Operations Leader - AVP

As an Operations Leader-Assistant Vice President at Barclays, you will embark on a transformative journey, playing a pivotal role in shaping the future of the company. Your mission will be to safeguard the business and customers from financial crime risks. This role is based out of Noida. **Role Overview:** You will manage operations within a business area, maintaining processes, risk management initiatives, and compliance with relevant regulators. **Key Responsibilities:** - Identify trends and opportunities to improve areas and develop new processes and procedures through monitoring and analyzing operation data and performance metrics. - Manage operations for a business area, promoting efficient processes, risk management, and compliance initiatives to support the bank's operations. - Collaborate with internal and external stakeholders to support business operations and promote alignment with the bank's objectives and SLAs. - Provide guidance, coaching, and support to operational professionals to improve delivery quality. - Develop KPIs to measure the effectiveness of operation functions and utilize data and technology to identify areas for improvement. - Ensure compliance with all regulatory requirements and internal policies related to customer experience. - Create a safe environment for colleagues to speak up and actively encourage feedback to focus on the right areas of the people agenda. - Manage attrition by implementing retention initiatives for the workforce. **Qualifications Required:** - Excellent analytical and problem-solving skills with a focus on driving results. - Strong communication and people management skills. - Strategic thinker with a hands-on approach to execution. - Strong knowledge of AML/KYC operations. In addition to the above responsibilities, as an Assistant Vice President at Barclays, you are expected to advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness. You will collaborate closely with other functions/business divisions and lead a team performing complex tasks. If the position has leadership responsibilities, you are expected to demonstrate a clear set of leadership behaviors (LEAD: Listen and be authentic, Energize and inspire, Align across the enterprise, Develop others). All colleagues at Barclays are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset to Empower, Challenge, and Drive.,