employee sentiment. Performance Management: Lead the performance appraisal process, including setting objectives, monitoring progress, and evaluating outcomes. Implement performance improvement plans and assist managers in managing low performers. Guide employees and managers on career development and succession planning. Employee Engagement & Retention: Develop and implement employee engagement initiatives to foster a positive work culture. Monitor and address attrition by implementing retention strategies. Organize engagement activities, rewards, and recognition programs to enhance morale. Policy Development & Compliance: Develop, review, and update HR policies in line with legal requirements and organizational objectives. Ensure compliance with labor laws and BPO industry standards, maintaining a safe and inclusive work environment. Handle disciplinary actions and grievance management in compliance with HR policies. Training & Development: Identify training needs and work with the Learning and Development team to create relevant training programs. Support employee growth by facilitating learning opportunities and professional development. Payroll & Compensation Management: Ensure accurate payroll processing and adherence to statutory requirements. Conduct periodic salary benchmarking and assist in structuring compensation plans Minimum of 5 years of HR experience, ideally in the BPO or ITES sector. Demonstrated expertise in handling HR generalist responsibilities, employee relations, and compliance. Bachelors degree in Human Resources, Business Administration, or a related field. Masters degree in HR or an MBA is preferred. Strong knowledge of HR policies, practices, and legal regulations. Proficiency in MS Office and HR software. Excellent communication, interpersonal, and negotiation skills. Ability to handle sensitive issues with confidentiality and professionalism. Strong problem-solving skills and a proactive approach to HR challenges.
Posted 1 day ago
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