Patient Care Coordinator

Job Description

Position: Senior Patient Care Coordinator (Sales + Front Operations)
Location: Aesthetica360 – Sector 33, Noida
Salary: ₹22,000 – ₹32,000 + Attractive Incentives
Experience: 1–3 years (Aesthetic / Dental / Healthcare sales preferred)

About the Role

We are looking for a smart, confident, and performance-driven professional who can convert enquiries into appointments and ensure a great patient experience. Growth-oriented role with fast-track promotion to Clinic Manager based on performance.

Key Responsibilities

• Handle new enquiries through WhatsApp, calls & walk-ins
• Convert enquiries into consultations and treatments
• Build rapport, explain treatment benefits, and handle objections confidently
• Follow-up on leads until closure using CRM
• Create premium patient experience from first call till treatment completion
• Coordinate with doctors and therapists for scheduling and smooth operations
• Maintain daily sales and follow-up reports
• Support basic reception duties (bills, records, etc.)

Required Skills & Traits

• Excellent communication & convincing skills
• Presentable, confident, well-groomed personality
• Ability to handle high-ticket treatment conversations
• Strong follow-up discipline, target-oriented mindset
• Basic computer skills (Excel, CRM, WhatsApp Business)

What We Offer

• Fixed salary + Performance-based incentives
• Career growth to Clinic Manager within 6–12 months
• Supportive and professional work environment
• Opportunity to learn marketing, leadership & clinic management
• High income potential through conversions

Work Schedule

• 6 days a week (1 weekly off)
• Clinic timings: 11 AM – 8 PM

Apply Now if you are hungry for growth, love selling, and want to build a career in Aesthetic Healthcare!

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹32,000.00 per month

Application Question(s):

• How many leads did you handle per day? What was your conversion %?
• Give an example of how you closed a high-ticket service.
• Roleplay: “Convert me from enquiry to appointment.

Work Location: In person