Payroll Analyst - Australian Payroll

At Jacobs, you are tasked with challenging today to reinvent tomorrow by tackling the world's most critical issues, from thriving cities to resilient environments, mission-critical outcomes, operational advancement, scientific discovery, and cutting-edge manufacturing. Your role involves turning abstract ideas into tangible realities that positively impact the world. Your impact includes providing a consistently high level of customer service and effectively managing escalated cases and service requests within the SLA requirements. Collaboration with HR, Accounting, Benefits & Compensation, Tax Department, managers, and supervisors is essential to maintain strong business relationships. You will also be responsible for creating and updating process documentation, including work instructions and process flows, to streamline operations and enhance efficiency. Teamwork is key in this role as you will be supporting and mentoring other team members. Participation in team and company initiatives is crucial to foster a collaborative environment. Working collectively as a team, you will strive to meet monthly metric goals, ensuring minimal errors, adherence to SLA timeframes, and positive employee feedback. Additionally, you will be expected to perform any other job-related duties as assigned. At Jacobs, we value collaboration and believe in the importance of in-person interactions for our culture and client delivery. With our hybrid working policy, you will have the flexibility to split your work week between Jacobs offices/projects and remote locations, enabling you to deliver your best work. To thrive in this role, you should have fluency in English, both verbal and written. Intermediate software skills and experience with Microsoft Excel, including pivots, lookups, filtering, and sorting, are required. The ability to multitask and re-prioritize on demand is essential. As a self-paced, independent worker, you must demonstrate a strong sense of accountability and require minimal supervision. Strong organizational skills and attention to detail are also key attributes for success in this position.,