Why Opus? At Opus, integrity isn't just a principle. It's how we do business. As an independently owned company operating in seven countries, we’ve built our success by staying true to our values: questioning everything, embracing change, building not buying, winning together, and doing the right thing. Our employees see the difference - we’re a certified Great Place to Work® in Canada, the USA, Ireland, and the Philippines. If you share our beliefs and want to be part of a team that values innovation, accountability, and doing the job right, we’d love to connect. About the Role: The Senior Fund Accountant plays a key role in reviewing NAV packages, providing feedback to Fund Accountants, resolving issues, and serving as a point of contact for assigned clients. This role is responsible for ensuring deadlines are met, supporting issue resolution, and maintaining strong client communication in partnership with other internal teams. Key Responsibilities: Production Review NAV calculations per the internal scheduling tool. Prepare NAV calculations for complex, premium clients in line with legal fund documents and internal policies, including assigned funds as well as pending NAV’s. Document corrections in line with NAV Revisions policy and provide constructive feedback to Fund Accountants. Assist with NAV adjustment or review thereof for time-sensitive clients. Respond to requests via email, phone, or Teams. Issue Resolution & Escalation Serve as the first escalation point for technical issues raised by Fund Accountants. Escalate to the Manager where there is a risk of missing the deadline. Client Communication Act as the primary Fund Accounting contact for assigned clients, responding to emails within SLA. Join client calls when time-sensitive communication is needed, as requested by Client Solutions. Support yearly fund audits. Qualifications: Post-secondary education in accounting, finance, or a related field. Completed accounting designation such as CPA or equivalent is an asset. Minimum 4 years of experience in a fund accounting role, ideally within hedge fund or alternative investment administration. Strong knowledge of NAV calculations and fund accounting processes. Excellent attention to detail and problem-solving skills. Strong written and verbal communication skills. Ability to collaborate effectively with clients and internal teams. Proven ability to work effectively in a deadline-driven environment with shifting priorities. Proficient in Excel and experience using various technology platforms.
Why Opus? At Opus, integrity isn't just a principle. It's how we do business. As an independently owned company operating in seven countries, we’ve built our success by staying true to our values: questioning everything, embracing change, building not buying, winning together, and doing the right thing. Our employees see the difference - we’re a certified Great Place to Work® in Canada, the USA, Ireland, and the Philippines. If you share our beliefs and want to be part of a team that values innovation, accountability, and doing the job right, we’d love to connect. This Opportunity We are seeking a gifted IT professional with the ability to take on tasks quickly and bring them to completion with minimal supervision. This position will primarily support local users and some remote users. The ideal candidate should have demonstrated experience in IT Helpdesk roles. Description: This position’s primary role will be assisting in general IT support for the business. The position assists in providing technical assistance and support related to computer systems, hardware, and/or software. Responds to inquiries, runs diagnostic programs, isolates problems, and determines and implements solutions. Assists in coordinating the use and continual operation of systems and applications as it relates to Technology. Supports and troubleshoots in-house developed applications. Produce reports/metrics about health and performance of various IT related systems. Provides Helpdesk support to local and remote users. Responsibilities: Assigning and resolving Helpdesk tickets Documenting process improvements and effects Support of in-house applications Perform first-level diagnosis and troubleshooting support to end-users Escalate complex incidents to appropriate support personnel/team Maintain inventory of all equipment, software and software licenses Assist with onboarding of new users, clients, and/or employees Assist with exit process of users Install, test and configure new workstations, peripheral equipment and software Skills and Qualifications: General: BS degree in Information Technology, Computer Science or equivalent working experience Good written and verbal communication skills Demonstrated experience working in a team environment Multi-tasking skills Helpdesk: Experience supporting 100+ users (locally and remotely) Demonstrated experience with Helpdesk support Demonstrated experience with hardware support Advanced troubleshooting skills
Why Opus? At Opus, integrity isn't just a principle. It's how we do business. As an independently owned company operating in seven countries, we’ve built our success by staying true to our values: questioning everything, embracing change, building not buying, winning together, and doing the right thing. Our employees see the difference - we’re a certified Great Place to Work® in Canada, the USA, Ireland, and the Philippines. If you share our beliefs and want to be part of a team that values innovation, accountability, and doing the job right, we’d love to connect. This Opportunity We are seeking a dynamic and experienced Investor Relations Operations Manager to lead a global service team within our hedge fund administration business. The successful candidate will oversee a team of 12 professionals, ensuring the consistent delivery of high-quality service to our hedge fund clients and their investors. This role requires a strong focus on operational excellence, performance measurement, risk mitigation, and the integration of advanced technologies to drive service innovation. Key Responsibilities: Lead and develop a team of 12 investor relations professionals servicing clients across multiple jurisdictions and time zones, including: Overseeing individual and collective workloads, queues and productivity metrics and adjusting as needed to meet deadlines Conducting daily and weekly check-ins and providing balanced feedback in monthly appraisals Developing talent within the team through coaching, mentoring, and performance management Hiring talent and ensuring thorough onboarding and training plans are in place Drive excellence in investor servicing, ensuring SLA adherence, high-quality deliverables, and timely resolution of client and investor inquiries. Use performance data and KPIs to monitor service levels, identify trends, and implement improvements. Partner with internal teams (Fund Accounting, Compliance, Technology, Implementation) to ensure seamless client experiences. Champion the adoption of innovative technologies to enhance operational efficiency, reduce risk, and improve the scalability of the IR function. Implement and maintain effective risk controls and ensure compliance with global regulatory requirements. Support strategic initiatives and onboarding of new clients, ensuring readiness and alignment of investor operations. Prepare a weekly report to identify the team’s successes, challenges, and risks. Requirements 6+ years of experience in investor relations or client services within financial services, with progressively increasing responsibility, ideally in hedge fund administration. Proven leadership and people management skills, with experience managing medium-sized teams (10+ people), ideally globally dispersed. Strong client relationship and stakeholder management skills. Solid understanding of alternative investment structures, investor servicing operations, and regulatory requirements (e.g., AML/KYC, FATCA, CRS). Data-driven mindset with the ability to track metrics, interpret results, write reports, and take actionable steps. Experience in leveraging technology to improve processes (e.g., workflow tools, CRM platforms, robotic automation) is an asset. Excellent communication, analytical, and organizational skills.
Why Opus? At Opus, integrity isn't just a principle. It's how we do business. As an independently owned company operating in seven countries, we’ve built our success by staying true to our values: questioning everything, embracing change, building not buying, winning together, and doing the right thing. Our employees see the difference - we’re a certified Great Place to Work® in Canada, the USA, Ireland, and the Philippines. If you share our beliefs and want to be part of a team that values innovation, accountability, and doing the job right, we’d love to connect. This Opportunity We are seeking a gifted IT professional with the ability to take on tasks quickly and bring them to completion with minimal supervision. This position will primarily support local users and some remote users. The ideal candidate should have demonstrated experience in IT Helpdesk roles. Description: This position’s primary role will be assisting in general IT support for the business. The position assists in providing technical assistance and support related to computer systems, hardware, and/or software. Responds to inquiries, runs diagnostic programs, isolates problems, and determines and implements solutions. Assists in coordinating the use and continual operation of systems and applications as it relates to Technology. Supports and troubleshoots in-house developed applications. Produce reports/metrics about health and performance of various IT related systems. Provides Helpdesk support to local and remote users. Responsibilities: Assigning and resolving Helpdesk tickets Documenting process improvements and effects Support of in-house applications Perform first-level diagnosis and troubleshooting support to end-users Escalate complex incidents to appropriate support personnel/team Maintain inventory of all equipment, software and software licenses Assist with onboarding of new users, clients, and/or employees Assist with exit process of users Install, test and configure new workstations, peripheral equipment and software Skills and Qualifications: General: BS degree in Information Technology, Computer Science or equivalent working experience Good written and verbal communication skills Demonstrated experience working in a team environment Multi-tasking skills Helpdesk: Experience supporting 100+ users (locally and remotely) Demonstrated experience with Helpdesk support Demonstrated experience with hardware support Advanced troubleshooting skills
Why Opus? At Opus, integrity isn't just a principle. It's how we do business. As an independently owned company operating in seven countries, we’ve built our success by staying true to our values: questioning everything, embracing change, building not buying, winning together, and doing the right thing. Our employees see the difference - we’re a certified Great Place to Work® in Canada, the USA, Ireland, and the Philippines. If you share our beliefs and want to be part of a team that values innovation, accountability, and doing the job right, we’d love to connect. This Opportunity As a data inputs indexer, you will support the fund administration process by reviewing emails between Opus and its clients or third parties and taking appropriate action to ensure timely communication and action, and timely acquisition of data inputs for NAV production. Key Responsibilities Monitor centralized inbox and various portals for incoming data inputs, from external parties (typically clients or their third parties) Ensure accuracy, completeness, and consistency of data inputs received from external parties. Act as a point of contact for coordination with various departments, clients, and external providers to facilitate data acquisition processes Adhere to regulatory requirements and internal policies related to data handling and confidentiality. Utilize and maintain proficiency in relevant software tools and platforms for data management and communication. Quickly address and resolve any issues or discrepancies related to data inputs to minimize impact on NAV production timelines. Identify opportunities to streamline data acquisition processes, enhance efficiency, and reduce turnaround times. Required Skills & Qualifications: You have an eye for detail and the ability to read, review and document large volumes of data accurately. You have the ability and desire to make processes more efficient. You ideally have knowledge of fund administration and/or fund services. You have excellent organizational skills. You are adept at learning and using new software.
Why Opus? At Opus, integrity isn't just a principle. It's how we do business. As an independently owned company operating in seven countries, we’ve built our success by staying true to our values: questioning everything, embracing change, building not buying, winning together, and doing the right thing. Our employees see the difference - we’re a certified Great Place to Work® in Canada, the USA, Ireland, and the Philippines. If you share our beliefs and want to be part of a team that values innovation, accountability, and doing the job right, we’d love to connect. Position overview The Team Lead oversees a team of five offshore staff within the Data Inputs team, which is responsible for providing third-party inputs for daily PnL and NAV production, as well as coordinating Opus access setup for client broker, custodian, and bank accounts. This role requires a strong blend of business insight and strong financial instrument knowledge, working across multiple departments to ensure data integrity and develop automation solutions. The individual will lead or contribute to special projects focused on streamlining workflows, enhancing process controls, and improving transparency in data ingestion. The role will report directly into the Vice President of Data Inputs Key Responsibilities Third Party Interfaces/Data: Develop and manage relationships with third parties such as Client files (from OMS providers), Broker, Custodian and Banks Coordinates with stakeholders to integrate and automate data from third parties, including feeds and website access to new client accounts Build standardized processes for third party data retrieval and ingestion Trade Imports: Test & agree standard formats for new & existing clients Setup/Maintenance and testing of standardized trade import for new and existing brokers Maintains list of client file (OMS Providers) setups: inclusive of tested instruments and deficiencies Monitors client file delivery, coordinates solutions in event of file transfer delivery failure Opus System setup – New Clients/fund Broker Accounts: Responsible for new client/fund broker setup within Opus systems Validates broker completeness in all reconciliation types. Resolves gaps with brokers and, as needed, with Opus technology team Continuous Improvement & Innovation Identify and analyze existing processes to recommend and implement process improvements or automation. Provide training and mentorship to team members on new technologies, tools, and methodologies. Keep abreast of emerging technologies to drive innovation within the organization. Projects Management: Plan and execute special projects focused on process efficiency Partner with cross-functional teams (IT, Operations, etc.) to gather requirements, manage timelines, and deliver high-quality solutions. Establish and implement best practices for project tracking and reporting. Required Skills & Qualifications: Excellent communication and interpersonal skills, with the ability to build strong client relationships Strong organizational and time-management skills with a commitment to accuracy and quality. Proven ability to manage multiple projects, prioritize effectively, and escalate issues when necessary. Bachelor’s degree in Accounting, Finance, or a related business field. Minimum of 3+ years of experience in the fund administration industry. Minimum of 1+ years of experience in a leadership role, demonstrating the ability to effectively lead and manage teams Strong financial instrument knowledge Proficient in MS Excel and Word. Strong problem-solving skills with a proactive approach to challenges.
Why Opus? At Opus, integrity isn't just a principle. It's how we do business. As an independently owned company operating in seven countries, we’ve built our success by staying true to our values: questioning everything, embracing change, building not buying, winning together, and doing the right thing. Our employees see the difference - we’re a certified Great Place to Work® in Canada, the USA, Ireland, and the Philippines. If you share our beliefs and want to be part of a team that values innovation, accountability, and doing the job right, we’d love to connect. This Opportunity: Are you ready to take your accounting career to the next level? Our Private Markets Group team is looking for an enthusiastic Senior Fund Accountant with at least 2 years of experience. While experience in hedge fund accounting or private equity is preferred, we welcome candidates with general accounting backgrounds who are eager to grow in the fund accounting sector. You will support the preparation of Net Asset Value packages for our private equity clients. Responsibilities will include: Work independently and as part of a team with a collective responsibility to maintain the books and records of private funds, including private equity funds, prepare financial reports and investor allocations Prepare and review NAV calculations for your assigned portfolio of clients, ensuring adherence to defined procedures, policies, and internal best practices Operate as a main point of contact for clients, responding to and resolving queries or escalating where necessary Act as a liaison with various internal and external parties such as auditors, brokers and tax accountants Leverage Opus technology to complete work in an efficient and timely manner Investigate and resolve issues Monitor compliance with various service agreements and adhere to all applicable legislation A Little Bit About You You have a bachelor’s degree You have gained 2 or more years’ of accounting experience in a professional environment You will be at an advantage if you have fund accounting experience with private equity funds, hedge funds, mutual funds or experience at an investment company, or if you have (or are pursuing) an accounting designation You have an interest in learning investment strategies and financial products You are known for your excellent verbal communication and interpersonal skills You have an aptitude for technology You have a detail-oriented mindset and are inherently organized You are adept in problem-solving and are willing to take on challenges
Why Opus? At Opus, integrity isn't just a principle. It's how we do business. As an independently owned company operating in seven countries, we’ve built our success by staying true to our values: questioning everything, embracing change, building not buying, winning together, and doing the right thing. Our employees see the difference - we’re a certified Great Place to Work® in Canada, the USA, Ireland, and the Philippines. If you share our beliefs and want to be part of a team that values innovation, accountability, and doing the job right, we’d love to connect. This Opportunity We are seeking a detail-oriented and results-driven Account Manager to join our Implementation team. In this role, you will manage the process of onboarding new clients from a fund accounting perspective, ensuring a smooth transition to our platform. As the primary point of contact during the onboarding phase, you will develop a deep understanding of their governing documents and fund structures, addressing any challenges that arise to provide clients with the best possible first impression. Your strong background in Private Equity and fund structures, combined with your ability to oversee complex transitions, will be critical to delivering a seamless and efficient process. While working closely with clients to understand their needs, you will focus on coordination the transition to ensure all details are accurately handled. Once the funds are operational, you will transition the client relationship to our Operations team, setting clear expectations for ongoing support and collaboration. Key Responsibilities: Client Onboarding & Relationship Management Lead the fund accounting aspects of client onboarding, ensuring accurate setup of fund structures, fees, and other financial details for a seamless transition to operations. Serve as the primary or escalation point of contact for fund accounting-related matters, ensuring 100% issue resolution within agreed timelines. Build and maintain strong relationships with clients through regular communication, addressing their fund accounting needs and concerns effectively. Participate in discovery calls to gather and validate fund structure details, fee calculations, and other accounting-specific information. Fund Set-Up & NAV Calculation Review fund setups in comparison to offering documents, ensuring alignment with client specifications. Process and support capital calls and distributions. Review and approve cash reconciliations and wire transfers. Set up investor allocations, including reviewing management and fee setups. Assist in setting up waterfall calculation templates for complex funds. Review NAV calculations for funds, ensuring accuracy and on-time delivery. Ensure the first NAV and reporting deliverables are met accurately and on time. Operational Support & Transition to Operations Team Manage the transition of implemented funds to our Operations team, ensuring smooth handovers and clear expectations. Review and ensure that operations procedures and policies are being followed. Provide ongoing support to colleagues across different locations to boost team productivity. Audit & Compliance Assist in coordinating annual audits ensuring timely and accurate completion within audit timelines. Ensure all fund statistics are up to date and compliant with company policies and procedures. Implement initiatives to optimize workflow, ensuring the right people are doing the right work at the right time. Key Qualifications: College diploma or bachelor's degree in accounting, finance, mathematics, economics, or a related field. At least 3 years of experience in fund administration or a similar field. Strong understanding of financial statements, particularly for hedge funds or private equity funds, with exposure to diverse fund structures and financial products. Hands-on experience in client onboarding, fund transitions and set-ups within financial services. Proven expertise in managing complex fund structures and processes, including capital calls, distributions, waterfall calculations, and NAV calculations. Excellent communication and relationship management skills, with a focus on client satisfaction. Detail-oriented and highly organized, capable of managing multiple client transitions simultaneously while maintaining accuracy. Skilled in reviewing and approving fund deliverables with a focus on achieving 99% accuracy. Collaborative team player with experience working with colleagues across multiple locations to ensure team productivity. Solid knowledge of accounting standards and regulations such as GAAP or IFRS. Proficient in Microsoft Office, particularly Excel.