Operations Manager/Founder's Office

Job Description

Job Description: Operations Manager / Founder's Office Company: BSC Interiors Pvt Ltd Location: Delhi Reporting To: Director and HR Head Experience Level: 2+ Years Education: Bachelor's degree (any discipline); MBA in Supply Chain Management is a plus. About BSC Interiors Pvt Ltd BSC Group has a team of young corporate professionals having nearly 15+ years of experience in this industry. We have an efficient and effective system that includes business development and strong operations/backend support to monitor projects and services. BSC Group comprises of the following companies 1. Bsc Interiors Pvt. Ltd 2. Planet Organic 3. Uplyift BSC Interiors Pvt Ltd, established in 2011 (headquartered in South Delhi) is Indias leading quality ceiling, wall, flooring, furniture and sanitary products and complete interiors solution providers to the niche market segment. Backed by a zealous team of experts we have grown in leaps and bounds in the market. Our dedicated team comprises young and passionate youth technical executives, installers, sales and marketing executives and many other allied workers who have worked day and night to make this business idea a successful reality. We have a well-structured network that assists us in spreading our business arena because of which we are able to provide high-performance products to the clients in every part of india. Role Overview The Operations Manager / Founder's Office plays a pivotal role in ensuring the efficient and effective functioning of the company's core operations, directly supporting the Director. This multifaceted position requires a highly organized, analytical, and proactive individual capable of handling diverse responsibilities, from operational logistics and supply chain management to performance tracking and strategic reporting. This role is ideal for an ambitious professional looking to gain broad exposure to business operations within a fast-paced, premium-segment environment. Key Responsibilities 1. Director's Office & Strategic Support: Assist the Director in various operational and strategic initiatives, acting as a central point of contact for inter-departmental coordination. Prepare and present critical business reviews, reports, and presentations for various stakeholders, including the Director, leadership team, and partners. Conduct market research and competitive analysis to inform strategic decisions. 2. Procurement & Supply Chain Management: Execute the purchase of materials from various portals of our partner companies, ensuring optimal pricing, quality, and delivery timelines. Develop and maintain strong relationships with vendors and suppliers. Monitor and manage order fulfilment, tracking shipments from purchase to delivery. 3. Inventory & Dispatch Management: Oversee and maintain accurate stock levels for all products, ensuring optimal inventory turns and minimizing discrepancies. Lead and manage the dispatch team, ensuring efficient and timely dispatch of materials for various projects. Implement and optimize inventory control processes to reduce waste and improve efficiency. 4. Inter-departmental Coordination: Serve as the primary liaison between the sales team, transport logistics, and warehouse/dispatch teams to ensure seamless material relocation and timely project deliveries. Proactively identify and resolve potential coordination bottlenecks to maintain operational flow. 5. Performance Management & Reporting: Design, develop, and implement Key Result Areas (KRAs) and Key Performance Indicators (KPIs) for various team members and departments in collaboration with the Director and HR Head. Regularly monitor and analyze team performance against established KRAs/KPIs. Conduct performance reviews and facilitate performance management discussions as needed. Prepare and present comprehensive Management Information System (MIS) reports, dashboards, and analytical insights to different stakeholders, highlighting operational efficiencies, bottlenecks, and areas for improvement. Required Skills & Qualifications Educational Background: Bachelor's degree in any discipline. An MBA in Supply Chain Management is a definite plus. Work Experience: Minimum of 2 years of progressive work experience in operations, project management, or a similar coordination-heavy role. Experience within the building material industry is highly desirable and considered a significant advantage. Technical Proficiency: Microsoft Excel: Exceptional proficiency, including advanced functions (VLOOKUP, HLOOKUP, Pivot Tables, Macros, Power Query), data modeling, and dashboard creation. Microsoft PowerPoint: Excellent ability to create clear, compelling, and professional presentations for diverse audiences. Operational Acumen: Strong understanding of supply chain, logistics, inventory management, and procurement processes. Analytical Skills: Proven ability to analyze complex data, identify trends, draw actionable insights, and make data-driven recommendations. Communication & Interpersonal Skills: Excellent verbal and written communication skills. Ability to coordinate effectively with internal teams (sales, transport, dispatch, HR, finance/accounts) and external partners. Problem-Solving: Proactive and resourceful approach to identifying and resolving operational challenges. Attention to Detail: Meticulous attention to detail in all aspects of work, from data entry to report generation. Adaptability: Ability to thrive in a dynamic, fast-paced environment and manage multiple priorities effectively. Why Join BSC Interiors Pvt Ltd? This is a unique opportunity to work closely with the Director and gain invaluable insights into the full spectrum of business operations within a premium segment. You will have a direct impact on the company's efficiency and growth, contributing to strategic initiatives while managing critical day-to-day operations. We offer a challenging yet rewarding environment for professionals seeking significant career acceleration. Application Process Interested candidates are invited to submit their resume detailing their relevant experience and interest in this role to hr@bscinteriors.in . Please mention "Application for Operations Manager / Founder's Office" in the subject line.