People Services Coordinator

Job Description

About the Role

As our People Services (HR) Coordinator, you'll be the backbone of our HR operations. You'll play a critical role in supporting our employees throughout their entire journey with the company, from their first day to their last. If you're a detail-oriented, organized, and empathetic professional with a strong customer service mindset, you'll thrive in this fast-paced environment. This role reports directly to the Supervisor, People Services.

What You'll Do
Employee Experience & Support

• Be a trusted resource with a customer-first approach by serving as the first point of contact for employee questions. Your goal is to provide a positive and helpful experience, guiding them to the right information or resources with clarity and empathy.
• Facilitate the entire employee lifecycle, from coordinating seamless onboarding and offboarding processes to preparing essential employment documents.
• Act as a key liaison between employees and other departments, including Payroll, IT, and Accounts Payable, to resolve issues quickly and efficiently.

HR Systems & Data Integrity

• Manage our HR data by accurately entering and updating employee information in our HRIS and other systems.
• Maintain meticulous personnel records and employee files to ensure data accuracy and compliance.
• Utilize our systems (e.g., Jira) to manage service requests and track employee inquiries, ensuring timely and effective resolutions.

Process & Compliance

• Uphold company standards by ensuring all HR processes are in compliance with internal policies and legal requirements.
• Develop and maintain Standard Operating Procedures (SOPs) to ensure our HR operations are consistent and efficient.
• Support internal audits and compliance reviews through excellent record-keeping.

Administrative & Project Support

• Provide administrative support for various HR functions, including scheduling meetings, interviews, and training sessions.
• Contribute to ad hoc HR projects and initiatives as needed.

What We're Looking For

• Experience: 1-2 years of experience in an HR support, coordination, or administrative role. A Bachelor's Degree in Human Resources or a related field is a plus.
• Technical Skills: Proficiency with HRIS systems and common productivity tools (e.g., Microsoft Office, Slack, Jira, Workday).

• Core Competencies:

• Strong communication skills with a service-oriented mindset.
• Exceptional attention to detail and organizational skills.
• High level of integrity with the ability to handle confidential information professionally.
• Adaptability to work on-site as needed to support team and business needs.

• This is a mostly remote position, but you must be available to go into the Bangalore office as needed for business and team requirements.

Additional Information

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.