Order To Cash Operations Analyst

 About The Role  

Skill required: Order to Cash - Account Reconciliations

Designation: Order to Cash Operations Analyst

Qualifications:BCom

Years of Experience:3 to 5 years

What would you do? The Role:The incumbent should be an expert in AR Reconciliation processWorking as SME role for performing AR Sales Order processing Understanding end to end understanding of AR reconciliation processes right from reviewing till execution and resolving the discrepancies.Functional Responsibilities:Leading the investigation and resolution of any identified discrepancies between the AR ledger and external records, such as unapplied cash payments, billing errors, or customer disputes. Contributing to accurate Cash flow Forecasting by ensuring AR balances are correct. Helps to cover the fraudulent activities and build control around the same. Ensures that all customer payments, credit memos, and adjustments are properly accounted for and correctly posted to the relevant accounts. Plays a critical role in the closing process by ensuring all accounts are reconciled and ready for financial reporting and audits Work with internal teams of clients i.e. Finance, logistics for any issues related to discrepancies. Complete understanding of AR Billing, order management process, Responsible to interact/communication Perform calculations on the billing as per agreed instructions with the client Initiates and facilitates the sharing of process knowledge and best practices within the team and across the engagement and can impact and influencing others Interact with client SMEs, Lead for daily work and process related issues and work on resolutions received, raise appropriate queries if required to clients and 3rd parties Must possess good communication skills both by e-mail and oral Resolving the process related queries, discuss and drive the process changes/updates received from client Participate in the weekly/daily calls with Client SMEs and ensure timely action on pending action items. Execute the process controls defined by process leads and provide status update with 100% compliance. Generating lean ideas and providing inputs to process leads for improvement opportunities in process. Remain up to date on Billing policies and regulations

What are we looking for? Client ManagementPeople Management Responsibilities:Play the role of trainer/coach for new joiners/freshers and CL 12 resources. Act as second in command in absence of immediate supervisor of process. Work allocation and timely completion of tasksMicrosoft ExcelMicrosoft Excel VBA Programming
Qualifications:Minimum 7-8 years of order management or related process experience in Finance & Accounting function out of which 1.5 to 2 years in BPO or shared service centers. Minimum bachelors degree in finance accounting or related field Good knowledge of Billing process System & applications Experience of working in SAP S4 Hana, would be an added advantage Good knowledge of MS Excel & word Having advanced excel knowledge would be an added advantage.Communication & Interpersonal skills Ability to interact with customers for daily operational activities with client SME Excellent communication skills both oral and written as need to interact with customers/internal stakeholders via calls and e-mails. Closely work with team lead to drive process/organizational initiative Must be able to communicate both orally and in writing to influence others through one-on-one conversations, governance calls with clients.
Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts
 Qualification BCom