Primary Skillsets Strong expertise and extensive support of routing protocols/technologies such EIGRP, BGP, IS-IS, OSPF, MPLS VPN, IPSec VPNs, VRFs, Multicast, and ECMP Strong expertise and extensive with LAN technologies such as HSRP, VRRP, CDP, LLDP, Spanning Tree, and QoS and LACP Secondary Skillsets Experience supporting carrier circuits. Support of Wireless infrastructure and technologies including Cisco and Aruba controllers and access points, and 802.11 a/g/n/ac standards. Support of optical multiplexers including Cisco NCS 1002 and Evertz DWDM Multiplexers. Use of packet capture and analysis tools such as tcpdump, Wireshark, and other related technologies. Identify, recommend and implement changes to documentation standards used in the ACC. Routinely mentor junior staff in areas of process, technology, execution, and other areas. Serve as extensions of the leadership team as directed for workload management and routine guidance. Partner with the NMS tools team to develop new monitoring techniques and refine existing tools and features. Perform or participate in complex maintenance or deployment activities. Create or modify documentation in response to new events and learnings. Routinely provide constructive feedback for improvement opportunities. Assist management with determining suitable training and areas of technical need within the team. Assist with remediating major impacting service interruptions as required. Background in data center technologies such as Cisco Fabric Path, Zone Security, VxLan, F5 Load Balancing, and OpenGear terminal servers. Experience with firewalls and how they operate, preferably Palo Alto firewalls. Knowledge of cloud technologies particularly networking in AWS, Azure and GCP.

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