Pearl Motors Pvt Ltd

24 Job openings at Pearl Motors Pvt Ltd
Senior Service Advisor tamil nadu 3 - 7 years INR Not disclosed On-site Full Time

As a Floor Maintenance Technician, your primary responsibilities will include job allocation, final inspection, spare arrangements, and insurance and warranty claiming. You will be expected to perform these duties on a full-time, permanent basis. Your role will involve ensuring that floor maintenance tasks are allocated efficiently, conducting final inspections to guarantee quality standards are met, arranging spare parts as needed, and handling insurance and warranty claims when necessary. In addition to your regular duties, you will also be eligible for benefits such as Provident Fund contributions and a yearly bonus. The work schedule for this position is during day shift hours, and the work location is in person. If you are detail-oriented, organized, and have a strong understanding of floor maintenance procedures, this role could be an excellent fit for you. Join our team and contribute to maintaining high standards of floor maintenance in our facilities.,

Back Office Executive tuticorin, tamil nadu 4 years INR 1.08 - 1.44 Lacs P.A. On-site Full Time

Job Summary: Responsible for providing administrative and operational support to front-line departments such as Sales, Service. Ensures smooth day-to-day office operations through accurate data entry, documentation, report preparation, and internal coordination. Key Responsibilities:1. Data Entry & Documentation Enter and update daily data in Excel accurately. Maintain proper records of sales, service, billing, and stock documents. Prepare daily, weekly, and monthly reports as required by management. File and manage customer documents, invoices, and delivery files. 2. Coordination & Support Coordinate between sales, service, accounts, and HR departments for smooth information flow. Follow up on pending approvals, payments, or customer documents. Support front office in administrative and communication activities. Handle email correspondence and phone follow-ups. 3. Office Administration Assist in stationery, courier, and file management. Support in asset tracking and office maintenance follow-up. Ensure confidential handling of sensitive information. Key Skills Required: Strong in MS Excel, Word, and Email communication. Good typing speed and attention to detail. Excellent organizational and multitasking abilities. Team coordination and time management skills. Basic knowledge of accounting or DMS software preferred. Qualification & Experience: Qualification: Any Degree (B.Com / BBA / B.Sc / BA preferred). Experience: 1–4 years in back-office or administrative support roles. Freshers with good computer knowledge can also apply. Preferably Male candidate Job Type: Full-time Pay: ₹9,000.00 - ₹12,000.00 per month Benefits: Provident Fund Work Location: In person

Telecaller tuticorin, tamil nadu 3 years INR 1.08 - 1.44 Lacs P.A. On-site Full Time

Job Summary: Responsible for handling inbound and outbound customer calls related to sales, service reminders, feedback, and follow-ups. Ensures customer satisfaction by providing accurate information and maintaining good communication with customers. Key Responsibilities:1. Customer Communication: Make outbound calls to customers for service reminders, feedback, and follow-ups. Handle inbound calls regarding product or service inquiries. Maintain a courteous and professional tone in all communications. Provide information about new models, offers, and promotions. 2. Service & Sales Follow-up: Call customers for vehicle service booking reminders . Collect and record customer feedback (CSI) after service or delivery. Follow up with potential leads generated from showroom visits, camps, or campaigns . Coordinate with sales advisors and service advisors to ensure customer requests are addressed. 3. Record Keeping & Reporting: Update customer details and call status in DMS / CRM system . Maintain a daily call log and report to the manager. Track and report pending follow-ups and customer concerns. 4. Customer Relationship Management: Maintain a strong relationship with existing customers. Handle complaints politely and escalate issues to concerned departments when necessary. Contribute to improving customer satisfaction index (CSI) . Key Skills Required: Good communication skills in Tamil and English (additional local languages an advantage). Pleasant voice and professional telephone etiquette. Basic computer and MS Office knowledge. Patience, active listening, and customer-oriented attitude. Qualification & Experience: Qualification: Any Degree (with computer knowledge). Experience: 1–3 years in telecalling / customer service (preferably in automobile sector). Freshers with good communication skills may also apply. Job Type: Full-time Pay: ₹9,000.00 - ₹12,000.00 per month Benefits: Provident Fund Work Location: In person

Sales Executive tuticorin, tamil nadu 4 years INR 1.08 - 1.44 Lacs P.A. On-site Full Time

Job Summary: Responsible for achieving vehicle sales targets by identifying potential customers, explaining product features, conducting test drives, and ensuring excellent customer service from inquiry to delivery. Key Responsibilities:1. Sales & Customer Handling: Welcome and assist walk-in customers at the showroom. Explain vehicle features, specifications, finance options, and offers. Conduct test drives and ensure a good customer experience. Prepare quotation, proforma invoice, and booking forms . Follow up with customers through calls and visits until final delivery. Achieve monthly and quarterly sales targets . 2. Customer Relationship Management: Maintain contact with existing customers for referrals and feedback. Handle customer queries and complaints promptly. Support in customer satisfaction improvement (CSI) initiatives. Participate in sales campaigns, roadshows, and promotional events . 3. Market & Competitor Awareness: Collect and share market intelligence about competitor pricing and schemes. Suggest ideas to improve showroom footfall and conversion rate. Key Skills Required: Good communication and interpersonal skills. Confident in product presentation and negotiation. Basic knowledge of computers and DMS software. Self-motivated with a positive sales attitude. Two-wheeler driving license (mandatory). Qualification & Experience: Qualification: Any Degree / Diploma (preferably in Sales or Marketing). Experience: 1–4 years in two-wheeler or automobile sales. Freshers with strong communication skills may also apply. Job Type: Full-time Pay: ₹9,000.00 - ₹12,000.00 per month Benefits: Provident Fund Work Location: In person

HR Execuitve Male tuticorin 3 - 7 years INR 1.56 - 2.16 Lacs P.A. On-site Full Time

Job Summary: Responsible for managing end-to-end HR activities including recruitment, onboarding, payroll, statutory compliance, and employee relations, along with handling general administration, office maintenance, vendor management, and support functions to ensure smooth operations. Key Responsibilities:1. Human Resources: Handle end-to-end recruitment process – sourcing, screening, scheduling interviews, offer release, and onboarding. Maintain employee records, attendance, and leave management. Prepare and process monthly payroll including statutory deductions (ESI, PF, PT, TDS). Handle employee grievances, performance monitoring, and discipline management . Maintain and update HRMIS / DMS records regularly. Conduct induction and training programs for new employees. Assist in formulating HR policies and implementing company standards. Prepare and maintain HR-related MIS reports for management review. Support in performance appraisal process and employee engagement activities. 2. Administration: Manage office infrastructure , cleanliness, and security. Handle vendor management – stationery, housekeeping, vehicle maintenance, etc. Coordinate with external agencies for licensing, AMC renewals, and compliance . Manage travel arrangements , hotel bookings, and event coordination. Maintain asset register and ensure accountability for company property. Monitor utility payments – electricity, internet, rent, etc. Supervise security and housekeeping staff performance. Support in 5S implementation and workplace safety measures. 3. Statutory & Compliance: Ensure ESI, PF, Gratuity, Professional Tax, Labour Welfare Fund compliance. Coordinate with auditors and government officials for inspections or audits . Maintain statutory registers and ensure timely submission of returns. Key Skills Required: Strong knowledge of HR processes and statutory laws . Excellent communication and interpersonal skills . Proficient in MS Office and HR software (DMS, Excel, etc.) . Good organizational and multitasking abilities. Ability to handle confidential information with integrity. Qualification & Experience: Qualification: MBA / PG Diploma in HR or related field. Experience: 3–7 years in HR & Admin functions (preferably in automotive/service industry). Job Type: Full-time Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Provident Fund Work Location: In person

Back Office Executive tuticorin 1 - 4 years INR 1.08 - 1.44 Lacs P.A. On-site Full Time

Job Summary: Responsible for providing administrative and operational support to front-line departments such as Sales, Service. Ensures smooth day-to-day office operations through accurate data entry, documentation, report preparation, and internal coordination. Key Responsibilities:1. Data Entry & Documentation Enter and update daily data in Excel accurately. Maintain proper records of sales, service, billing, and stock documents. Prepare daily, weekly, and monthly reports as required by management. File and manage customer documents, invoices, and delivery files. 2. Coordination & Support Coordinate between sales, service, accounts, and HR departments for smooth information flow. Follow up on pending approvals, payments, or customer documents. Support front office in administrative and communication activities. Handle email correspondence and phone follow-ups. 3. Office Administration Assist in stationery, courier, and file management. Support in asset tracking and office maintenance follow-up. Ensure confidential handling of sensitive information. Key Skills Required: Strong in MS Excel, Word, and Email communication. Good typing speed and attention to detail. Excellent organizational and multitasking abilities. Team coordination and time management skills. Basic knowledge of accounting or DMS software preferred. Qualification & Experience: Qualification: Any Degree (B.Com / BBA / B.Sc / BA preferred). Experience: 1–4 years in back-office or administrative support roles. Freshers with good computer knowledge can also apply. Preferably Male candidate Job Type: Full-time Pay: ₹9,000.00 - ₹12,000.00 per month Benefits: Provident Fund Work Location: In person

Branch Incharge-Kovilpatti tuticorin, tamil nadu 2 years None Not disclosed On-site Full Time

J ob Description To manage the overall operations of the showroom branch — including vehicle sales, service coordination, customer satisfaction, and team performance — ensuring the branch meets its monthly business and quality targets . Key Responsibilities1. Sales & Business Development Achieve monthly and yearly sales targets for two-wheelers, accessories, and insurance. Monitor daily enquiry, test drive, and booking status . Conduct follow-up with potential customers to close deals. Plan local marketing activities (roadshows, campaigns, customer meets). Ensure proper display of vehicles and promotional materials in the showroom. 2. Customer Handling Maintain high customer satisfaction (CSI) by ensuring smooth sales and delivery experience. Handle customer complaints or escalations quickly and professionally. Conduct customer follow-up calls after delivery for feedback. 3. Team Management Supervise and guide Sales Executives, CRM, and Delivery Coordinators . Conduct morning meetings and assign daily targets. Monitor attendance, discipline, and grooming of all staff. Motivate and train team members to improve conversion ratio and customer handling skills . 4. Coordination with Other Departments Coordinate with Service Department for new vehicle services or demo vehicles. Liaise with Accounts for billing, cash deposit, and outstanding payments. Communicate with Head Office / OEM for stock, pricing, and marketing updates. 5. Administration & Reporting Ensure proper documentation – sales invoices, delivery challans, RTO files, and insurance papers. Verify daily cash collection and deposit with accounts team. Maintain branch reports – enquiry, booking, delivery, and pending RTO. Send Daily, Weekly, and Monthly MIS reports to management. 6. Branch Maintenance & Compliance Maintain clean, organized showroom and ensure 5S standards. Ensure security of vehicles, cash, and documents . Follow all OEM and company audit requirements . Skills & Competencies Excellent sales and leadership skills . Strong customer relationship and problem-solving ability. Knowledge of two-wheeler industry and RTO process . Good communication and team management skills. Basic computer knowledge (Excel, DMS software). Qualification & Experience Qualification: Any Degree / Diploma (preferred: Automobile or Marketing) Experience: 5-8 years in a two-wheeler dealership, with at least 2 years in a supervisory or incharge role . Job Type: Full-time Work Location: In person

Sales Executive-Kovilpatti tuticorin, tamil nadu 3 years INR 1.2 - 2.16 Lacs P.A. On-site Full Time

Job Summary: The Sales Executive is responsible for generating leads, building customer relationships, and achieving sales targets. The role involves promoting products/services, and ensuring customer satisfaction through effective communication and follow-ups. Key Responsibilities: Identify and approach potential customers through calls, visits, and online platforms. Promote company products and services to achieve monthly and quarterly sales targets. Maintain strong relationships with existing clients and ensure repeat business. Conduct product demonstrations and presentations to prospective customers. Understand customer needs and provide appropriate solutions. Prepare and submit quotations, proposals, and sales reports. Coordinate with internal teams (marketing, accounts, and delivery) for smooth order execution. Stay updated with market trends, competitor activities, and pricing strategies. Participate in promotional events, exhibitions, or trade shows as required. Handle customer queries and resolve complaints in a professional manner. Qualifications & Skills: Bachelor’s degree in Marketing, Business Administration, or a related field. 1–3 years of experience in sales (Freshers with good communication skills can also apply). Strong communication, negotiation, and presentation skills. Goal-oriented with the ability to work under pressure. Good knowledge of MS Office and CRM tools. Willingness to travel for client meetings or site visits. Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Work Location: In person

Water Wash tuticorin, tamil nadu 0 years INR 1.2 - 1.44 Lacs P.A. On-site Full Time

We are looking for a dedicated Vehicle Washer / Water Wash Assistant to clean and maintain vehicles to the highest standards of appearance and hygiene. Key Responsibilities: Perform exterior and interior cleaning of vehicles (cars / two-wheelers). Use appropriate cleaning materials, pressure washers, and equipment safely. Ensure vehicles are dried, polished, and ready for delivery. Maintain cleanliness of the wash area and related tools. Report any vehicle damage or issues noticed during washing. Follow workshop safety and 5S procedures. Skills Required: Basic knowledge of vehicle cleaning process. Attention to detail and willingness to work in all weather conditions. Physically fit and punctual. Teamwork and discipline. Benefits: Overtime and incentive opportunities. Uniform and safety gear provided. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person

Field Sales Executive tuticorin, tamil nadu 0 years INR 1.44 - 2.16 Lacs P.A. On-site Full Time

Job Description: We are looking for a dynamic and result-oriented Field Sales Executive to promote and sell our vehicles, achieve monthly sales targets, and ensure excellent customer satisfaction. Key Responsibilities: Identify and approach potential customers through field visits, calls, and referrals. Conduct product demonstrations and test drives for customers. Explain vehicle features, pricing, finance, and exchange offers effectively. Maintain strong follow-up with customers from enquiry to delivery. Achieve monthly and quarterly sales targets. Build and maintain strong relationships with customers and dealers. Collect customer feedback and report market trends to the Sales Manager. Participate in outdoor sales campaigns, roadshows, and promotional events. Required Skills: Good communication and negotiation skills. Strong convincing and presentation ability. Self-motivated and target-oriented. Two-wheeler with a valid driving license is mandatory. Knowledge of the local market preferred. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Provident Fund Work Location: In person

Branch Incharge-Kovilpatti tuticorin 2 years INR Not disclosed On-site Full Time

J ob Description To manage the overall operations of the showroom branch — including vehicle sales, service coordination, customer satisfaction, and team performance — ensuring the branch meets its monthly business and quality targets . Key Responsibilities1. Sales & Business Development Achieve monthly and yearly sales targets for two-wheelers, accessories, and insurance. Monitor daily enquiry, test drive, and booking status . Conduct follow-up with potential customers to close deals. Plan local marketing activities (roadshows, campaigns, customer meets). Ensure proper display of vehicles and promotional materials in the showroom. 2. Customer Handling Maintain high customer satisfaction (CSI) by ensuring smooth sales and delivery experience. Handle customer complaints or escalations quickly and professionally. Conduct customer follow-up calls after delivery for feedback. 3. Team Management Supervise and guide Sales Executives, CRM, and Delivery Coordinators . Conduct morning meetings and assign daily targets. Monitor attendance, discipline, and grooming of all staff. Motivate and train team members to improve conversion ratio and customer handling skills . 4. Coordination with Other Departments Coordinate with Service Department for new vehicle services or demo vehicles. Liaise with Accounts for billing, cash deposit, and outstanding payments. Communicate with Head Office / OEM for stock, pricing, and marketing updates. 5. Administration & Reporting Ensure proper documentation – sales invoices, delivery challans, RTO files, and insurance papers. Verify daily cash collection and deposit with accounts team. Maintain branch reports – enquiry, booking, delivery, and pending RTO. Send Daily, Weekly, and Monthly MIS reports to management. 6. Branch Maintenance & Compliance Maintain clean, organized showroom and ensure 5S standards. Ensure security of vehicles, cash, and documents . Follow all OEM and company audit requirements . Skills & Competencies Excellent sales and leadership skills . Strong customer relationship and problem-solving ability. Knowledge of two-wheeler industry and RTO process . Good communication and team management skills. Basic computer knowledge (Excel, DMS software). Qualification & Experience Qualification: Any Degree / Diploma (preferred: Automobile or Marketing) Experience: 5-8 years in a two-wheeler dealership, with at least 2 years in a supervisory or incharge role . Job Type: Full-time Work Location: In person

Sales Executive-Kovilpatti tuticorin 1 - 3 years INR 1.2 - 2.16 Lacs P.A. On-site Full Time

Job Summary: The Sales Executive is responsible for generating leads, building customer relationships, and achieving sales targets. The role involves promoting products/services, and ensuring customer satisfaction through effective communication and follow-ups. Key Responsibilities: Identify and approach potential customers through calls, visits, and online platforms. Promote company products and services to achieve monthly and quarterly sales targets. Maintain strong relationships with existing clients and ensure repeat business. Conduct product demonstrations and presentations to prospective customers. Understand customer needs and provide appropriate solutions. Prepare and submit quotations, proposals, and sales reports. Coordinate with internal teams (marketing, accounts, and delivery) for smooth order execution. Stay updated with market trends, competitor activities, and pricing strategies. Participate in promotional events, exhibitions, or trade shows as required. Handle customer queries and resolve complaints in a professional manner. Qualifications & Skills: Bachelor’s degree in Marketing, Business Administration, or a related field. 1–3 years of experience in sales (Freshers with good communication skills can also apply). Strong communication, negotiation, and presentation skills. Goal-oriented with the ability to work under pressure. Good knowledge of MS Office and CRM tools. Willingness to travel for client meetings or site visits. Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Work Location: In person

Sales Incharge-Sathankulam tuticorin, tamil nadu 6 years INR 1.2 - 1.8 Lacs P.A. On-site Full Time

Job Summary: The Sales Incharge is responsible for achieving sales targets, managing the sales team, ensuring customer satisfaction, and coordinating with other departments to ensure smooth operations of the showroom or branch. Key Responsibilities: Sales Management Achieve monthly and annual sales targets. Monitor daily sales performance and take corrective actions when needed. Manage and motivate the sales team to improve performance. Ensure all enquiries and leads are followed up promptly. Customer Handling Greet and attend customers courteously. Understand customer needs and recommend suitable products or models. Handle customer complaints and ensure timely resolution. Maintain strong customer relationships for repeat business. Team Supervision Allocate daily sales targets to team members. Train and guide sales executives on product knowledge and sales techniques. Conduct regular team meetings and performance reviews. Reporting and Documentation Prepare and submit daily/weekly/monthly sales reports. Maintain proper documentation of sales, customer feedback, and vehicle delivery. Coordinate with accounts and delivery teams for smooth billing and handover. Marketing & Promotion Plan and execute local marketing campaigns or roadshows. Maintain showroom display and promotional materials. Gather market intelligence on competitor activities and pricing. Coordination Work closely with service, accounts, and RTO teams for vehicle delivery. Ensure proper stock availability and vehicle allocation. Key Skills Required: Strong leadership and communication skills Negotiation and persuasion skills Target-oriented and customer-focused attitude Basic computer knowledge (MS Office, CRM tools) Good knowledge of the automobile market (if in that industry) Qualification & Experience: Any Graduate (MBA preferred) Minimum 3–6 years of experience in sales; at least 2 years in a supervisory role Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Provident Fund Work Location: In person

Sales Incharge-Sathankulam tuticorin 3 - 6 years INR 1.2 - 1.8 Lacs P.A. On-site Full Time

Job Summary: The Sales Incharge is responsible for achieving sales targets, managing the sales team, ensuring customer satisfaction, and coordinating with other departments to ensure smooth operations of the showroom or branch. Key Responsibilities: Sales Management Achieve monthly and annual sales targets. Monitor daily sales performance and take corrective actions when needed. Manage and motivate the sales team to improve performance. Ensure all enquiries and leads are followed up promptly. Customer Handling Greet and attend customers courteously. Understand customer needs and recommend suitable products or models. Handle customer complaints and ensure timely resolution. Maintain strong customer relationships for repeat business. Team Supervision Allocate daily sales targets to team members. Train and guide sales executives on product knowledge and sales techniques. Conduct regular team meetings and performance reviews. Reporting and Documentation Prepare and submit daily/weekly/monthly sales reports. Maintain proper documentation of sales, customer feedback, and vehicle delivery. Coordinate with accounts and delivery teams for smooth billing and handover. Marketing & Promotion Plan and execute local marketing campaigns or roadshows. Maintain showroom display and promotional materials. Gather market intelligence on competitor activities and pricing. Coordination Work closely with service, accounts, and RTO teams for vehicle delivery. Ensure proper stock availability and vehicle allocation. Key Skills Required: Strong leadership and communication skills Negotiation and persuasion skills Target-oriented and customer-focused attitude Basic computer knowledge (MS Office, CRM tools) Good knowledge of the automobile market (if in that industry) Qualification & Experience: Any Graduate (MBA preferred) Minimum 3–6 years of experience in sales; at least 2 years in a supervisory role Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Provident Fund Work Location: In person

Customer Relation Executive tuticorin, tamil nadu 0 years INR 1.08 - 1.44 Lacs P.A. On-site Full Time

Job Summary The Customer Relationship Executive (CRE) is responsible for managing customer interactions, addressing concerns, providing product/service information, and ensuring excellent customer satisfaction. The role focuses on building long-term customer relationships and supporting sales and service teams for smooth operations. ✅ Key Roles & Responsibilities Welcome and assist customers visiting the showroom/office. Handle customer queries through phone, WhatsApp, and in person. Maintain customer records and update CRM systems. Coordinate with service, and support teams for timely follow-up. Resolve customer complaints and escalate issues when necessary. Ensure smooth customer flow and reduce waiting time. Communicate offers, promotions, and service reminders to customers. Collect feedback and ensure high customer satisfaction (CSI). Manage appointment scheduling and follow-up calls. Assist in documentation, billing, and basic administrative tasks. ✅ Skills Required Good communication skills (English & Tamil). Customer handling skills. Basic computer knowledge (MS Office/CRM). Problem-solving and patience. Positive attitude and polite behavior. Ability to multitask and coordinate with teams Job Type: Full-time Pay: ₹9,000.00 - ₹12,000.00 per month Benefits: Provident Fund Work Location: In person

Customer Relation Executive tuticorin 0 years INR 1.08 - 1.44 Lacs P.A. On-site Full Time

Job Summary The Customer Relationship Executive (CRE) is responsible for managing customer interactions, addressing concerns, providing product/service information, and ensuring excellent customer satisfaction. The role focuses on building long-term customer relationships and supporting sales and service teams for smooth operations. ✅ Key Roles & Responsibilities Welcome and assist customers visiting the showroom/office. Handle customer queries through phone, WhatsApp, and in person. Maintain customer records and update CRM systems. Coordinate with service, and support teams for timely follow-up. Resolve customer complaints and escalate issues when necessary. Ensure smooth customer flow and reduce waiting time. Communicate offers, promotions, and service reminders to customers. Collect feedback and ensure high customer satisfaction (CSI). Manage appointment scheduling and follow-up calls. Assist in documentation, billing, and basic administrative tasks. ✅ Skills Required Good communication skills (English & Tamil). Customer handling skills. Basic computer knowledge (MS Office/CRM). Problem-solving and patience. Positive attitude and polite behavior. Ability to multitask and coordinate with teams Job Type: Full-time Pay: ₹9,000.00 - ₹12,000.00 per month Benefits: Provident Fund Work Location: In person

Cluster Manager tuticorin 6 - 10 years INR Not disclosed On-site Full Time

Job Summary The Cluster Manager is responsible for overseeing the overall performance of multiple branches, ensuring smooth operations in Sales, Service, Customer Experience, and Profitability. The role ensures each branch meets company goals, achieves high customer satisfaction, and maintains operational standards. The Cluster Manager leads, motivates, and mentors branch teams to drive growth and efficiency. Key Roles & Responsibilities 1. Sales Management Achieve monthly and quarterly sales targets across all branches. Monitor sales team performance, conversions, follow-ups, and lead management. Implement sales strategies, campaigns, and dealer-level promotions. Guide and mentor Sales Executives, Team Leaders, and Branch Heads. 2. Service Department Management Ensure service revenue and productivity targets are met (FOH, RO count, labor value). Improve service quality, reduce rework, and maintain CSI (Customer Satisfaction Index). Monitor service advisor performance, job card accuracy, and daily operations. Conduct quality audits and ensure adherence to OEM standards. 3. Branch Operations Ensure all branches follow SOPs (Sales, Service, HR, Accounts, Inventory). Monitor attendance, discipline, showroom cleanliness, and workshop 5S. Oversee stock control, spares management, test-ride vehicles, and insurance processes. Review daily MIS reports and take corrective actions. 4. Team Leadership Lead and supervise Branch Managers, Sales Team, Service Advisors, Mechanics, and Support Staff. Conduct weekly review meetings with branch teams. Identify skill gaps and coordinate employee training needs. Maintain high morale and productivity across all branches. 5. Customer Experience Handle escalated customer complaints and ensure fast resolution. Monitor NPS/CSI scores for all branches and improve weak areas. Ensure consistent customer experience across all locations. 6. Financial & Compliance Monitor branch profitability, expenses, and cost control. Ensure compliance with company policies and OEM guidelines. Review monthly P&L reports and implement cost-saving measures. Skills & Qualifications Required Bachelor’s degree (MBA preferred). 6–10 years of experience in automobile industry operations. Strong leadership and multi-branch management skills. Excellent communication, problem-solving, and decision-making skills. Knowledge of CRM, DMS, MIS reporting, and OEM standards. Job Type: Full-time Benefits: Provident Fund Work Location: In person

Service Manager tuticorin 5 - 10 years INR 3.0 - 4.2 Lacs P.A. On-site Full Time

Position Summary The Service Manager is responsible for overseeing the overall operations of the workshop, ensuring high-quality service delivery, customer satisfaction, efficient workflow, and achievement of service revenue targets. This role manages technicians, advisors, floor in-charge, and support staff to maintain smooth service operations. Key Responsibilities 1. Workshop Operations Management Plan and monitor daily workshop activities. Allocate jobs to mechanics based on skill and workload. Ensure timely completion of vehicles (free service, paid service, running repairs). Monitor bay utilization and productivity. Review job cards and ensure proper documentation. 2. Customer Handling Address customer concerns and ensure maximum satisfaction. Handle escalated complaints professionally. Ensure timely delivery of vehicles. Conduct post-service follow-up calls as required. 3. Team Management Supervise Service Advisors, Mechanics, Floor Supervisors, and Washers. Conduct daily briefings and assign targets. Train and motivate team for performance improvement. Monitor technician productivity, efficiency, and attendance. 4. Quality Control Ensure repairs comply with OEM standards. Validate final inspection checklist before delivery. Minimize repeat jobs and quality-related complaints. 5. Revenue & KPI Achievement Achieve monthly service revenue targets. Improve workshop productivity, efficiency, and labour margin. Drive upselling of accessories, AMC, RSA, and value-added services. Maintain high CSI (Customer Satisfaction Index). 6. Inventory & Parts Coordination Coordinate with the Spare Parts Manager for availability of parts. Reduce job delays due to parts shortages. Monitor consumption of lubricants and consumables. 7. Compliance & Safety Ensure workshop safety standards are followed. Maintain 5S, tools, equipment, and cleanliness. Adhere to company and OEM guidelines. Qualifications & Skills Diploma/Graduate in Automobile or Mechanical Engineering. 5–10 years of experience in service operations (Two-wheeler industry preferred). Strong technical knowledge of two-wheelers. Good communication, team management, and customer-handling skills. Ability to handle pressure and meet targets. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Work Location: In person

Sales Team Lead tuticorin 3 - 7 years INR Not disclosed On-site Full Time

Job Summary The Sales Team Head is responsible for leading, guiding, and motivating the sales team to achieve monthly and annual sales targets. This role ensures smooth sales operations, team performance monitoring, customer satisfaction, and effective coordination with management. Key Responsibilities 1. Team Leadership & Management Lead a team of Sales Executives, Sales Associates, and Telecallers. Allocate daily/weekly targets to the sales team. Conduct regular team meetings, training, and performance reviews. Provide on-field/on-floor guidance and support to team members. 2. Sales Operations Ensure achievement of monthly, quarterly, and annual sales targets. Plan and implement sales strategies to increase footfall and conversions. Monitor lead generation, follow-ups, test drives (if applicable), and closures. Maintain healthy stock levels by coordinating with inventory and purchase teams. 3. Customer Relationship Management Handle escalated customer queries and ensure quick resolution. Maintain high levels of customer satisfaction and handle VIP customers. Build strong relationships with new and existing customers. 4. Reporting & MIS Prepare daily/weekly/monthly sales performance reports. Track team productivity, enquiry status, conversion ratios, and revenue. Report competitor activities and market feedback to management. 5. Coordination & Compliance Coordinate with marketing, service, finance, and admin departments. Ensure compliance with company policies, sales processes, and documentation. Support management in executing promotional activities and events. Key Skills & Competencies Strong leadership and team management skills Excellent communication and customer handling Target-oriented with strong planning and follow-up skills Problem-solving and negotiation skills Knowledge of CRM, sales funnels, and reporting tools Ability to motivate and coach the sales team Qualifications & Experience Any degree (MBA preferred but not mandatory) 3–7 years of experience in sales (automotive / retail / showroom / real estate / FMCG) Minimum 1–2 years of experience in leading a sales team Job Type: Full-time Work Location: In person

Cashier & Accountant tuticorin 1 years INR 1.2 - 1.8 Lacs P.A. On-site Full Time

Position: Cashier Location: Thoothukudi Experience: 1–3 years (Freshers with computer knowledge can also apply) Qualification: Any Degree / +2 with billing knowledge Job Role / Responsibilities Handle customer billing accurately Manage cash, UPI, card transactions Maintain daily cashbook & receipts Prepare cash deposit slips Maintain GST invoices & daily reports Coordinate with sales/service team for billing Maintain petty cash records Ensure zero cash shortage Skills Required Basic accounting knowledge Computer skills (Billing software, MS Office) Good communication Fast & accurate billing Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Provident Fund Work Location: In person