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Order Management Specialist

Order Management Specialist

TekWissen

2 - 4 years

0 Lacs

Bengaluru

Posted:17 hours ago| Platform:

Apply

Skills Required

Order Processing Order Management Order To Cash oder to process

Work Mode

Remote

Job Type

Full Time

Job Description

Overview

TekWissen Group is a workforce management provider operating throughout India and several other countries worldwide. The client below is a leading technology company offering a range of IT solutions to businesses and organizations, enabling them to transform their digital futures

Position: Specialist, Order Management

Location: Bangalore

Job Type: Contract

Work Type: Remote

Roles and Responsibilities (JD)

What youll achieve:

As an Order Management Analyst, you will support the end-to-end order management process, while being responsible for documentation of policy and procedures, reporting, and research.
You will work with internal and external customers to process and verify the accuracy of online and offline orders.

You will:

Responsible for processing complex orders for products, services & solutions from sales staff or direct customer from online
Coordinate with departments regarding order status, shipping dates, prices, quotes, and SOW.
Gain an understanding of the order to cash process as well as the systems and processes that support it.
Research customer problems and deliver solutions
Complete order requirements and check price and quantity of each item listed
Work with multi-functional teams to drive velocity, backlog management and frictionless rate
Complete and maintain customer records per business controls, including account online product

Mandatory Skills (3 must have)Primary skills:

1st Preference skill would be with candidate having experience in order management, Order-to-Cash (O2C) processes, flexibility, proficiency in MS Excel, Problem-solving skill, Ability to work under pressure.
Alternative Prefered skill would be candidates with experience in collections and invoicing, strong communication skills, a background in finance, flexibility, proficiency in MS Excel, Problem-solving skill, Ability to work under pressure.

Degree Requirements:

Graduate

Experience:

Total Exp: 2-4 Years
Rel Exp: 1-2 years in Order Management

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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