Payment Follow-Up Executive

Profile:- Payment Follow-Up Executive

Experience:- Fresher

CTC:- Upto 2 LPA (Depend on the interview)

Location:- Andheri East, Mumbai

Working Days:- 6 Days

Job Summary:

We are looking for a detail-oriented and proactive Payment Follow-Up Executive to join our team. The ideal candidate will be responsible for ensuring the timely collection of outstanding payments, maintaining excellent relationships with clients, and assisting with related administrative tasks. The candidate should have strong communication skills, a professional demeaner, and the ability to manage multiple payment inquiries effectively. The role will also involve general administrative duties to support the finance department.

Key Responsibilities:

• Ensure timely invoicing and follow up with clients for outstanding payments.

• Communicate with clients regarding overdue invoices and resolve any payment-related queries.

• Assist in preparing payment reminders and account statements for clients.

• Maintain detailed records of all payment follow-up activities, including calls, emails, and correspondence.

• Work closely with the finance team to track and resolve discrepancies in payments.

• Handle incoming and outgoing payment communications, ensuring clarity and professionalism.

• Monitor payment due dates and send reminders in a timely manner.

• Coordinate with clients and internal teams to ensure smooth and accurate payment processing.

• Provide excellent customer service to clients while maintaining a professional approach to payment issues.

• Assist in generating reports related to outstanding payments and account statuses.

• Perform administrative duties such as filing, data entry, and assisting in the preparation of financial documents.

• Handle any other duties related to payment follow-ups as assigned by management.

Qualifications:

• High school diploma or equivalent; additional certification in Finance, Accounting, or Office Management is a plus.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Strong organizational and multitasking abilities.

• Excellent verbal and written communication skills.

• Fluent in English, Hindi & Marathi.

• Professional attitude and appearance.

• Ability to be resourceful and proactive in resolving payment issues.

• Strong attention to detail and the ability to track multiple payments efficiently.

• Customer service attitude with a focus on maintaining positive client relationships.

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹15,000.00 per month

Application Question(s):

• Are you qualified with High school diploma or equivalent; additional certification in Finance, Accounting, or Office Management is a plus?

• are you most comfortable with location Andheri East, Mumbai?
• what is your expected annual salary / ctc?

Work Location: In person