Operation Officer

Job Description

Job Responsibilities and Accountabilities 1. Submission of monthly Invoice 2. Movement of advance posting sheet / rota 3. Collection of invoice payments 4. Price Increase as and when required 5. Plan new deployments against new sales 6. Rotation of direct work force within the assignment / outside the assignment 7. Providing required direct force for conduct of events / short duties 8. Managing leaves of the direct staff 9. Ensuring scheduler is provided with required inputs for scheduling 10. Optimize the resources with equal deployment opportunity to all 11. Incident management / reporting 12. Onsite training to direct staff 13. Writing of assignment instructions / post instructions 14. Night checks Performance Metrics ● Number of client meetings ● Net Shortages as per Saturn ● Duty hours of direct staff ● Client satisfaction Key Relationships Internal ● Branch Manager ● Branch Operations Manager ● Scheduling and Rostering Team ● Branch HR Team External ● Clients Key Competencies Required Core Competencies ● Manpower management ● Situation (crisis) handling ● Communication skills ● Customer focus ● Basic language ability in English Functional Competencies ● Guarding operations ● Risk assessment Qualification and Experience Required Qualification: Graduate degree in commerce Relevant Experience ● 5 - 10 years of experience in field operations ● Knowledge of security risks and assessment techniques Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Schedule: Day shift Application Question(s): Do you have experience in Invoice generation and payment follow up ? In which industry you have experience? (security or facility) What is your highest qualification? Current CTC and expected CTC? What is your notice period? Do you have experience in roster preparation ? Work Location: In person