OTC Associate/ Senior Associate/ Team Lead/ Assistant Manager

Role Overview: You should have 2-11 years of experience in the O2C domain and be responsible for owning O2C functions such as billing, cash allocation, and timely highlighting challenges/issues for guidance. Your role will involve reviewing O2C activities, investigating unidentified cash, O2C reporting, dashboards, open items resolution, training team members, and ensuring daily reporting. Additionally, you will be expected to interact with clients in governance calls, adhere to SLAs, demonstrate excellent analytical and decision-making skills, allocate work, manage exceptions, resolve queries, review complex activities, conduct month-close review meetings, track SLAs, report, and lead process improvements. You must have prior experience managing a team of 10+ members. Key Responsibilities: - Own O2C functions such as billing and cash allocation - Review O2C activities, investigate unidentified cash, and handle O2C reporting - Interact with clients in governance calls and ensure SLA adherence - Demonstrate excellent analytical and decision-making skills - Allocate work, manage exceptions, and resolve queries - Review complex activities and conduct month-close review meetings - Track SLAs, report, and lead process improvements Qualifications Required: - 2-11 years of experience in the O2C domain - Functional working experience in ERPs like Oracle preferred - B. Com education Company Details: There are no additional company details provided in the job description. (Note: Job Code - GO/JC/1200/2025, Recruiter Name - Ackshaya),