People Services Knowledge Base Manager

As the People Services Knowledge Base Manager at Sanofi, you will be part of the Business Operations team within the People Services Program Management organization. Your main responsibility will be to ensure the effective application of the C2R Golden Rules for Content Management in various countries, focusing on maintaining the quality of the Knowledge Base (KB) within the People Services scope. **Key Responsibilities:** - Maintain KB Governance in alignment with the People Services C2R Manager - Ensure adherence to global content creation standards - Conduct regular quality audits of local KBs - Monitor language strategy compliance - Act as a Subject Matter Expert in KB-related activities - Develop training materials and conduct training sessions for operational teams - Support in KB-related duties - Drive continuous improvement through effective stakeholder management and quality management skills **Qualifications Required:** - Bachelor's degree - At least 3 years of experience in Knowledge Management (Content & Quality management) - Strong analytical skills - Effective stakeholder management abilities - Proficiency in Microsoft Office - Knowledge of Service NOW and Microsoft PowerBI would be advantageous - Fluency in English and soft skills necessary to work collaboratively in an international and functional matrix environment By choosing to join Sanofi, you will embark on a journey where you can contribute to bringing science to life, grow your career through various opportunities, and benefit from a comprehensive rewards package. You will have the chance to work in an international environment, collaborate with diverse teams, and drive innovation. Let's pursue progress together and discover extraordinary possibilities at Sanofi.,