Job Title: Telecaller Location: Shakti Nagar, North Delhi - 110009 Company: Pathways Cargo India Pvt. Ltd. Department: Customer Support / Sales Job Description: We are looking for a dynamic and dedicated Telecaller to join our team at Pathways Cargo India Pvt. Ltd. The ideal candidate should have excellent communication skills, be customer-focused, and possess the ability to handle customer queries efficiently. Proficiency in South Indian languages such as Malayalam, Kannada, or Tamil is essential, as a significant portion of our customer base communicates in these languages. Key Responsibilities: Handle inbound and outbound calls professionally and efficiently. Communicate with existing and potential customers to provide service information, resolve queries, and build strong relationships. Maintain records of calls and update customer details accurately in the CRM system. Follow-up on customer inquiries and ensure timely resolution. Coordinate with internal departments to fulfill customer needs and ensure satisfaction. Achieve daily/weekly/monthly call and conversion targets as assigned. Requirements: Minimum 1 year of experience in telecalling/customer service (cargo/logistics industry preferred). Excellent verbal communication skills in Malayalam, Kannada, or Tamil . Basic proficiency in Hindi and English is required. Strong interpersonal and customer-handling skills. Ability to work in a fast-paced environment with attention to detail. Basic computer knowledge and experience with MS Office/CRM tools. Preferred Qualifications: Graduate or 12th pass with relevant experience. Previous experience in logistics or cargo industry will be an added advantage. Benefits: Competitive salary and performance-based incentives Friendly and supportive work environment Opportunity for growth within the organization To Apply: Send your resume to [email protected] . Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Schedule: Day shift Language: Hindi (Required) English (Required) Work Location: In person

Job Title: Telecaller Location: Shakti Nagar, North Delhi - 110009 Company: Pathways Cargo India Pvt. Ltd. Department: Customer Support / Sales Job Description: We are looking for a dynamic and dedicated Telecaller to join our team at Pathways Cargo India Pvt. Ltd. The ideal candidate should have excellent communication skills, be customer-focused, and possess the ability to handle customer queries efficiently. Proficiency in South Indian languages such as Malayalam, Kannada, or Tamil is essential, as a significant portion of our customer base communicates in these languages. Key Responsibilities: Handle inbound and outbound calls professionally and efficiently. Communicate with existing and potential customers to provide service information, resolve queries, and build strong relationships. Maintain records of calls and update customer details accurately in the CRM system. Follow-up on customer inquiries and ensure timely resolution. Coordinate with internal departments to fulfill customer needs and ensure satisfaction. Achieve daily/weekly/monthly call and conversion targets as assigned. Requirements: Minimum 1 year of experience in telecalling/customer service (cargo/logistics industry preferred). Excellent verbal communication skills in Malayalam, Kannada, or Tamil . Basic proficiency in Hindi and English is required. Strong interpersonal and customer-handling skills. Ability to work in a fast-paced environment with attention to detail. Basic computer knowledge and experience with MS Office/CRM tools. Preferred Qualifications: Graduate or 12th pass with relevant experience. Previous experience in logistics or cargo industry will be an added advantage. Benefits: Competitive salary and performance-based incentives Friendly and supportive work environment Opportunity for growth within the organization To Apply: Send your resume to hr1.del@pathwayscargo.com. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Schedule: Day shift Language: Hindi (Required) English (Required) Work Location: In person

Job Summary: We are seeking a motivated and detail-oriented Custom Clearance Executive to manage the import/export clearance process and ensure timely movement of shipments as per regulatory requirements. The ideal candidate must be familiar with customs documentation, port/ICD procedures, and coordination with CHAs, shipping lines, and customs officials. Key Responsibilities: Handle complete custom clearance procedures for import and export shipments. Prepare and submit Bill of Entry , Shipping Bill, and related customs documentation via ICEGATE and EDI systems . Coordinate with CHA agents , freight forwarders , transporters , shipping lines , and customs officials . Monitor clearance status and resolve any delays or queries raised by customs. Maintain up-to-date records of clearance, duty payments, and filing. Follow up for refunds, duty drawbacks, and compliance-related tasks. Ensure adherence to EXIM policies , DGFT guidelines , and company SOPs . Regular reporting to management on clearance status and documentation updates. Skills & Qualifications: Graduate in any stream (Commerce background preferred). Prior experience in freight forwarding or a CHA firm is desirable. Good understanding of customs rules, HS codes, duty structures , and logistics processes. Knowledge of ICEGATE , BOE filing , shipping documentation . Strong communication and coordination skills. Proficient in MS Office (Word, Excel, Email communication). Ability to work under pressure and manage timelines. Additional Requirements: Candidates with G/H Card (Customs pass) will be preferred. Willing to travel to port/ICD/customs office as needed. Should be a team player with a problem-solving attitude. Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Leave encashment Work Location: In person

Job description: Follow up with shipper for shipment schedule and docs. Verifying the Import Documents and forwarding to CHA and Co-ordination with Shipping lines and CHA for error free clearances. Tracking the Import shipments. Checklist verification and Import Duty calculation and Checking the CHA and Freight Forwarder Bills. Prepare reports, documents etc as required by the company, assist in other initiatives, tasks depending on the business requirements related to EXIM. Identify new business opportunities and build relationships with clients in the freight forwarding sector. Develop and maintain strong relationships with existing and potential clients, providing customized solutions for their shipping and logistics needs. Handle duty and tax assessments, refunds, and resolve any discrepancies related to customs duties. TO APPLY: Share your resume at [email protected] & contact (+91 7827227024) Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Leave encashment Schedule: Day shift Application Question(s): Total Experience in customs clearance? Which shipment you've done commonly (Air or Ship) & (Imports or Exports) Experience: total work: 2 years (Required) Work Location: In person

Job Summary: We are seeking a motivated and detail-oriented Custom Clearance Executive to manage the import/export clearance process and ensure timely movement of shipments as per regulatory requirements. The ideal candidate must be familiar with customs documentation, port/ICD procedures, and coordination with CHAs, shipping lines, and customs officials. Key Responsibilities: Handle complete custom clearance procedures for import and export shipments. Prepare and submit Bill of Entry , Shipping Bill, and related customs documentation via ICEGATE and EDI systems . Coordinate with CHA agents , freight forwarders , transporters , shipping lines , and customs officials . Monitor clearance status and resolve any delays or queries raised by customs. Maintain up-to-date records of clearance, duty payments, and filing. Follow up for refunds, duty drawbacks, and compliance-related tasks. Ensure adherence to EXIM policies , DGFT guidelines , and company SOPs . Regular reporting to management on clearance status and documentation updates. Skills & Qualifications: Graduate in any stream (Commerce background preferred). Prior experience in freight forwarding or a CHA firm is desirable. Good understanding of customs rules, HS codes, duty structures , and logistics processes. Knowledge of ICEGATE , BOE filing , shipping documentation . Strong communication and coordination skills. Proficient in MS Office (Word, Excel, Email communication). Ability to work under pressure and manage timelines. Additional Requirements: Candidates with G/H Card (Customs pass) will be preferred. Willing to travel to port/ICD/customs office as needed. Should be a team player with a problem-solving attitude. Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Leave encashment Work Location: In person

Job description: Follow up with shipper for shipment schedule and docs. Verifying the Import Documents and forwarding to CHA and Co-ordination with Shipping lines and CHA for error free clearances. Tracking the Import shipments. Checklist verification and Import Duty calculation and Checking the CHA and Freight Forwarder Bills. Prepare reports, documents etc as required by the company, assist in other initiatives, tasks depending on the business requirements related to EXIM. Identify new business opportunities and build relationships with clients in the freight forwarding sector. Develop and maintain strong relationships with existing and potential clients, providing customized solutions for their shipping and logistics needs. Handle duty and tax assessments, refunds, and resolve any discrepancies related to customs duties. TO APPLY: Share your resume at hr@pathwayscargo.com & contact (+91 7827227024) Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Leave encashment Schedule: Day shift Application Question(s): Total Experience in customs clearance? Which shipment you've done commonly (Air or Ship) & (Imports or Exports) Experience: total work: 2 years (Required) Work Location: In person