Oracle EPM Hyperion Service Engineer

Job Description

Work Mode - WFO (5days/week-Mandatory) Notice - Immediate to 30 days Requirements: • Strong understanding of Hyperion Essbase and Oracle EPM planning modules • Experience in EPM data structures, calculations and business rules • Proficiency in Oracle database concepts and SQL queries • Experience with incident management tools and ticketing systems Responsibilities • Receive, analyze, and prioritize EPM related support tickets • Identify the root cause of issues in EPM environments • Provide timely solutions to users • Implement and maintain EPM configurations • Troubleshoot complex EPM applications problems • Document resolution steps and knowledge base articles • Collaborate with engineering / application managers to resolve system issues • Support system upgrades and patches Monitor system performances and recommend improvements • Participate in on-call rotation as needed Qualifications • :5+ year experience with Oracle EPM/Hyperion system • Knowledge on IBM Command center Strong technical problem solving abilities Excellent communication skills, not written and verbal • Ability to work effectively under pressure in a fast-paced environment Module • Hyperion Planning/Hyperion Essbase/Hyperion Essbase Studio • Oracle EPM Planning Custom • Oracle EDM • IBM Command Center