Oracle Fusion ERP Expert

Key Responsibilities:

• Diagnose, analyze, and resolve complex techno-functional issues in Oracle Cloud Financials (v12+).
• Provide expert support for Oracle Financial Modules including GL, AP, AR, FA, IBY, PA, CST, ZX, PSA, and deliver implementation guidance tailored to diverse business needs.
• Utilize advanced technical skills (SQL, PLSQL, OTBI/BIP/FRS, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, payment integration, personalization) to optimize customer solutions.
• Map product functionality to customer business processes and advise on practical solutions for unique scenarios.
• Manage customer communications effectively, assess critical situations, set realistic expectations, and mobilize resources as needed.
• Participate in continuous process improvement initiatives to enhance operational excellence.
• Collaborate with peer teams for issue resolution and knowledge sharing across the organization.
• Develop and maintain comprehensive documentation of system architecture, design, operations, support, and testing activities.
• Work in rotational shifts, including evenings and nights.