Pega CSA

About VOIS:

About VOIS India:

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Job Location:

Role:

Skills:

Experience:

Role Purpose:

The purpose of this role is to develop Pega decisioning constructs in order to implement new marketing campaigns, real time decisioning modules and provide post implementation support.
Role purpose:

The Senior System Architect (SSA) is engaged in all implementation aspects of a project, they implement the designs created by the Lead System Architect (LSA). The SSA mentors small technical teams of less experienced developers, delivers technical guidance and advice, enables team members.

To succeed, the Senior System Architect must:

• Demonstrate a strong knowledge of all aspects of Pega PRPC technology:

- Processes, UI, Integrations, Agents, Performance Tuning, Designing Class Structures etc.

• Successfully translate technical designs into implementations using Pega best practices.
• Ensure adherence to Pega development guardrails.
• Provide mentoring to other members of the technical team.

Required:

• Bachelors degree in Management Information Systems (MIS) or Computer Science
• Pega Senior System Architect Certification.
• 5-6 years of experience working on different Pega projects creating designs and developing implementations of Pega multi-process applications.
• Strong Design and implementation Skills.
• Strong knowledge of Pega application design and development best practices.
• Track record of successful Pega application implementations that meet user needs.
• Qualified candidates must also have a strong aptitude for analytical concepts, oral and written communication skills, teamwork abilities, integrity, and relationship-building skills.

Preferred:

• 5+ years of experience working on different Pega projects developing implementations of Pega multi-process applications.
• At least one Project should be starting from greenfield/from scratch up until PROD go live incl.
• Performance tuning.
• Telco domain knowledge is a plus.
• PegaCall and CTI integration (Genesys).
• General IT skills such as Java programming, Unix shell scripting, Oracle DB SQL scripting.
• Weblogic/general application server concepts.

VOIS Equal Opportunity Employer CommitmentIndia: