Oracle Hyperion Financial Management (HFM)

Role & responsibilities

• Provide day-to-day support for Oracle Hyperion Financial Management (HFM), including troubleshooting technical issues, resolving system errors, and answering user queries.
• Monitor system performance and address any performance issues in a timely manner.
• Ensure the system operates efficiently, and propose solutions to streamline processes.
• Assist and train end-users on system functionality, including financial data entry, reporting, and reconciliation.
• Develop and maintain user manuals, FAQs, and system documentation to enhance user experience.
• Perform regular system maintenance, including patching, updates, and configuration adjustments.
• Ensure that the system is properly integrated with other enterprise systems (e.g., Oracle EBS, SAP, etc.).
• Coordinate with IT and other teams to ensure data integrity and alignment across financial systems.
• Collaborate with finance and accounting teams to gather system enhancement requirements.
• Participate in the design and implementation of system updates or new modules to improve functionality and performance.
• Assist in the creation of new reports, dashboards, and data outputs based on evolving business requirements.
• Monitor and manage the accuracy and consistency of data inputs and outputs within HFM.
• Troubleshoot data discrepancies, perform root cause analysis, and resolve issues related to data flow and processing.
• Work closely with other departments (IT, Finance, etc.) to support major HFM-related projects such as upgrades, new implementations, or system migrations.
• Participate in the testing and validation of system changes or upgrades.
• Collaborate with other team members to ensure the HFM system aligns with the overall financial reporting framework and goals.
• Manage user access roles and permissions within HFM to ensure data security and compliance.
• Conduct regular security audits and ensure compliance with internal policies and regulatory requirements.
• Maintain accurate and up-to-date documentation for system configurations, processes, and troubleshooting guides.
• Prepare regular status reports, issue logs, and system performance summaries for management.