OTA - Head of Food & Dining Experiences

Job Description

Job Summary: Key Responsibilities: Lead Soctrip's Food vertical focused on restaurant table reservations as P&L owner, building India's premier dining platform to achieve $20M annual GMV while onboarding 2,500+ restaurant partners and creating seamless reservation experiences. Lead the entire OTA team and drive strategic direction for OTA growth Set performance targets, manage budgets, and oversee partner development and campaign success Develop and execute OTA sales and marketing strategy Manage high-level partnerships with OTA platforms Supervise all sub-teams: Sales, Admin, Campaign, and Support Analyze OTA performance reports and optimize KPIs Ensure confidentiality of seller information; take full responsibility for any damage caused to sellers/partners/users or Soctrip Do not use personal contact information (including phone numbers, email addresses, social media accounts, messaging apps, etc.) to communicate with sellers/partners/users. Only use company-approved contact details for sellers/partners/users communication and support during your employment with Soctrip and Hahalolo Requirements: Education : Bachelor's degree in Hospitality, Business, or related field; MBA preferred Experience : 8-10 years in restaurant/hospitality tech with 5+ years in leadership Technical Skills : Understanding of restaurant reservation systems and table management Knowledge of restaurant POS integration Experience with dining platforms (EazyDiner, Dineout, OpenTable) Understanding of restaurant operations and peak dining patterns Key Competencies: Proven track record of building restaurant networks (500+ partners) Experience with subscription models (dining memberships/passports) Understanding of commission structures in dining industry Knowledge of restaurant categories (fine dining, casual, QSR) Experience with 10-15% commission + per diner fee models Performance Metrics: Monthly GMV target: $1.7 million Restaurant partner onboarding: 400+ monthly Average commission per reservation: Rs 100-150 Dining subscriber base: 10,000+ premium members Table utilization improvement: 20%+ for partners Benefits: Dynamic and friendly global start-up work culture Competitive salary with regular performance reviews Fun team activities: monthly birthdays, events, and gifts Annual team building and company outings Supportive environment during personal or health-related situations Paid leave and other benefits as per company policy.