Overseas Education Counsellor

Job Purpose :

To guide and support students aspiring to study abroad in Australia, Malaysia, and Indonesia, ensuring accurate counselling, application processing, admissions coordination, visa guidance, and successful student onboarding.

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Key Responsibilities :

Student Counselling

• Counsel students and parents on overseas education opportunities in Australia, Malaysia & Indonesia

• Explain courses, universities, fee structures, admission criteria, scholarships, and post-study options

• Assist students in choosing the right university and program based on profile & aspirations

Application & Admission Process

• Manage complete application cycle: inquiry → counselling → documentation → application submission → admission

• Guide students on SOPs, LORs, resume preparation and profile building

• Ensure timely submission of applications and follow-up with universities

Visa & Compliance

• Guide students on visa requirements, financial documentation, GTE (Australia), and immigration rules

• Coordinate with embassies and authorized agents wherever required

• Ensure compliance with country-specific education and visa policies

Relationship Management

• Build and maintain strong relationships with partner universities and institutions

• Coordinate with university representatives for interviews, webinars, and events

• Develop agent & partner networks where applicable

Sales & Targets

• Convert leads to enrollments and achieve monthly/quarterly admission targets

• Maintain student pipeline using CRM tools

• Participate in education fairs, seminars, school visits & promotional activities

Documentation & Reporting

• Maintain accurate records of student cases and application status

• Prepare MIS reports & ensure data accuracy

• Handle escalations and provide timely resolutions

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Qualifications & Experience :

• Bachelor’s / Master’s Degree preferred

• Minimum 1–5 years experience in Overseas Education Counselling (preferably Australia/Malaysia/Indonesia)

• Strong knowledge of admission processes, courses, universities & visa guidelines

• Experience working with Australian institutions is an added advantage

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Skills Required :

• Excellent Communication & Presentation Skills

• Student Handling & Counselling Ability

• Knowledge of Education Systems in Australia, Malaysia, Indonesia

• Customer Service Orientation

• Sales / Conversion Skills

• Attention to Detail

• Ability to Multitask

• Proficiency in MS Office & CRM

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Food provided

Work Location: In person