Oracle CC&B (Customer Care & Billing)

5 - 10 years

10 - 20 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities

  • Configure and maintain Oracle Utilities CC&B applications, including IWSS and OUAF modules.
  • Develop custom reports using Crystal Report and Java Development skills.
  • Provide technical support for billing credit processes and troubleshoot issues related to customer care services.
  • Collaborate with cross-functional teams to resolve complex problems in Oracle CCS&B system.
  • Ensure compliance with industry standards and regulatory requirements for utility operations.

Desired Candidate Profile

  • Strong understanding of BILLING Credit module configuration options and its integration with other OTDR systems.
  • 5-10 years of experience in Oracle Customer Care Billing application development, testing, deployment, maintenance, or consulting.
  • Proficiency in developing custom reports using Crystal Report toolkit (CRTK) or similar technologies like Java Development.

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