Operational Specialist (Tracking Operations)

As an Operations Specialist (Track and Trace Specialist) at T3RA Logistics, your role will be crucial in ensuring smooth freight operations, nurturing internal relationships, and providing top-notch service to our clients. Your strong logistics knowledge, proactive mindset, and ability to work independently will be key assets in excelling in this position. Key Responsibilities: - Monitor and ensure timely pickup, transit, and delivery of assigned loads daily by utilizing tracking systems and customer portals for real-time updates. - Take full ownership of tasks, ensuring accuracy and efficiency while proactively addressing any arising issues. - Foster strong relationships with internal departments (e.g., Carrier sales, customer service, and accounting) to ensure accurate and efficient client transactions. - Engage in continuous learning through ongoing education programs to deepen your understanding of the logistics industry, market trends, and T3RA's business operations. - Maintain detailed and accurate records of all load activities, appointments, and communications to enhance operational excellence and client satisfaction. Qualifications: - 2 years of experience in logistics, freight brokerage, or a related field is preferred. Skills: - Exceptional attention to detail and organizational skills for managing multiple loads and deadlines. - Strong logistics knowledge, including proficiency in tracking systems, customer portals, and freight operations. - Excellent communication skills for effective coordination with internal teams and external stakeholders. - Proficiency in Microsoft Office Suite with experience in TMS (Transportation Management Systems) considered a plus. Attributes: - Highly accountable with a proactive problem-solving approach and task ownership. - Capability to thrive in a fast-paced environment with minimal supervision. - Team player with a dedication to building collaborative relationships within the company.,