Patient Relationship and Treatment Coordinator

Company Description

Chandan Dental Pvt Ltd, led by renowned orthodontist Dr. Amish Mehta, is a trusted provider of exceptional dental care in Vadodara. With a commitment to excellence, Dr. Mehta brings decades of expertise, holding accolades such as university gold medals, national and international recognition in the field of dentistry, and leadership roles in the Indian Dental Association. The clinic is dedicated to delivering affordable, international-standard dental treatments while promoting oral hygiene education and preventive care. Chandan Orthodontic Clinic stands out as a reputable dental care provider focused on comprehensive patient care and education.

Role Description

This is a full-time, on-site role based in Vadodara, Gujarat, for a Patient Relationship and Treatment Coordinator. The responsibilities include coordinating patient treatment plans, assisting in insurance and reimbursement documentation, handling patient inquiries, addressing concerns with excellent customer service skills, and ensuring seamless communication between patients and dental care providers. The role also involves educating patients about dental care procedures and preventive measures while maintaining a positive relationship with them, and ethical case conversions for increased revenue.

Qualifications

• Smart and Presentable.
• To be ready to get educated on Strong skills in Treatment Planning and knowledge of dental procedures.
• Ability to handle Insurance and reimbursement processes and documentation effectively.
• Excellent Communication and interpersonal skills for patient interactions.
• Customer Service skills to provide a positive patient experience.
• Understanding of Dental Care and oral hygiene education.
• Proactive problem-solving skills and attention to detail are essential.
• Experience in dental or healthcare settings is advantageous.
• Bachelor's degree or relevant certification in healthcare, dental care, or related fields preferred.