Operations Executive

Eclat is a leading baby products company, committed to creating safe, comfortable, and innovative solutions for parents and their little ones.

Compulsory experience of managing online portals like Flipkart, Amazon, Myntra, etc. - This is Must.

Key Responsibilities:

• Order Management:Overseeing the entire order lifecycle, from processing to fulfillment, including order confirmation, tracking, and managing returns.
• Inventory Management:Maintaining accurate stock levels, coordinating with warehouses for stock replenishment, and preventing stockouts or overstock situations.
• E-commerce Platform Management:Managing product listings, ensuring they are accurate and up-to-date, optimizing product visibility, and managing promotions on e-commerce platforms like Shopify, Amazon, etc.
• Customer Service:Addressing customer inquiries, resolving issues related to orders, shipping, and returns, and providing excellent customer support.
• Operational Efficiency:Continuously assessing and improving backend processes to enhance efficiency, reduce operational bottlenecks, and streamline workflows.
• Reporting and Analysis:Tracking key performance indicators (KPIs), analyzing data, and generating reports to identify areas for improvement and optimize performance.
• Coordination:Collaborating with various teams, including warehouse, shipping, marketing, and customer service, to ensure seamless operations.
• Inventory Control:Implementing and maintaining inventory control procedures, including physical stock audits and reconciliations.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹33,849.22 per month

Benefits:

• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Inventory management: 3 years (Required)
• Amazon: 3 years (Required)

Work Location: In person