Operations Associate

Job Description

Performing day to day operational activities (Vehicle delivery to customers, vehicle minor repairs, Customer complaints resolution, marketing - Lead Generation and other miscellaneous activities) for a commercial two- wheeler sharing business. Eligibility: Experience: 1-3 years of experience in field activities related to automobile business. Education: 10 th /12 th /ITI Location: Noida Must Have: Valid Two-wheeler Driving License, Smart Phone (4G, Camera & Whatsapp), and Two-wheeler in own name (Fuel will be reimbursed) Key Responsibilities: • Vehicle delivery / Pick-up to customer locations. • Coordination with customers for their problem resolutions. • Coordination with dealerships for Service & Maintenance of Two-wheelers. • Troubleshooting/Repair of Two-wheelers. • Minor parts & Accessories fitments in Two-wheelers. • Collaborate with other team members and stakeholders for smooth operations. • Testing of vehicles as per business needs. • Regular feedback and market research to keep the services at par with competition. • Lead generation Visiting Colleges / Offices / Residential Society for direct sales promotion activities Skills & Capabilities: • Good knowledge of Two-wheeler service & Maintenance. • Basic English understanding skills • Good communication skills – Hindi • Capability to work under uncertainty • Self-initiator and Flexible in approach • Multi-tasking & good networking skills