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Bajaj Finance
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Operations Manager - Microfinance

Operations Manager - Microfinance

1 - 3 years

|

4 - 8 Lacs

sahebganj muzaffarpur

Posted:5 days ago| Platform:

Apply

Skills Required

data management objection & grievance handling customer service process adherence cash handling tech orientation disbursement initiation locker and key management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose
To manage the Operations of Branch assignedDuties and Responsibilities

This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service.
Take end to end ownership of Disbursement TAT.
Ensure effective cash management at Branch.
Ensure Adherence to vaulting process and policy.
Monitor EOD and BOD activities related to respective branches and resolve issues.
Audit query response and resolution.
Identify and provide inputs to bring automation in processes.
Identify need for additional BC/Banking points for cash deposition.
Sharing of Best practices with other branches.
Provide support trainings to Center Managers to improve productivity.

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