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OTC - Collections (Voice Process ) | 1-3 yrs | Chennai

1 - 3 years

2 - 4 Lacs

Chennai

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Cash Collection B2B Collection Ar Collection Order To Cash Collections OTC

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Manage Order to Cash (OTC) collections process for B2B customers. Handle customer queries related to orders, invoices, and payments. Identify and resolve billing discrepancies and issues. Collaborate with internal teams to ensure timely cash application and reconciliation. Maintain accurate records of all interactions with customers. Desired Candidate Profile 1-3 years of experience in B2B collection or OTC process. Strong understanding of order management, invoice processing, and cash applications. Excellent communication skills for effective interaction with customers over phone calls. Ability to work on night shifts (Chennai time zone). Proficiency in AR Collection software systems. Night shift flexibility is a mandate for this role

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Capgemini
www.capgemini.com

IT Services and IT Consulting

Paris France

10001 Employees

5131 Jobs

    Key People

  • Aiman Ezzat

    Chief Executive Officer

  • Carole Ferrand

    Group Chief Financial Officer

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OTC - Collections (Voice Process ) | 1-3 yrs | Chennai

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