Operation and Admin Executive

Urban Yatra is seeking a proactive and organized Operations & Administration Executive (Female only) to oversee day-to-day operational activities and coordinate administrative tasks. The role ensures smooth tour operations, vendor management, documentation, and office administration to deliver excellent travel experiences to our clients.

Key Responsibilities

Operations (Female only)

• Coordinate end-to-end tour operations (hotels, transport, sightseeing, guides).
• Liaise with vendors, hotels, airlines, and transport partners for bookings and confirmations.
• Prepare tour itineraries, vouchers, invoices, and travel documents.
• Ensure timely execution of bookings and services as per client requirements.
• Handle customer queries related to operations before, during, and after travel.
• Monitor tour execution and resolve operational issues promptly.
• Maintain vendor contracts, rate sheets, and operational records.

Administration

• Manage office administration and daily operational reporting.
• Maintain files, records, and databases (vendors, clients, bookings).
• Assist with billing, payment follow-ups, and expense tracking.
• Coordinate with sales, marketing, and accounts teams for smooth workflow.
• Ensure compliance with company policies and operational SOPs.
• Support HR activities such as attendance tracking and basic documentation.

Required Skills & Qualifications

• Graduate in Any Field.
• Experience in travel operations or tour coordination preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and coordination skills.
• Proficiency in MS Office (Excel, Word, Email).
• Ability to work under deadlines and handle pressure during peak seasons.

Job Types: Full-time, Permanent

Pay: ₹15,675.06 - ₹27,634.90 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Internet reimbursement
• Leave encashment

Experience:

• Operation & Admin: 3 years (Required)
• Total work: 4 years (Required)

Location:

• Baramunda, Bhubaneswar, Orissa (Required)

Work Location: In person