Service Desk Dispatcher (International Technical Support) Base8 Inc

2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Service Desk Dispatcher working with Base8, you will play a crucial role in the IT support environment by ensuring the efficient allocation of incoming service requests or incidents to the appropriate personnel. In this dynamic position, you will be responsible for various key duties to support the smooth operation of the organization's IT support system. Your primary responsibilities will include ticket management, where you will be tasked with logging, categorizing, prioritizing, and managing incoming service requests accurately within the service management system. It will be essential for you to have technical skills in areas such as O365, Active Directory, Outlook troubleshooting, ...

Posted 2 weeks ago

Apply

IT infrastructure engineer - L2 ESP Global Services

3.0 - 7.0 years

0 - 0 Lacs

pune, maharashtra

On-site

As an L2 IT Infrastructure Engineer at ESP Global Services in Pune, you will play a vital role in managing and supporting enterprise endpoints across various platforms such as Windows, macOS, iOS, and Android. Your responsibilities will include utilizing advanced tools like Intune, Ivanti EPM, JAMF, and LRS print management to ensure security, compliance, and operational efficiency. This position offers an exciting opportunity for a professional who excels in a fast-paced, global environment and is dedicated to deploying and maintaining solutions like Windows Autopilot, mobile device BYOD management, and patch management. Your key responsibilities will involve providing L2 support for macOS/...

Posted 2 weeks ago

Apply

Service Desk L1 Base8 Inc

2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Service Desk Engineer L1 at Base8, you will play a vital role in providing technology and business consulting services to clients in the US and Canada. In this position, based in Hyderabad, you will collaborate closely with the team in the United States using various communication channels like video chat, instant messaging, email, and phone calls, as well as our software platform. Your role will require exceptional English communication skills, both written and oral, as you will be responsible for documenting all activities and interactions in the IT Service Management Tool, ServiceNow. You will utilize the knowledge base within ServiceNow to address known errors and facilitate issue r...

Posted 1 month ago

Apply

Japanese Service Desk Agent Wipro Limited

2.0 - 6.0 years

0 Lacs

vadodara, gujarat

On-site

The purpose of this role is to be the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives. You will be responsible for providing 24/7 support and exceptional customer service. Additionally, you will monitor and resolve alerts from Microsoft Teams Rooms Pro Management Portal, troubleshoot AV equipment, network connectivity, and applications, and maintain system reliability while minimizing downtime through proactive maintenance. Effective communication of updates and solutions in multiple languages is essential. It is important to stay current with tools, updates, and best practices. Spec...

Posted 1 month ago

Apply

Helpdesk Senior Representative - Fresher NTT Data

0.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Req ID: 325594 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Representative - Fresher to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Roles and responsibilities Position's General Duties and Tasks Required. Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting), Outlook trou...

Posted 3 months ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.