Operations Executive

ob Title

Shift In-charge Ground Hubs

Function

Ground Operations

Reporting to

Manager - Ground Hub Operations

Responsible for all inbound, outbound and transit operations at the Ground Hub during the shift Ensure timely and accurate connections of shipments onto the ground network during the shift

Operational

.Supervise the entire shift operations in terms of inbound, outbound and transit operations for shipments mainly in terms of tally, documentation and loading operations for

oEnsuring timely and accurate connections of shipments onto the approved ground network

oEnsuring the timely and accurate dispatch of inbound loads to the respective service centers/ PUDs/ DCs/ directly to customers during the shift

.Ensure on time arrival and departures of all loads during the shift Coordinate with origin to provide information on load arrivals and ensure timely further connections of shipments to destination as per scheduled runs

.Ensure smooth conduct of activities related to Point to Point operations, Multi-level billing operations and EDL/ ODA operations during the shift

.Manage connections of daily inbound and outbound shipments on the rail network

.In case of Rail operations, ensure timely load connections and receipt of loads to and from the railway stations

.Ensure appropriate and accurate completion of paperwork and documentation for necessary regulatory clearances (octroi, sales tax, etc.) for all inbound, outbound and transit loadsduring the shift

.Coordinate with check-posts and nakas for clearance of shipments

• Oversee the work of supervisors in the shift to ensure adherence to the operational workflows, and Standard Operating Procedures (SOPs) at the ground hub
• Coordinate and manage all cases of network changes, priority runs, misconnections, etc. occurring during the shift Provide communication regarding the same to the concerned PUD Centers / Service Centers
• Ensure code updations for misconnections, misroutes, wrong tagging, or any such issues and ensure mail communication to the required locations regarding the same
• Handle all exception cases during the shift On a daily basis check on the exceptions of the previous shifts and ensure follow up for closure/ resolution of the same
• Ensure availability of sufficient vehicles during the shift for inbound / outbound operations
• Provide inputs for fleet requirements and ensure availability of sufficient vehicles for network and feeder runs
• Oversee vehicle placement at bays and monitor the tally and loading operations during the shift
• Undertake SLAH (stock lying at hub) checking for the shift and take appropriate action for the same
• Handle all internal/ external communications during the shift for smooth operations
• Check and revert on mails from management, in conjunction with relevant departments
• < span>Check attendance and leave data for all staff in the shift Plan daily operations within the shift as per the loads and attendance