Oracle Support Specialist (Sr Manager)

As an Oracle Specialist with expertise in Oracle Risk Management Cloud (ORMC) and system administration, you will be responsible for managing ORMC applications, user accounts, roles, compliance, and various administrative tasks such as user provisioning, role assignments, and system security management. Your role as a Subject Matter Expert will involve collaborating with a global Finance team and technical team to integrate Oracle Fusion technologies effectively for significant business impact. This will require close coordination with the Finance Team and IT counterparts, as well as maintaining effective communication with internal stakeholders and external partners. Your responsibilities will include: - Providing functional and technical support for ORMC, including risk identification, compliance monitoring, and audit reporting. - Configuring and customizing ORMC solutions according to business needs. - Monitoring, maintaining, and troubleshooting ORMC functionalities. - Offering technical expertise to optimize risk management modules and Segregation of Duties (SoD). - Ensuring compliance with internal controls and regulatory standards like SOX and GDPR. - Supporting testing, deployment, and performance optimization of ORMC updates and patches. - Developing and delivering training sessions for end-users on effective usage of Oracle Risk Management Cloud applications. - Managing user creation, role assignments, and data access requests in Oracle Cloud. - Overseeing system security, access control policies, and ensuring appropriate role-based access. - Administering Oracle Cloud infrastructure and systems for optimal performance, security, and uptime. - Monitoring system performance and resolving technical issues like system crashes, slowdowns, etc. - Coordinating regression testing of new patches before moving them to production. Additionally, you will be responsible for managing a team of around 10 Oracle professionals, providing guidance, and being accountable for their deliverables. To qualify for this role, you must have: - 10+ years of experience supporting and administering Oracle Cloud applications, particularly ORMC. - Strong knowledge of Oracle Cloud architecture, configuration, and system administration. - Familiarity with Oracle Risk Management processes, including risk assessment, control management, and audit workflows. - Experience with Oracle Cloud security, user management, and troubleshooting. - Strong problem-solving and analytical skills. - The ability to lead a team effectively. Moreover, you should have the personal attribute of being able to work flexible hours to accommodate various time zones based on requirements.,