10 Spanning Tree Jobs

PRIMARY RESPONSIBILITIES Ensure high availability and uptime of the enterprise network infrastructure. Regularly validate, update, and enforce security standards across deployed network systems. Continuously monitor network performance and promptly address any anomalies or issues. Diagnose and resolve network connectivity, security breaches, and performance bottlenecks. Implement robust security protocols to mitigate unauthorized access and network threats. Manage and maintain firewalls, VPNs, and Intrusion Detection/Prevention Systems (IDS/IPS). Maintain detailed and accurate documentation of network configurations and all changes made. Create and update network diagrams and documentation to support troubleshooting and audits. Collaborate effectively with internal IT teams, external vendors, and key stakeholders to ensure smooth and secure network operations. EDUCATIONAL REQUIREMENTS & CERTIFICATIONS Education : Diploma, Bachelor's Degree, or Engineering in Computer Science, Electronics, or related fields. Experience : 12 years of relevant experience in network administration or support. Certifications : Mandatory : CCNA (Cisco Certified Network Associate) Preferred : CCNP (Cisco Certified Network Professional) TECHNICAL SKILLS Strong understanding of the OSI model and IPv4 networking concepts Foundational knowledge of VLANs and port security Basic to intermediate understanding of firewall technologies including NAT, ACLs, routing policies, and VPNs Familiarity with Layer 2 and Layer 3 networking concepts Working knowledge of network protocols and services such as DHCP, DNS, SNMP, and Syslog Experience in basic switch and router configuration Understanding of Spanning Tree Protocol Knowledge of dynamic routing protocols (basic level), particularly OSPF SOFT SKILLS Strong logical reasoning and analytical skills Effective verbal and written communication skills Ability to work independently and collaboratively in a team-oriented environment Attention to detail with a proactive approach to problem-solving OTHER SKILLS & RESPONSIBILITIES Perform daily network health checks and scheduled tasks Analyze network offenses and escalate incidents as needed Correlate security event logs with datacenter and application logs to identify potential threats Maintain and follow incident response procedures for timely resolution and documentation

1. C programming, Network Domain. L2/L3 - VxLAN, BGP, OSP (mandatory), knows Networking foundamentals 2. Containerazation (mandatory), Dis-aggregation of protocols. 3. Cisco work experience in developing, enhancing protocols is must - CIsco IOX, NX-OS, Control Data Pane knowledge 4. Good communication. Skills - Embedded C,VLAN,Spanning Tree Protocol (STP),VXLAN,Border Gateway Protocol (BGP),OSPF Protocol,Cisco-Nexus,Containers

Looking for a immediate joiner who can join within 15 to 30 days Experience: Minimum 10 years of experience in networking, with at least 7 years managing Day 2 DC Operations and leading a team of 5+ support engineers in the BFSI (Banking, Financial Services, and Insurance) domain. Key Skills and ExpertiseCommunication Skills: Excellent written and verbal communication. Strong interpersonal skills for effective interaction with customer leadership and technical teams. Technical Expertise: 7+ years of experience in Data Center Operations/TAC roles for large enterprises, preferably in BFSI, CSPs, or System Integrators. 5+ years of hands-on experience with: Spine-leaf architecture (L2LS/L3LS), MLAG, VXLAN, EVPN. Networking protocols like BGP, OSPF. Packet capture-level troubleshooting for switches, routers, and firewalls. Micro-segmentation, traffic flows, AD/TACACS, NMS. Server and VM deployments. Experience with Arista equipment and technologies (preferred). Day 2 operations procedures including planned upgrades, RMA, troubleshooting. Hands-on experience in automation and integration using APIs on networking platforms. Roles and Responsibilities Operational Support: Provide advanced troubleshooting for hardware/software issues, coordinating with Arista TAC when necessary. Ensure quick resolution of P1 issues and critical escalations. Guide and mentor the L2 RE team for Day 2 operations and planned upgrades. Support integration, automation solutions, and new feature demonstrations. Governance and Reporting: Prepare technical inputs, reports, and action plans for governance calls and QBRs. Validate and ensure adherence to Daily/Weekly/Monthly MIS reporting by the L2 team. Technical Responsibilities: Perform routine bug scrubs and implement patch/bug fixes. Conduct network audits and configuration reviews to ensure compliance and best practices. Lead hardening and upgrades of Arista Fabric, CVP, and CVaaS. Manage the integration of new Arista switches and update design documents accordingly. Training and Mentorship: Conduct training and mentoring sessions to upskill the Day 2 Ops team. Ensure team readiness for new features and network fabric enhancements. Additional Tasks: Plan and oversee upgrades and change management activities. Ensure SLAs and timelines for all planned activities are met. Participate in Arista tech sessions and collaborate with the Arista team for product lifecycle management. Day-to-Day Activities: Perform health checks on CVP and Arista Fabric. Troubleshoot technical issues and coordinate with Arista TAC as needed. Configure RMA hardware for production networks. Update design documents for deployed configurations. Ensure compliance and closure of audit observations. Education & Certifications: BE/B.Tech/MCA or equivalent degree. Network certifications such as CCNA, CCNP, CWNA. ACE L3 or higher certification (preferred).

About The Role : Job Title- Technology Service Analyst Location- Pune, India Role Description As a member of Global Network Services (GNS) team, the Global Monitoring Center (GMC) Network Operations Shift Lead has the primary responsibility for supervising the shift engineers and providing guidance on escalated issues to the GMC Network engineers. The GMC is level-1 network operations team and has the primary responsibility for managing and responding to Network, Hardware and circuit events which may result in impaired connectivity to Deutsche Bank clients and business.The position requires an in-depth understanding of how logical and physical connectivity issues can affect the reliability and quality of network traffic and in turn application and other infrastructure components. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The preferred candidate will possess all the following competencies: Strong experience of leading a group of 4-5 engineers in a Global Network Operation Center (24x7) Supervise the daily working of engineer on network incidents. Direct and train, mentor the GMC level-1 engineers that troubleshoots and monitors Deutsche Banks Global Network Use sound judgment in determining priorities and proper escalation based on criticality and impact of the incident. Strong understanding of Deutsche Bank Network topology to be able to initiate investigation of issues that affect to maintain a reliable network connection to Deutsche Banks infrastructure. Proactively monitor, recognize, analyze, isolate and/or resolve events and follow processes utilizing a variety of documented tools and techniques. Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process. Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels. Track update and resolve all assigned incidents and changes in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality. Properly escalate incidents in a timely manner per support guidelines and procedures Liaise with L2/L3 support groups and/or development groups to collaborate on the resolution of incidents. Maintain technical skills through participation in ongoing training. Responsible for the internal and external communication of issues to management, other internal support groups, and the customers via email broadcasts or phone The position is required to perform in shift operations duty 24x7x365. Your skills and experience Knowledge of SMARTs, Netcool or other fault monitoring toolsets Knowledge of ServiceNow or other incident and change management tools. Broad knowledge and background on TCP/IP, MPLS, WAN, and LAN technologies - Ethernet, Spanning Tree, TCP/IP, Good working knowledge on Cisco IOS/operating systems and Cat OS, Nexus 5k/7k/9k & FEX, Arista switches Sound understanding and working knowledge of Routing (RIP, EIGRP, OSPF, BGP) Knowledge of data-center and wide-area-network routing/switching, tunneling, security operations/engineering, MPLS and Ethernet carrier transports, Wi-Fi Experience with escalating faults to carriers and vendors. At least 6 years of overall experience working as a Network Operations Engineer (at least 2 years as shift lead), or equivalent first or second level network support experience in a Global Support Environment. Ability to work in 24 hrs. rotating shifts. Excellent verbal/written communication, organizational skills, ability to prioritize constant changing workload to meet business demand. Good interpersonal skills and ability to work as a high performing team. Good understanding of ITIL and service management principals.PreferredITIL certification Bachelor's degree or equivalent experience PreferredCisco Certified Network Professional (CCNP) or higher How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Job Purpose RWS is a well-established and growing business specialising in language translation services. We have an exciting opportunity for an enthusiastic and committed Network Engineer to join our global network team. Based in Group Technology, in this position you work closely with network engineers, project managers, and other IT professionals to design, implement, and maintain our network infrastructure. About Group Technology Group Technology plays a pivotal role in aligning the organization with its strategic objectives and enhancing shareholder value. Group Technology is responsible for establishing unified standards and governance practices throughout the company. Additionally, we oversee the development and maintenance of core applications essential for the seamless operation of various functions across the organization. We are committed to driving and executing future roadmaps that are in line with the overall strategic direction of RWS. With a global reach, Group Technology provides support services to over 7500 end users worldwide. We take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Group Technology ensures a strong presence across all regions, enabling efficient and effective support to our global operations. Key Responsibilities Play a crucial role in designing, implementing, and maintaining our network infrastructure. Network design and implementation: Work closely with other members of the Network and Security Team to implement and deploy network infrastructure, ensuring scalability, reliability, and security. Collaboration with cross-functional teams Network maintenance and troubleshooting: Work closely with the Service Delivery Team to perform regular maintenance tasks and help troubleshoot and resolve network issues promptly to minimize downtime. Documentation: Create and maintain detailed documentation of network configurations, procedures, and troubleshooting steps. Travel: International or domestic travel will be required for this role. Skills & Experience Proven experience of 5+ Years as a Network Engineer or in a similar role. Experience working within a global enterprise organisation. Experience with network security, including LAN, WLAN, SDWAN, VPNs, and Security. Previous experience working on greenfield and brownfield deployments. Certifications such as Cisco Certified Network Associate (CCNA) or equivalent are a plus. Strong troubleshooting skills and the ability to analyse and resolve complex network issues. Demonstrate resilience in the face of challenges and uncertainties, maintaining a solution-orientated approach to problem-solving. Ability to understand and capture business requirements. Excellent communication and interpersonal skills. Proven self-starter working well with minimal supervision. Education in Information Technology, Computer Science, or a related field. Preferred Technology VLAN, Cisco Catalyst, Spanning Tree, VRF, Routing, Meraki. Nice to have Check Point, SDWAN, AWS/Azure networking, Infrastructure (VMWare/Hyper-V), Linux. Life at RWS At RWS, were here for one purpose: unlocking global understanding. As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone. We work with over 80% of the worlds top 100 brands, more than three-quarters of Fortunes 20 Most Admired Companies and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors. Over the past 20 years weve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey. If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then youll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

About The Role : Job Title- Technology Service Analyst Location- Pune, India Role Description As a member of Global Network Services (GNS) team, the Global Monitoring Center (GMC) Network Operations Shift Lead has the primary responsibility for supervising the shift engineers and providing guidance on escalated issues to the GMC Network engineers. The GMC is level-1 network operations team and has the primary responsibility for managing and responding to Network, Hardware and circuit events which may result in impaired connectivity to Deutsche Bank clients and business.The position requires an in-depth understanding of how logical and physical connectivity issues can affect the reliability and quality of network traffic and in turn application and other infrastructure components. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The preferred candidate will possess all the following competencies: Strong experience of leading a group of 4-5 engineers in a Global Network Operation Center (24x7) Supervise the daily working of engineer on network incidents. Direct and train, mentor the GMC level-1 engineers that troubleshoots and monitors Deutsche Banks Global Network Use sound judgment in determining priorities and proper escalation based on criticality and impact of the incident. Strong understanding of Deutsche Bank Network topology to be able to initiate investigation of issues that affect to maintain a reliable network connection to Deutsche Banks infrastructure. Proactively monitor, recognize, analyze, isolate and/or resolve events and follow processes utilizing a variety of documented tools and techniques. Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process. Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels. Track update and resolve all assigned incidents and changes in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality. Properly escalate incidents in a timely manner per support guidelines and procedures Liaise with L2/L3 support groups and/or development groups to collaborate on the resolution of incidents. Maintain technical skills through participation in ongoing training. Responsible for the internal and external communication of issues to management, other internal support groups, and the customers via email broadcasts or phone The position is required to perform in shift operations duty 24x7x365. Your skills and experience Knowledge of SMARTs, Netcool or other fault monitoring toolsets Knowledge of ServiceNow or other incident and change management tools. Broad knowledge and background on TCP/IP, MPLS, WAN, and LAN technologies - Ethernet, Spanning Tree, TCP/IP, Good working knowledge on Cisco IOS/operating systems and Cat OS, Nexus 5k/7k/9k & FEX, Arista switches Sound understanding and working knowledge of Routing (RIP, EIGRP, OSPF, BGP) Knowledge of data-center and wide-area-network routing/switching, tunneling, security operations/engineering, MPLS and Ethernet carrier transports, Wi-Fi Experience with escalating faults to carriers and vendors. At least 6 years of overall experience working as a Network Operations Engineer (at least 2 years as shift lead), or equivalent first or second level network support experience in a Global Support Environment. Ability to work in 24 hrs. rotating shifts. Excellent verbal/written communication, organizational skills, ability to prioritize constant changing workload to meet business demand. Good interpersonal skills and ability to work as a high performing team. Good understanding of ITIL and service management principals.PreferredITIL certification Bachelor's degree or equivalent experience PreferredCisco Certified Network Professional (CCNP) or higher How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Looking for a immediate joiner who can join within 15 to 30 days Experience: Minimum 10 years of experience in networking, with at least 7 years managing Day 2 DC Operations and leading a team of 5+ support engineers in the BFSI (Banking, Financial Services, and Insurance) domain. Key Skills and ExpertiseCommunication Skills: Excellent written and verbal communication. Strong interpersonal skills for effective interaction with customer leadership and technical teams. Technical Expertise: 7+ years of experience in Data Center Operations/TAC roles for large enterprises, preferably in BFSI, CSPs, or System Integrators. 5+ years of hands-on experience with: Spine-leaf architecture (L2LS/L3LS), MLAG, VXLAN, EVPN. Networking protocols like BGP, OSPF. Packet capture-level troubleshooting for switches, routers, and firewalls. Micro-segmentation, traffic flows, AD/TACACS, NMS. Server and VM deployments. Experience with Arista equipment and technologies (preferred). Day 2 operations procedures including planned upgrades, RMA, troubleshooting. Hands-on experience in automation and integration using APIs on networking platforms. Roles and Responsibilities Operational Support: Provide advanced troubleshooting for hardware/software issues, coordinating with Arista TAC when necessary. Ensure quick resolution of P1 issues and critical escalations. Guide and mentor the L2 RE team for Day 2 operations and planned upgrades. Support integration, automation solutions, and new feature demonstrations. Governance and Reporting: Prepare technical inputs, reports, and action plans for governance calls and QBRs. Validate and ensure adherence to Daily/Weekly/Monthly MIS reporting by the L2 team. Technical Responsibilities: Perform routine bug scrubs and implement patch/bug fixes. Conduct network audits and configuration reviews to ensure compliance and best practices. Lead hardening and upgrades of Arista Fabric, CVP, and CVaaS. Manage the integration of new Arista switches and update design documents accordingly. Training and Mentorship: Conduct training and mentoring sessions to upskill the Day 2 Ops team. Ensure team readiness for new features and network fabric enhancements. Additional Tasks: Plan and oversee upgrades and change management activities. Ensure SLAs and timelines for all planned activities are met. Participate in Arista tech sessions and collaborate with the Arista team for product lifecycle management. Day-to-Day Activities: Perform health checks on CVP and Arista Fabric. Troubleshoot technical issues and coordinate with Arista TAC as needed. Configure RMA hardware for production networks. Update design documents for deployed configurations. Ensure compliance and closure of audit observations. Education & Certifications: BE/B.Tech/MCA or equivalent degree. Network certifications such as CCNA, CCNP, CWNA. ACE L3 or higher certification (preferred).

Job Title Networking SME Responsibilities A day in the life of an Infoscion: As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. Resolving incident & problem on network technology mainly Routing / Switching / Wireless, SDWAN, SD LAN, DC Network. Ensuring the resolution within the SLA Resolving P1 & MIM on fast track Work with networking OEM for resolution and permanent Fix Work on capacity management and Change management as per best practice Knowledge of basic troubleshooting skills in network Working closely with inter domain team to resolve tickets and meet the SLA. Manage escalations, be a trusted advisor for the customer and work closely with customers in resolving customer query and action Running the service operations in close cooperation with other IT process owners and service owners. Prepare reports as per business requirements Ensure the tickets are close with in SLA and bring efficiency in addressing Technical and Professional Requirements: Deep understanding of network protocolsSDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol Experience working on Data center architecture (ACI, Spine & leaf, flat v/s hierarchical) SDWAN – Viptela, Silver peak, Versa, Aryaka Monitoring and Ticketing tools - SolarWinds, Cisco Prime, Cisco DNAC, BMC, Jira, Service Now Understanding of network Load balancers F5, NetScaler, VMware AVI etc. Working knowledge on DNS/DHCP/IPAM, Cloud Proxy. Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them Preferred Skills: Domain->Network->Data networking WAN technologies Technology->Network->CISCO technologies->CISCO ACI Technology->Network-LAN-Switches->Cisco-LAN-Switches Domain->SDN-NFV->Software Defined WAN( SDWAN) Generic Skills: Domain->Network->SDN Domain->networking->Cisco certifications Additional Responsibilities: Customer focus, Problem solving, Decision quality, Business acumen, dealing with ambiguity Peer relationship, team building, effective communicator, Integrity, collaborate Excellent interpersonal and communications skills. Able to construct effective communications in writing Industry leading OEM vendor certification at professional / expert level Effective customer facing skills Educational Requirements Master Of Engineering,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

Looking for a immediate joiner who can join within 15 to 30 days Job Description: Key Skills & Expertise: Experience: 3 to 4 years of experience in Data Center (DC) and Network Operations Center (NOC) environments. Networking Basics: Understanding of VXLANits purpose, where and how it is used in networking. Monitoring & Coordination: Experience in network monitoring, NoC operations, and coordination with TAC for troubleshooting. Incident Management: Ability to log, track, and escalate incidents following ITIL best practices. Customer & NOC Coordination: Provide 24/7 support, ensuring smooth communication between the customers NOC and internal technical teams. Technical Proficiency: Basic troubleshooting of L1 network issues and coordination with L2/L3 teams. Documentation & Reporting: Maintain logs, generate reports, and document issues for reference and analysis. Roles & Responsibilities : Network Monitoring: Regularly monitor the health of DC and network infrastructure. Issue Escalation: Coordinate with TAC and higher-level engineers for problem resolution. Customer Support: Act as the first point of contact for customer NOC teams. Incident & Change Management: Assist in executing routine maintenance and change requests. Shift Operations: Work in a 24/7 rotational shift environment, ensuring smooth operations. Educational Qualifications: BE/B.Tech/MCA/Diploma in Networking or related field. Certifications like CCNA or equivalent will be an advantage.

Job Title- Technology Service Analyst Location- Pune, India Role Description As a member of Global Network Services (GNS) team, the Global Monitoring Center (GMC) Network Operations Shift Lead has the primary responsibility for supervising the shift engineers and providing guidance on escalated issues to the GMC Network engineers. The GMC is level-1 network operations team and has the primary responsibility for managing and responding to Network, Hardware and circuit events which may result in impaired connectivity to Deutsche Bank clients and business.The position requires an in-depth understanding of how logical and physical connectivity issues can affect the reliability and quality of network traffic and in turn application and other infrastructure components. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The preferred candidate will possess all the following competencies: Strong experience of leading a group of 4-5 engineers in a Global Network Operation Center (24x7) Supervise the daily working of engineer on network incidents. Direct and train, mentor the GMC level-1 engineers that troubleshoots and monitors Deutsche Banks Global Network Use sound judgment in determining priorities and proper escalation based on criticality and impact of the incident. Strong understanding of Deutsche Bank Network topology to be able to initiate investigation of issues that affect to maintain a reliable network connection to Deutsche Banks infrastructure. Proactively monitor, recognize, analyze, isolate and/or resolve events and follow processes utilizing a variety of documented tools and techniques. Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process. Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels. Track update and resolve all assigned incidents and changes in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality. Properly escalate incidents in a timely manner per support guidelines and procedures Liaise with L2/L3 support groups and/or development groups to collaborate on the resolution of incidents. Maintain technical skills through participation in ongoing training. Responsible for the internal and external communication of issues to management, other internal support groups, and the customers via email broadcasts or phone The position is required to perform in shift operations duty 24x7x365. Your skills and experience Knowledge of SMARTs, Netcool or other fault monitoring toolsets Knowledge of ServiceNow or other incident and change management tools. Broad knowledge and background on TCP/IP, MPLS, WAN, and LAN technologies - Ethernet, Spanning Tree, TCP/IP, Good working knowledge on Cisco IOS/operating systems and Cat OS, Nexus 5k/7k/9k & FEX, Arista switches Sound understanding and working knowledge of Routing (RIP, EIGRP, OSPF, BGP) Knowledge of data-center and wide-area-network routing/switching, tunneling, security operations/engineering, MPLS and Ethernet carrier transports, Wi-Fi Experience with escalating faults to carriers and vendors. At least 6 years of overall experience working as a Network Operations Engineer (at least 2 years as shift lead), or equivalent first or second level network support experience in a Global Support Environment. Ability to work in 24 hrs. rotating shifts. Excellent verbal/written communication, organizational skills, ability to prioritize constant changing workload to meet business demand. Good interpersonal skills and ability to work as a high performing team. Good understanding of ITIL and service management principals.Preferred:ITIL certification Bachelor's degree or equivalent experience Preferred:Cisco Certified Network Professional (CCNP) or higher How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs