Patient Care Coordinator

Key Responsibilities:

• Greet and assist patients on arrival, ensuring a friendly and professional approach.
• Schedule and confirm patient appointments and follow-ups.
• Coordinate with doctors, nurses, and departments for patient care needs.
• Maintain accurate and up-to-date patient records and documentation.
• Handle inquiries, complaints, and service feedback in a courteous manner.
• Guide patients through hospital/clinic processes, billing, and insurance procedures.
• Monitor and ensure timely patient check-ins and check-outs.
• Help patients understand treatment plans and procedures when needed.
• Ensure all medical reports, prescriptions, and test results are properly filed and communicated.
• Maintain confidentiality and adhere to hospital policies and patient privacy standards.

Requirements:

• Bachelor's degree or equivalent.
• Previous experience in a healthcare, hospital, or clinic setting preferred.
• Good communication and interpersonal skills.
• Proficiency in MS Office and hospital management systems.
• Excellent organizational and multitasking abilities.
• Calm and empathetic approach to patient handling.

Preferred Skills:

• Fluency in local language(s) and English.
• Knowledge of medical terminology and hospital workflow.
• Ability to work under pressure in a fast-paced environment.

Job Types: Full-time, Permanent

Pay: Up to ₹40,000.00 per month