7 Organizes Jobs

Proactively develops and creates customer relationships in his/her area of responsibility. Is accountable for developing KONE position in his/her customer base or market area. Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling) Ensures customer satisfaction and solving complaints with the rest of the KONE team Documents the customer and contact information, maintains customer data Promotes asset management plans with customers to support budgeting Sell Proactively generates opportunities from existing customer base Collaborates with maintenance team for leads (maintenance technicians) Is accountable for leads, opportunities, orders / contracts to meet the sales budget and pricing targets. Follows up leads from campaigns. Is accountable for finding customer needs and that KONEs solution matches with the needs Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority Validates that the contents of the contract are in line with the negotiation process outcome Maintains full information of opportunities, tasks and visits, keeps sales funnel data up to date Responsible for timely and accurate reporting in CRM Responsible for gathering relevant information about market and competitors from the field Supports the finance function in money collection. Is responsible for the account over the entire sell process Is accountable for ensuring decision to tender (Gate 2) by Gate approver (for example based on discount authorities) Is accountable for the project/order until Order Booking Drives execution of her/his individual sales plan

Proactively develops and creates customer relationships in his/her area of responsibility. Is accountable for developing KONE position in his/her customer base or market area. Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling) Ensures customer satisfaction and solving complaints with the rest of the KONE team Documents the customer and contact information, maintains customer data Promotes asset management plans with customers to support budgeting Sell Proactively generates opportunities from existing customer base Collaborates with maintenance team for leads (maintenance technicians) Is accountable for leads, opportunities, orders / contracts to meet the sales budget and pricing targets. Follows up leads from campaigns. Is accountable for finding customer needs and that KONEs solution matches with the needs Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority Validates that the contents of the contract are in line with the negotiation process outcome Maintains full information of opportunities, tasks and visits, keeps sales funnel data up to date Responsible for timely and accurate reporting in CRM Responsible for gathering relevant information about market and competitors from the field Supports the finance function in money collection. Is responsible for the account over the entire sell process Is accountable for ensuring decision to tender (Gate 2) by Gate approver (for example based on discount authorities) Is accountable for the project/order until Order Booking Drives execution of her/his individual sales plan

Proactively develops and creates customer relationships in his/her area of responsibility. Is accountable for developing KONE position in his/her customer base or market area. Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling) Ensures customer satisfaction and solving complaints with the rest of the KONE team Documents the customer and contact information, maintains customer data Promotes asset management plans with customers to support budgeting Sell Proactively generates opportunities from existing customer base Collaborates with maintenance team for leads (maintenance technicians) Is accountable for leads, opportunities, orders / contracts to meet the sales budget and pricing targets. Follows up leads from campaigns. Is accountable for finding customer needs and that KONEs solution matches with the needs Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority Validates that the contents of the contract are in line with the negotiation process outcome Maintains full information of opportunities, tasks and visits, keeps sales funnel data up to date Responsible for timely and accurate reporting in CRM Responsible for gathering relevant information about market and competitors from the field Supports the finance function in money collection. Is responsible for the account over the entire sell process Is accountable for ensuring decision to tender (Gate 2) by Gate approver (for example based on discount authorities) Is accountable for the project/order until Order Booking Drives execution of her/his individual sales plan

Responsibilities and key activities: Customer relationship management Proactively develops and creates customer relationships in his/her area of responsibility In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customers needs and creating value throughout the lifecycle taking into account whole KONE product portfolio Creates interest and demonstrates value of KONE digital offering to influencers and customers Develops and grows KONEs position in his/her customer base or market area Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling) Ensures customer satisfaction and solves complaints with the rest of KONE team Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM. Sell Generates leads, opportunities, orders and contracts to meet the sales budget and pricing targets Finds customer needs and designs solution to meet them Is accountable for setting optimal market pricing for each solution Requests technical know-how from Customer Solutions Engineering (CSE) in tendering phase in non-standard cases and according to local policy Arranges pre-tender, pre-booking reviews and ensures Sales-to-Operations handover with complete and correct information Ensures the importance of site readiness communicated to customer and included in the contract Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety Is accountable for the project until Order Booking Ensures correct project categorization at Decision to start tendering by Gate approver Supports the finance function in money collection Driving execution of her / his individual sales plan including proactive / consultative sales customer visits Responsible for gathering relevant information about market and competitors from the field Responsible for timely and accurate reporting Documents full information of opportunities, tasks and visits, including won and lost reasons Responsible for correct opportunity data in CRM.

Responsibilities and key activities: Customer relationship management Proactively develops and creates customer relationships in his/her area of responsibility In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customers needs and creating value throughout the lifecycle taking into account whole KONE product portfolio Creates interest and demonstrates value of KONE digital offering to influencers and customers Develops and grows KONEs position in his/her customer base or market area Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling) Ensures customer satisfaction and solves complaints with the rest of KONE team Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM. Sell Generates leads, opportunities, orders and contracts to meet the sales budget and pricing targets Finds customer needs and designs solution to meet them Is accountable for setting optimal market pricing for each solution Requests technical know-how from Customer Solutions Engineering (CSE) in tendering phase in non-standard cases and according to local policy Arranges pre-tender, pre-booking reviews and ensures Sales-to-Operations handover with complete and correct information Ensures the importance of site readiness communicated to customer and included in the contract Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety Is accountable for the project until Order Booking Ensures correct project categorization at Decision to start tendering by Gate approver Supports the finance function in money collection Driving execution of her / his individual sales plan including proactive / consultative sales customer visits Responsible for gathering relevant information about market and competitors from the field Responsible for timely and accurate reporting Documents full information of opportunities, tasks and visits, including won and lost reasons Responsible for correct opportunity data in CRM.

Responsibilities and key activities: Customer relationship management Proactively develops and creates customer relationships in his/her area of responsibility In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customers needs and creating value throughout the lifecycle taking into account whole KONE product portfolio Creates interest and demonstrates value of KONE digital offering to influencers and customers Develops and grows KONEs position in his/her customer base or market area Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling) Ensures customer satisfaction and solves complaints with the rest of KONE team Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM. Sell Generates leads, opportunities, orders and contracts to meet the sales budget and pricing targets Finds customer needs and designs solution to meet them Is accountable for setting optimal market pricing for each solution Requests technical know-how from Customer Solutions Engineering (CSE) in tendering phase in non-standard cases and according to local policy Arranges pre-tender, pre-booking reviews and ensures Sales-to-Operations handover with complete and correct information Ensures the importance of site readiness communicated to customer and included in the contract Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety Is accountable for the project until Order Booking Ensures correct project categorization at Decision to start tendering by Gate approver Supports the finance function in money collection Driving execution of her / his individual sales plan including proactive / consultative sales customer visits Responsible for gathering relevant information about market and competitors from the field Responsible for timely and accurate reporting Documents full information of opportunities, tasks and visits, including won and lost reasons Responsible for correct opportunity data in CRM.

Responsibilities & Key activities: Site Supervision Process: Accountable for the delivery of the installation project. Accountable for Site Safety. Responsible for securing efficient management of environmental aspects of the installation (waste handling, hazardous material). Accountable for the financial result of the project (cannot be responsible for costs associated with changes in factory prices or exchange rate variables). Participates to the sales/installation hand-over and validates the term of the order received from the customer together with the salesperson. Prepares the overall installation program and resource planning. Responsible for planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and Non KONE factory material suppliers. Responsible for site preparations and follow-up of site readiness. Accountable for use of correct KONE installation methods throughout the installation. Ensures cost control as per action plans during budget, and pre-calculated CM2% towards achieving the R80 targets. Responsible for administrative activities of the project including daily human resource management (absences, time sheet review/approvals) and reports project progress (schedule, installation hours, fitter time sheets, budget and risks) to his superiors. Responsible for maintaining project documentation. Updates information to company management systems (eg S-plan milestone updates). Collaborates with Accounts payable / Controlling to ensure site activities are planned and executed in accordance with contractual payment terms and actual payments received. Accountable for final testing of the equipment and handover to maintenance. Customer and Sub-contractor Relationship management: Accountable for customer satisfaction and quality of installation. Accountable for Sub-contractor quality and Safety performance. Single point of contact towards the customer during installation regarding site management, responsible for internal and external communication during the project. Aims at achieving allocated sales targets and add-on sales and variations during installations. Develops and maintains a cordial and professional relationship with the sub-contractors. People management / Leadership : Accountable for people (site operatives) development and wellbeing and managing the performance of the team and individuals. Determines objectives, plans as well as organizes, communicates, controls, and motivates the installation team. Identifies field operative training needs and manages training plans.