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12 Patient Counsellor Jobs

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3.0 - 8.0 years

2 - 5 Lacs

Navi Mumbai, Mumbai (All Areas)

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Please share updated resume on divya.aaru@dragarwal.com/ Whatsapp - 8925330223 Job description Roles & Responsibilities: Counsellor (Urgently for Bandra, Kalyan, Bhandup and Mulund) Counsels patients on the reports given by the doctor. Co-ordination with Consultant / Centre Head on daily basis based on surgery advice and conversion. Maintain checklist as per the instruction given by the management. (Like Cataract, FFA, etc.,) Explain the tariff of the concern procedures / investigations to patients in detail. Maintain Counselor report on daily basis (Advise, Conversion and Patient wise details). Co-ordinating with TPA / Insurance Dept (Sending Pre-authorization, Getting Approval, Billing). Cross verifying all the relevant documents related to Credit billing before surgery. Maintaining Counselor Summary for all counseled patients. Doing Tele Calling and maintaining report for the same. Preparing Surgery list and handing over the same to concern doctor and centre head, one day before the surgery. Follow up with patients at all stages. Explain the tariff of the concern procedures / investigations to patients in detail.

Posted 6 days ago

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1.0 - 2.0 years

1 - 4 Lacs

Kolkata

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Roles and Responsibilities Responsible for verifying insurance benefits, assisting and performing case management for uninsured and insured patients. Coordinates appointments, referrals for all patients. Documentation of all patient and records action taken. Addresses and resolves complex financial questions and concerns which are diverse in nature. Pre treatment & Post Treatment Counselling of patients. Insure Patient Satisfaction. Collecting Feedback form and recognize and respond appropriately to negative feedback. Desired Candidate Profile Must have Good Communication skill. Must be soft spoken & Polite. Must have experience of Patient Counseling. Female Candidate will be considered Candidate should have relevant experience in Ophthalmic Perks and Benefits + Performance Based Incentives Contact Person Aarchi HR Dept. 8875022129

Posted 1 week ago

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1.0 - 3.0 years

3 - 5 Lacs

Bengaluru

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About 2070 Health W Health has set up India s first healthcare focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 15 months include Elevate Now , Nivaan Care , Reveal Healthtech , BabyMD , and Everhope Oncology . About the Role We are hiring a compassionate and articulate Patient Counsellor to support our Preventive Health initiative across clinic locations on a 2 month contract basis. In this in-clinic role, you will be responsible for engaging with walk-in patients, understanding their medical concerns, and providing clear information on relevant adult vaccination options. You must be able to explain and respond to patient queries with empathy, medical nuance, and clarity. This role demands strong communication skills, a good grasp of healthcare terminology, and the ability to build trust with patients navigating sensitive health conditions. Key Responsibilities Engage with Walk-in Patients: Initiate conversations with patients visiting the clinic and understand their preventive healthcare concerns. Answer Preventive Health-related Questions: Confidently respond to patient queries using approved scripts and training materials, covering vaccine schedules, side effects, and effectiveness. Educate with Empathy: Translate medical information into patient-friendly language while maintaining accuracy and sensitivity. Build Trust in Clinical Settings: Represent the clinic as a reliable source of medical information and provide a calm, reassuring experience for patients. Collaborate with Clinic Teams: Work closely with doctors, nurses, and care coordinators to ensure consistent messaging and seamless care delivery. Stay Updated on Guidelines: Continuously learn and stay current with updated vaccination protocols and preventive health guidelines. Document Patient Interactions: Record relevant patient information and queries using digital tools and systems for continuity and quality of care. 1 to 3 years of experience in patient-facing roles (e.g., health educators, paramedics, counselors, etc.). Strong grasp of medical language and an ability to simplify it for patients. Language proficiency in English and Hin

Posted 2 weeks ago

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1.0 - 2.0 years

1 - 4 Lacs

Sikar

Work from Office

Roles and Responsibilities Responsible for verifying insurance benefits, assisting and performing case management for uninsured and insured patients. Coordinates appointments, referrals for all patients. Documentation of all patient and records action taken. Addresses and resolves complex financial questions and concerns which are diverse in nature. Pre treatment & Post Treatment Counselling of patients. Insure Patient Satisfaction. Collecting Feedback form and recognize and respond appropriately to negative feedback. Desired Candidate Profile Must have Good Communication skill. Must be soft spoken & Polite. Must have experience of Patient Counseling. Female Candidate will be considered Candidate should have relevant experience in Ophthalmic Perks and Benefits + Performance Based Incentives Interested candidates mail your resume along with the below details to Contact -88750 29935. Total Experience - Current CTC - Expected CTC - Notice Period - Current Location - Preferred Location -

Posted 3 weeks ago

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3.0 - 8.0 years

2 - 5 Lacs

Navi Mumbai

Work from Office

Please share updated resume on divya.aaru@dragarwal.com/ Whatsapp - 8925330223 Job description Roles & Responsibilities: Counsellor (Vashi and Mulund) Counsels patients on the reports given by the doctor. Co-ordination with Consultant / Centre Head on daily basis based on surgery advice and conversion. Maintain checklist as per the instruction given by the management. (Like Cataract, FFA, etc.,) Explain the tariff of the concern procedures / investigations to patients in detail. Maintain Counselor report on daily basis (Advise, Conversion and Patient wise details). Co-ordinating with TPA / Insurance Dept (Sending Pre-authorization, Getting Approval, Billing). Cross verifying all the relevant documents related to Credit billing before surgery. Maintaining Counselor Summary for all counseled patients. Doing Tele Calling and maintaining report for the same. Preparing Surgery list and handing over the same to concern doctor and centre head, one day before the surgery. Follow up with patients at all stages. Explain the tariff of the concern procedures / investigations to patients in detail.

Posted 3 weeks ago

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3.0 - 8.0 years

2 - 5 Lacs

Navi Mumbai

Work from Office

Please share updated resume on divya.aaru@dragarwal.com/ Whatsapp - 8925330223 Job description Roles & Responsibilities: Counsellor (Vashi) Counsels patients on the reports given by the doctor. Co-ordination with Consultant / Centre Head on daily basis based on surgery advice and conversion. Maintain checklist as per the instruction given by the management. (Like Cataract, FFA, etc.,) Explain the tariff of the concern procedures / investigations to patients in detail. Maintain Counselor report on daily basis (Advise, Conversion and Patient wise details). Co-ordinating with TPA / Insurance Dept (Sending Pre-authorization, Getting Approval, Billing). Cross verifying all the relevant documents related to Credit billing before surgery. Maintaining Counselor Summary for all counseled patients. Doing Tele Calling and maintaining report for the same. Preparing Surgery list and handing over the same to concern doctor and centre head, one day before the surgery. Follow up with patients at all stages. Explain the tariff of the concern procedures / investigations to patients in detail.

Posted 1 month ago

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0.0 - 5.0 years

1 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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Job Title:- - Patient Care Specialist Location:- Gurugram, Sector - 14 Experience:- Fresher - upto 5years Salary:- As per market standards Working Days:- 6 Shifts and Week Offs- Rotational Eligibility: Any Graduate Job Description: - Advise patients about the Hexa Health service through structured discussions. - Understand the patient's profile & problems to explain the benefits of our services. - Guide the patient to the right hospital / doctor, manage their consultation and handhold them throughout their journey. - Directly impact revenue generation. Job Requirements: - Excellent communication skills with empathy towards the patient. - Get things done attitude - Ability to multitask. - Fluency in English & Kannada Interested Candidate's Call @ Zayan - 7676723735

Posted 1 month ago

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0.0 - 5.0 years

2 - 2 Lacs

Hyderabad

Work from Office

Location: Amberpet, Hyderabad Excellent communication skills Problem-solving mindset Book patient appointments on the phone Follow up with Patient Fluent in English, Hindi and (Tamil or Telugu or Malayalam ) Call or WhatsApp resume to: 7995542107 Required Candidate profile Must know genetics and knowladge of genetics a must

Posted 1 month ago

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1.0 - 2.0 years

1 - 4 Lacs

Kolkata

Work from Office

Roles and Responsibilities Responsible for verifying insurance benefits, assisting and performing case management for uninsured and insured patients. Coordinates appointments, referrals for all patients. Documentation of all patient and records action taken. Addresses and resolves complex financial questions and concerns which are diverse in nature. Pre treatment & Post Treatment Counselling of patients. Insure Patient Satisfaction. Collecting Feedback form and recognize and respond appropriately to negative feedback. Desired Candidate Profile Must have Good Communication skill. Must be soft spoken & Polite. Must have experience of Patient Counseling. Female Candidate will be considered Candidate should have relevant experience in Ophthalmic Perks and Benefits + Performance Based Incentives For More Details Call on drop your resume on 8875022129

Posted 1 month ago

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1.0 - 2.0 years

1 - 4 Lacs

Surat

Work from Office

Roles and Responsibilities Responsible for verifying insurance benefits, assisting and performing case management for uninsured and insured patients. Coordinates appointments, referrals for all patients. Documentation of all patient and records action taken. Addresses and resolves complex financial questions and concerns which are diverse in nature. Pre treatment & Post Treatment Counselling of patients. Insure Patient Satisfaction. Collecting Feedback form and recognize and respond appropriately to negative feedback. Desired Candidate Profile Must have Good Communication skill. Must be soft spoken & Polite. Must have experience of Patient Counseling. Female Candidate will be considered Candidate should have relevant experience in Ophthalmic Perks and Benefits + Performance Based Incentives Interested candidates mail your resume along with the below details to Contact -88750 29935. Total Experience - Current CTC - Expected CTC - Notice Period - Current Location - Preferred Location -

Posted 2 months ago

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1.0 - 2.0 years

1 - 4 Lacs

Ahmedabad

Work from Office

Roles and Responsibilities Responsible for verifying insurance benefits, assisting and performing case management for uninsured and insured patients. Coordinates appointments, referrals for all patients. Documentation of all patient and records action taken. Addresses and resolves complex financial questions and concerns which are diverse in nature. Pre treatment & Post Treatment Counselling of patients. Insure Patient Satisfaction. Collecting Feedback form and recognize and respond appropriately to negative feedback. Desired Candidate Profile Must have Good Communication skill. Must be soft spoken & Polite. Must have experience of Patient Counseling. Female Candidate will be considered Candidate should have relevant experience in Ophthalmic Perks and Benefits + Performance Based Incentives Interested candidates mail your resume along with the below details to Contact -88750 29935. Total Experience - Current CTC - Expected CTC - Notice Period - Current Location - Preferred Location -

Posted 2 months ago

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1 - 2 years

1 - 4 Lacs

Aurangabad

Work from Office

Roles and Responsibilities Responsible for verifying insurance benefits, assisting and performing case management for uninsured and insured patients. Coordinates appointments, referrals for all patients. Documentation of all patient and records action taken. Addresses and resolves complex financial questions and concerns which are diverse in nature. Pre treatment & Post Treatment Counselling of patients. Insure Patient Satisfaction. Collecting Feedback form and recognize and respond appropriately to negative feedback. Desired Candidate Profile Must have Good Communication skill. Must be soft spoken & Polite. Must have experience of Patient Counseling. Female Candidate will be considered Candidate should have relevant experience in Ophthalmic Perks and Benefits + Performance Based Incentives For More Details Call on drop your resume on 8875020459

Posted 2 months ago

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