Parts Sales and Store Manager

Company Description

Alliance Auto Solutions is an authorized dealer specializing in Diesel Technic spare parts, catering to brands like Volvo, Scania, and Mercedes-Benz buses and trucks. Our offices are located in Delhi, Bengaluru, and Punjab, offering pan-India delivery to meet diverse customer demands. Dedicated to providing high-quality automotive solutions, we prioritize efficiency and customer satisfaction. Our Bengaluru office is situated at 49/2, Hosur Road, near Hosaroad Metro Station, Singasandra, Karnataka.

Parts Sales and Stores Manager

Key Responsibilities

Sales Management

• Develop and implement strategies to achieve sales targets for parts and accessories.
• Identify and pursue new business opportunities and customer segments for parts sales.
• Build and maintain relationships with customers, both retail and wholesale.
• Plan and execute promotional campaigns to boost parts sales.
• Handle complex customer inquiries and resolve issues promptly.

Stores & Inventory Control

• Monitor and maintain inventory levels to meet service, sales, and production needs.
• Oversee stock ordering, receiving, tagging, and storage of parts and accessories.
• Ensure the accuracy of inventory records and regularly review for discrepancies.
• Optimize storage layout and organization for maximum effectiveness.

Procurement & Supplier Relations

• Source new suppliers and negotiate pricing for better margins and quality.
• Maintain strong relationships with existing suppliers.
• Manage purchasing activities and documentation for all parts and accessories.
• Source new suppliers and negotiate pricing for better margins and quality.
• Maintain strong relationships with existing suppliers.
• Manage purchasing activities and documentation for all parts and accessories.

Team Leadership

• Recruit, hire, train, and supervise parts sales and stores staff.
• Assign tasks, schedule workloads, and set performance standards for the team.
• Provide ongoing training and development opportunities.

Reporting & Compliance

• Prepare monthly and annual reports on sales, expenses, and inventory performance.
• Administer the department's operating budget and manage cost control.
• Ensure compliance with company policies and all relevant regulations.

Customer Service

• Deliver exceptional customer service to internal (service, workshop) and external (retail, trade) clients.
• Address complaints and ensure customer satisfaction.

Required Skills and Qualifications

• 3+ years of experience in parts management, sales, or related inventory roles.
• Strong leadership and team management abilities.
• Excellent sales, negotiation, and customer service skills.
• Sound knowledge of inventory control principles and store management.
• Proficient in inventory and point-of-sale software (ERP/CRM systems).
• Attention to detail and strong organizational skills.
• Ability to analyze sales data and forecast inventory needs.
• High school diploma; degree or technical training in business, supply chain, or automotive technology preferred.

Typical Work Environments

• Automotive dealerships and service centers.
• Industrial equipment suppliers.
• Distribution centers and retail parts stores.

The Parts Sales and Stores Manager is a key link between sales, supply chain, and service teams, balancing efficient stores operation with revenue generation through robust parts sales. This position can be adapted based on company size or specialization, such as automotive, construction, or industrialdustrial parts.