Oracle Fusion ERP Expert

Responsibilities

RESPONSIBILITIES

• Diagnose, analyze, and resolve complex techno-functional issues in Oracle Cloud Financials (v12+), collaborating with internal and external stakeholders.
• Provide expert support for Oracle Financial ModulesGL, AP, AR, FA, IBY, PA, CST, ZX, PSAand deliver implementation advice fitting diverse business requirements.
• Leverage advanced technical skills (SQL, PLSQL, OTBI/BIP/FRS, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, payment integration, personalization) to support and optimize customer solutions.
• Relate product functionality to customer business processes, advising on practical solutions for unique business scenarios.
• Manage customer communications with service orientation; assess critical situations, set realistic expectations, and mobilize organizational resources as needed.
• Participate in continuous process improvement initiatives, contributing to methods, tools, and utilities that drive operational excellence.
• Collaborate with peer teams for issue resolution and share knowledge across the organization.
• Develop and maintain comprehensive documentation for system architecture, design, technical operations, implementations, support, and testing activities.